Kuda User Reviews

Customer Experience

Positive experience44.8% of reviews
Neutral6.6% of reviews
Negative experience48.6% of reviews

~ Based on 529 written reviews from the US App Store.

What users say

Is Kuda Safe?

Kuda - Free transfer & payment appears safe based on user ratings. AppsHunter Safety Score for Kuda is 94/100.

This assessment is based on 131,164 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.6% of ratings point to a safe experience
3.1% of ratings suggest some concerns
4.3% of ratings point to a risky experience

~ Based on 131,164 App Store ratings for Kuda.

Is Kuda Legit?

Kuda - Free transfer & payment appears to be a legitimate app. AppsHunter Legitimacy Score for Kuda is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Kuda

What’s going on with Kuda these days, transactions history is not showing on the app anymore, I can’t see who I sent money to and I’m not see who send me money

The app keep bringing me out

Since yesterday I can’t operate anything on the app it keep bringing me out of the app

Bad this days

I don’t understand what’s wrong with your app

I have been using it for long and now y’all are trying to kill person
I can’t even login to see my money in it then what’s the problem
Do you want us to stop using your bank

Please do something about this problem I need my money urgent

App keeps on closing on opening

Will turn it into a 5 star after this issue stops

Fix the app crashing

The app keeps crashing as of today

Deduction of money

Why are you people deducting 10.75 naira on each transaction made ? Kindly rectify this on time

Want to report an issue

My Kuda bank is closing immediately after opening can’t make any transactions on it at all

Glitch

The app is glitching unnecessarily
Once I log in it logs me out after a few seconds for no reason
Please fix this issue as soon as possible
It’s becoming annoying

Upgrade keep Crashing

I'm using iPhone 16 and I've been using kuda since 5 years now as my main bank account. This new update (version 3.004) keeps crashing and since yesterday I updated the app I've not been able to use the app, once I open the app to send money, it closes automatically on its own constantly. This isn't from my phone, this wasn't happening until I updated the app yesterday 14th September 2026. Once this is resolved I'll edit my review. For now this is very frustrating since this is my main bank
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Complain

The old version was the best version kuda has ever did. This new version is not normal at all, as soon as i login into my account it won’t let me send money or do anything with it before logging out its self

Kuda problem

My Kuda app isn’t working well ..it keep on returning back anytime I click on the icon

App keeps closing by itself

Please my kuda app keeps closing for no reason immediately I open the app …please what’s wrong …I’m not able to do transfer because the app keeps crashing

Transfer and recent transactions improvement

I really do love using KUDA but I noticed a few things that could be improve, first when I send money to a recipient and then want to make another transfer shortly afterward, the last account number I sent money too should automatically appear when I click the “transfer” button, this would make it more easier and faster to send money again and the second thing is that in the recent transactions section, the latest transaction sometimes takes a while to appear, while sometimes it shows up almost immediately so the transaction history should update consistently and in real time as well, so look into them so that this small improvement would make the experience even better, I love using KUDA
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POOR CUSTOMER SERVICE

Kuda’s CSR’s are just too slow and it takes days for me to get a response on both the app and in emails. You need to do more better cause it’s becoming irritating at this point.

Customer service not responding

I have been sending chat and messages all this while and no one find a time to respond to my messages.
I have a new device that is not allowing me to login to Kuda app for a very long time now and my new device has been formatted. Just for them to help me out but no one till.

So so bad about Kuda customer service and I am one of their first customer when Kuda first started because I believe so much in them but what they are doing now, I don’t know 🤷‍♂️🤷‍♂️
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About login

I can’t login my account except I have my gmail…. There suppose to be away to login with my number

Fix the save

Hey kuda, after withdrawing from savings it won’t go back to main account unless I close the app completely and open it again. You need to fix that. After withdrawing money from save you just get stuck there no going back to where account balance shows till you close the app and open it afresh. Fix that please I have complained about this on Snapchat and on TikTok whenever I see your ads
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Wack customer service

I use to love Kuda a lot before but presently they suck their customers service sucks and even their services this days sucks too just to change my phone number I’ve been calling customer service since yesterday yet no one pick up 😡😡

Technical problems

I hardly send money to another account it’s difficult I don’t know why, and it’s stressful please check your app and fix all of these thank you

My acct was unlock I don’t know why Kuda customer service make everything difficult for me Im regret

Very bad customer service Im regretting using this app my son is sick have been trying to make a payment for my son medication I could not because they block my acct temporarily