UBA Mobile App User Reviews

Customer Experience

Positive experience13.3% of reviews
Neutral2.7% of reviews
Negative experience84.1% of reviews

~ Based on 264 written reviews from the US App Store.

What users say

Is UBA Mobile App Safe?

UBA Mobile App has mixed safety signals based on user ratings. AppsHunter Safety Score for UBA Mobile App is 56/100.

This assessment is based on 898 user ratings, with an App Store average of 2.8/5.

Safety Analysis

39.9% of ratings point to a safe experience
10.5% of ratings suggest some concerns
49.7% of ratings point to a risky experience

~ Based on 898 App Store ratings for UBA Mobile App.

Is UBA Mobile App Legit?

UBA Mobile App appears to be a legitimate app. AppsHunter Legitimacy Score for UBA Mobile App is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Useless

Horrible app. Has not work for 4 weeks now.

Nonsense

Your app is full of rubbish. Why has it been inoperative since weeks now?

No Access to my Account

For weeks now, I’ve no access to my Account . This is so frustrating. Can we at least have update on what’s happening?

Mr

I am seriously struggling to sign into the app in the last three weeks I have not been able to sign it.

Chinny

This app is not opening and it’s annoying!
Pleaseeee fix the bug!

Link is broken

I have been trying to access my account for over two weeks the a would not work. I deleted and reinstalled but it still doesn’t work. This is really disappointing if only the boards can genuinely focus on improving the quality of IT services and support to customers especially does in the diaspora that cannot just walk into the branch for help.
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Operate on the app please

Why is this app misbehave I have not been able to login since

This app is frustrating

It’s been over 3 weeks I have been trying to login to my account, n it keeps showing error 🤮🤮

Unable to access my account

I have been unable to access my account via my app for days now and it’s getting frustrating. I expect a revert soon.

Terrible App & Customer Support

Absolutely — here’s a stronger, polished version that keeps the frustration but makes it read more clearly and professionally:

The UBA apps and customer support experience is just terrible.

If you have time to waste, then go ahead and use this app. 😩

I excitedly decided to open a Nigerian bank account so I could conveniently send money to family back home. I genuinely thought UBA knew what they were doing. Unfortunately, I’ve been consistently disappointed.

There is basically no year that goes by without me having issues with this app. And it’s not just one app either — UBA seems to have several different apps, and I honestly don’t understand why there are so many in the first place.

For a bank of UBA’s size and reputation, the digital banking experience and customer support should be significantly better.

I’m honestly done. When I next visit Nigeria, I’ll be taking my business to another bank.
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Disappointing

Have had the app for a month. It hasn’t worked for 12days out of 30.

Connection lost

This is the most useless app ever

Baddest app ever 😭

This is the main reason why a lot of Nigerian choose OPay! Imagine how frustrating this app had been for over a month now and this people still couldn’t fix it 😩

This app doesn’t work

For 3 days now, I couldn’t login to my account. Please fix this asap.

I can’t use my online for like one week

Very poor

App hasn’t worked in months

I’m not sure what the purpose of this app being on here is at this point. It’s a placeholder, zero value. Doesn’t work.

Login Issues

I can’t login for 4 days now. What’s happening? I am eventually going to abandon UBA

App not responding

To be honest uba is the worst bank for good 5days now I can’t access this stupid app how do i cope?for my own hard earned money ooo uba you guys should close your bank if you can’t upgrade your standard na wa ooo other banks has left you guys behind see where ona still Dey you guys will never go far with all this kind of settings at all
See other banks ona nor dey compare ona self with ona competitors
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Rubbish app

I regret banking with u guys Fr imagine bank app refuses to open for days now and no message from bank

App inoperable

For three days now, I’ve been unable to log in. The app just keeps spinning till eternity please help