UBA Mobile App User Reviews

Customer Experience

Positive experience14.2% of reviews
Neutral2.8% of reviews
Negative experience82.9% of reviews

~ Based on 246 written reviews from the US App Store.

What users say

Is UBA Mobile App Safe?

UBA Mobile App has mixed safety signals based on user ratings. AppsHunter Safety Score for UBA Mobile App is 56/100.

This assessment is based on 898 user ratings, with an App Store average of 2.8/5.

Safety Analysis

39.9% of ratings point to a safe experience
10.5% of ratings suggest some concerns
49.7% of ratings point to a risky experience

~ Based on 898 App Store ratings for UBA Mobile App.

Is UBA Mobile App Legit?

UBA Mobile App appears to be a legitimate app. AppsHunter Legitimacy Score for UBA Mobile App is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Rubbish app

I regret banking with u guys Fr imagine bank app refuses to open for days now and no message from bank

App inoperable

For three days now, I’ve been unable to log in. The app just keeps spinning till eternity please help

Poor mobile app management

This app as not open for the pass 2 days now what kind of bank is this had issue with the first app was told to open this now this app is not functioning

Broken app

This app is always having issues with the connection broken

Connection issues

Not working

Open

A very shameful and annoying App very poor and disappointing service

Useless

Worse app I’ve ever seen, if I was in danger I would have died before it loads

Worst bank app

This app has a tendency to not work at least 2 days each month. And recently it hasn’t worked for the last week. It is very disappointing that one if the biggest banks in Nigeria can’t have a working bank app and always dealing with technical issues

Log in issues

Terrible app, always have log in issues every month or less and they keep bringing new apps

Terrible App

I don’t know why a bank will basically render and old app obsolete and create a new app that cannot be used. Why not just release updates on the old app? This new app has been the worse thing that has happened to my banking experience… to make matters worse, I haven’t even been able to access my account for over 24hrs. No communications about a downtime or anything like that. Dey terrible app, and a very terrible bank…
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4days app not working

This app is bad and more is expected from Uba IT management team. This is frustrating

Connection broken Error

The app isn’t opening on both my iPhone 17 pro as well as my Samsung 18 ultra. Keeps showing: uh no. Connection broken error

Complain

The app is very annoying for hard to transfer money ,most bank apps are missing

Very useless app

UBA mobile is the worse banking app I have used.

Error

An error keep occurring and happening and I’m unable to login into the bank App

It only work once in a while!!!!!!

Delete this app or do it upgrade….it won’t let us log in!!!!!!

App not working

UBA, what happened to you? You used to be a giant amongst the Nigerian Banking Industry. Right now, even your apps and customer service is not user-friendly. New app isn’t even opening not to talk of attempting a log-in.

Terrible App

If we could select a zero, that would be the accurate rating. The app, stability, user experience is the worst ever. Terrible app and sadly is indicative of UBA’s declining and disappointing performance and customer experience.

😡 worse app ever

I have been trying to pay salaries for the last 4 days and this app won’t open and I do not have the option of USSD I’m in the US. This is pure nonsense. It keeps rolling like it needed an update but there is no update available. The only thing their chairman knows how to do is to keep showing off his lifestyle on social media. Do the needful and your product will do the show off.
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Awful

constant vague error messages with no description .

The new app barred my profile for no reason and this one won’t let me access my money. never had this issue with access bank . That’s where I’m moving my money today