Mrs
The worse app, I can’t make do with my money cos the app hasn’t been functional for months now. What kind of a bank is this really??
Frustrating
I can’t remember the last time I was able to use my mobile app
Unfortunately this is bad
I have never seen a bank that their mobile app will be down for close to 2 months and they can’t fix it for their customers abroad access their money too bad
From Good to Worst banking experience.
Extremely disappointing experience with the UBA mobile app. I have been unable to use the app properly for several days, which has made it impossible to carry out basic banking transactions when I need them.
For a banking app, reliability is not optional. Customers should not have to constantly deal with an app that is unavailable or malfunctioning, especially when access to their money and essential banking services depends on it.
UBA needs to seriously improve the stability and reliability of this app and, more importantly, communicate properly with customers when there are service disruptions. This level of service is unacceptable for a major bank.
Personally, I will take out my money and remove all my UBA accounts from my personal business platforms. I hope UBA addresses this issue urgently because customers should not be left stranded simply because their mobile banking platform is not working.
For a banking app, reliability is not optional. Customers should not have to constantly deal with an app that is unavailable or malfunctioning, especially when access to their money and essential banking services depends on it.
UBA needs to seriously improve the stability and reliability of this app and, more importantly, communicate properly with customers when there are service disruptions. This level of service is unacceptable for a major bank.
Personally, I will take out my money and remove all my UBA accounts from my personal business platforms. I hope UBA addresses this issue urgently because customers should not be left stranded simply because their mobile banking platform is not working.
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WORST MOBILE BANKING APP
UBA is notorious for having the worst banking app experience. How has your app been inaccessible for over a month and you do nothing to fix it. It’s shameful. People outside of Nigeria are pretty much stranded if they only have a UBA account. If I could rate this app a negative star, I would.
Good riddance!
Good riddance!
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Not working For almost a month plus now
This is really frustrating wth, Uba can do better I can’t use this app for almost a month now, it also has a very poor interface…. There’s no place where you can find transactions history, also chat with customer service. Omoh it’s really absurd
Useless app
App freezes at will
App not working
App has not been working for weeks now. I can’t even access my account via the app
Works just fine until it stopped working
Since August this app has not been working, can’t even login. Had to use my card on OPay to make transfer from my UBA and bear the cost of course. This is a bad representation of the business.
Work on your app!
You need to work better on your app. I’ve not been able to log in for the past two months
Bank app not opening
I've not been able to open my bank app for weeks now
What is going on?
What is going on?
A very horrible App
This is the worst app i have ever seen, i wonder how a bank of this status is offering this to their customers.
It has to refused to open for over a month now, i can’t even login Talk-less of making use of any services. It keeps popping up “error occurred” at the login page.
It has to refused to open for over a month now, i can’t even login Talk-less of making use of any services. It keeps popping up “error occurred” at the login page.
Horrible user experience
This is the worst banking app i’ve ever had to use. You’d wonder why a bank of UBA’s size, & a man of Tony Elumelu’s reputation has allowed this to happen and go on for so long. Have you seen how Opay, Palmpay & the new fintech apps work ?? Why are they willing to spend more resources on great user app experience than a bank of your size and age ? It’s an absolute disgrace that this bank has zero self-awareness. The buttons on the app feel stiff and responds slowly, the functionality isn’t reliable (the app lets you down in the worst situations by refusing to work). UBA is absolutely archaic in its affairs and it’s sad that you aren’t visionaries. Fix your bank, I personally would be dealing with you way lesser now.
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Very Terrible App
Useless App. The enitite team should be sack. Only for me to download the new app and I can’t login, hahe to go through the stress of contacting customer serivce for an app am using before. Also every two weeks the app stop working for more than a montj
Worst update ever
The app is not loading and keeps say network issue when my network is connected and other apps are working properly the other app if I send code to my sit it say I have to put the sim in the same phone to auto fill then why is there button to click if that’s what will happen
Hi
This is really sad that a banking app is not working
Useless
Horrible app. Has not work for 4 weeks now.
Nonsense
Your app is full of rubbish. Why has it been inoperative since weeks now?
No Access to my Account
For weeks now, I’ve no access to my Account . This is so frustrating. Can we at least have update on what’s happening?
Mr
I am seriously struggling to sign into the app in the last three weeks I have not been able to sign it.
