Terrible App & Customer Support
Absolutely — here’s a stronger, polished version that keeps the frustration but makes it read more clearly and professionally:
The UBA apps and customer support experience is just terrible.
If you have time to waste, then go ahead and use this app. 😩
I excitedly decided to open a Nigerian bank account so I could conveniently send money to family back home. I genuinely thought UBA knew what they were doing. Unfortunately, I’ve been consistently disappointed.
There is basically no year that goes by without me having issues with this app. And it’s not just one app either — UBA seems to have several different apps, and I honestly don’t understand why there are so many in the first place.
For a bank of UBA’s size and reputation, the digital banking experience and customer support should be significantly better.
I’m honestly done. When I next visit Nigeria, I’ll be taking my business to another bank.
The UBA apps and customer support experience is just terrible.
If you have time to waste, then go ahead and use this app. 😩
I excitedly decided to open a Nigerian bank account so I could conveniently send money to family back home. I genuinely thought UBA knew what they were doing. Unfortunately, I’ve been consistently disappointed.
There is basically no year that goes by without me having issues with this app. And it’s not just one app either — UBA seems to have several different apps, and I honestly don’t understand why there are so many in the first place.
For a bank of UBA’s size and reputation, the digital banking experience and customer support should be significantly better.
I’m honestly done. When I next visit Nigeria, I’ll be taking my business to another bank.
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Worst mobile app
I never thought of it that UBA will be this worst app ever. Over two weeks now, I can’t access app and the secure pass app is another nightmare. I just hope to clear my account and get rid of this useless bank
Easy
Very easy and reliable, no issues at all ✌️❤️🫡
Easy to use anywhere in the world
Very easy to use with amount of money requiring pin only. Secure pass requires redisigning or updating. UBA wake up
0/5 if possible.
anybody who loves themselves shouldn’t use this bank.
hate to give negative reviews cos ik how hard it is to build but damn, this is the WORST and most UNRELIABLE mobile banking app in the entire world it’s so infuriatingly bad.
hate to give negative reviews cos ik how hard it is to build but damn, this is the WORST and most UNRELIABLE mobile banking app in the entire world it’s so infuriatingly bad.
Most horrible bank App
The designers of this App have warped minds. This is one bank app that’s not meant or fitted for modern banking on the go. The user will be thoroughly frustrated. They should learn from others like gtb, access to perfect their craft. This is not an app. Terribly useless.
Mr
It’s very easy to navigate and complete transactions
Unreliable
This app is so unreliable. Please help us improve on it
Your App is not fast at all
Since I update this version. I can’t use the app. It’s just loading and loading nothing is coming up at all
Please kindly increase this app functions
Please kindly increase this app functions
Mobile app
The mobile app is constantly disappointing, you can’t even reply on it to open in urgent matters
Bad App
Not good at all, there is always an issue. Why can’t it be fixed once and for all Jeez!
Good
So nice using UBA app
My main account is not showing
My main account balance and number aren’t showing on the dashboard. I have refreshed my app multiple times yet no luck
Ease of use
When it comes to ease of use this is the most difficult app to use as it makes you re-login several times before a Successful transaction
It’s rubbish.
It’s rubbish.
Rookie app
The most annoying bank app I've ever come across in Nigerian banks. You should really look into it
Can’t log in
I have used the UBA mobile app for awhile now, even with the issues that comes with it. Recently, I noticed that I can sign in but it won’t bring up my dashboard. It will show that I have signed in, but I can’t do anything.
I received an sms from UBA that the app has been upgraded. However, there is no button to upgrade on the App Store. I am still getting the same display.
Terrible!
I received an sms from UBA that the app has been upgraded. However, there is no button to upgrade on the App Store. I am still getting the same display.
Terrible!
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Abraham Adaji
I have had a wonderful experience using the UBA Mobile Banking App. It is simple and transfers are seamless.
Worst app I’ve ever used
Can’t even send money
App not opening
Why has the app stopped opening for up to 2 weeks now??? Tf you want ur users to do? What about those that makes transactions using just the app and don’t have a bank card?? So if I want to use the money In my account, I need to go to a bank and get withdrawal slip…. Be like say una no serious for this bank thing sha
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Unable to login
I can’t be able to log in my app for days why 🥹🥹
