Free

Details

  • Released
  • Updated
  • September 29, 2015
  • July 11, 2026
FirstMobile App screenshot #1 for iPhone
FirstMobile App screenshot #2 for iPhone
FirstMobile App screenshot #3 for iPhone
FirstMobile App screenshot #4 for iPhone
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About

This official mobile banking app offers convenient access to financial and non-financial transactions for account holders. It features a DIY enrollment process, allowing new customers to open accounts and existing customers to register without visiting a branch.

Financial transactions
Non-financial transactions
DIY enrollment
Open new accounts
Register existing accounts
Digital banking experience
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What users say

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What's New in FirstMobile App

2.11.8

July 11, 2026

What's New • Complaint Logging & Tracking – Raise and track complaints from your transaction history. • Faster NIN Linking – Link your NIN securely with facial verification. • Transfer Service Control – Enable or disable Instant Transfers anytime. • Enhanced Security – One App, One Device protection for safer banking • Easy Device Switching – Move to a new phone securely without visiting a branch. Update now for a safer, smarter banking experience.

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User reviews

Faulty app

Can’t even register using bvn. What a shame.

The app is horrible

The first, bank app wey go dey hang
Nawa o 😏😒

Unable to transfer with my app

This what I always see when I put in the correct details why pls “Unable to retrieve account name. Please check account number and try again or contact beneficiary to reconfirm details
OK”

You should be able to use the app even if you don’t have ATM debit card.

As a customer in the diaspora, I have struggled for years with the FirstMobile app because I do not have a First Bank ATM card. On several occasions, I downloaded the app, attempted to register, became frustrated by the ATM card requirement, and eventually deleted it.

Recently, I decided to give the app another try, hoping the registration process had improved. I was pleasantly surprised to see that First Bank now allows customers to register using their BVN, which is a great improvement and shows that the bank is considering the needs of customers who may not have access to an ATM card.

Unfortunately, my excitement was short-lived. Although I was able to proceed with the BVN registration process, I repeatedly encountered errors at the final stage and was unable to complete my registration. After several attempts, I still could not gain access to the app.

I appreciate the effort First Bank has made in introducing alternative registration methods, but the implementation needs improvement. If customers can successfully complete registration using BVN, especially those of us in the diaspora, it would greatly enhance the user experience and accessibility of the app.

I hope the technical issues are addressed soon because this update has the potential to make banking much more convenient for many customers.

Why is it difficult to emulate systems that are working? See Access mobile app, formerly diamond, pace-setter! More than a decade later and other banks are still lagging behind with their apps.
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Always having issues when using the app not all data works in it

Finding it difficult to bank with you guys
banks are advancing
Not everything on the app is working
That was so bad for a bank that is called first bank
Was it that you programmers are outdated on updating the app!!

Developer apps

User experience

🐞

Reported Bugs

5 issues

Unable to log in after update

Bug

Blank screen when selecting account to debit

Bug

Inconsistent behavior on different devices

Bug

OTP not received during login

Bug

Virtual card services not working properly

Bug

Requested Features

7 requests

Add Face ID/fingerprint login

Feature

Introduce theme options (dark/light mode)

Feature

Improve account statement history

Feature

Enable e-statement generation

Feature

Add bulk transfer functionality

Feature

Provide more login options beyond ATM card

Feature

Improve beneficiary management

Feature

FAQ

What does the FirstMobile App do?

The FirstMobile App is the official mobile banking application from FirstBank. It allows FirstBank account holders to perform both financial and non-financial transactions conveniently through their mobile devices.

How do I get started with the FirstMobile App?

The app features a DIY enrollment process. New customers can download the app and open a FirstBank account directly. Existing customers with Verve or Naira Mastercards can register through the app without needing to visit a physical branch.

Is the FirstMobile App free to use?

Based on the provided information, the FirstMobile App is offered for free. There are no mentions of subscription fees, in-app purchases, or advertisements within the app.

Who is the FirstMobile App designed for?

This app is specifically designed for existing and new customers of FirstBank who want a convenient way to manage their accounts and perform transactions on their smartphones.