Faulty app
Can’t even register using bvn. What a shame.
The app is horrible
The first, bank app wey go dey hang
Nawa o 😏😒
Nawa o 😏😒
Unable to transfer with my app
This what I always see when I put in the correct details why pls “Unable to retrieve account name. Please check account number and try again or contact beneficiary to reconfirm details
OK”
OK”
You should be able to use the app even if you don’t have ATM debit card.
As a customer in the diaspora, I have struggled for years with the FirstMobile app because I do not have a First Bank ATM card. On several occasions, I downloaded the app, attempted to register, became frustrated by the ATM card requirement, and eventually deleted it.
Recently, I decided to give the app another try, hoping the registration process had improved. I was pleasantly surprised to see that First Bank now allows customers to register using their BVN, which is a great improvement and shows that the bank is considering the needs of customers who may not have access to an ATM card.
Unfortunately, my excitement was short-lived. Although I was able to proceed with the BVN registration process, I repeatedly encountered errors at the final stage and was unable to complete my registration. After several attempts, I still could not gain access to the app.
I appreciate the effort First Bank has made in introducing alternative registration methods, but the implementation needs improvement. If customers can successfully complete registration using BVN, especially those of us in the diaspora, it would greatly enhance the user experience and accessibility of the app.
I hope the technical issues are addressed soon because this update has the potential to make banking much more convenient for many customers.
Why is it difficult to emulate systems that are working? See Access mobile app, formerly diamond, pace-setter! More than a decade later and other banks are still lagging behind with their apps.
Recently, I decided to give the app another try, hoping the registration process had improved. I was pleasantly surprised to see that First Bank now allows customers to register using their BVN, which is a great improvement and shows that the bank is considering the needs of customers who may not have access to an ATM card.
Unfortunately, my excitement was short-lived. Although I was able to proceed with the BVN registration process, I repeatedly encountered errors at the final stage and was unable to complete my registration. After several attempts, I still could not gain access to the app.
I appreciate the effort First Bank has made in introducing alternative registration methods, but the implementation needs improvement. If customers can successfully complete registration using BVN, especially those of us in the diaspora, it would greatly enhance the user experience and accessibility of the app.
I hope the technical issues are addressed soon because this update has the potential to make banking much more convenient for many customers.
Why is it difficult to emulate systems that are working? See Access mobile app, formerly diamond, pace-setter! More than a decade later and other banks are still lagging behind with their apps.
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Always having issues when using the app not all data works in it
Finding it difficult to bank with you guys
banks are advancing
Not everything on the app is working
That was so bad for a bank that is called first bank
Was it that you programmers are outdated on updating the app!!
banks are advancing
Not everything on the app is working
That was so bad for a bank that is called first bank
Was it that you programmers are outdated on updating the app!!




