FirstMobile App User Reviews
Customer Experience
~ Based on 411 written reviews from the US App Store.
What users say
Summarized from real user reviews of FirstMobile App. Based on 2K reviews and a 3.1/5 average, it highlights the 6 positives and 8 negatives reviewers mention most about this Finance app.
Positive things
- 👍Excellent features
- 👍Easy to navigate
- 👍Secure
- 👍Reliable
- 👍Convenient
- 👍User-friendly
Negative things
- 🐛Frequent crashes
- 🐛Freezing issues
- 🐛Slow performance
- 🐛Network connection problems
- 🐛Buggy after updates
- 🐛Unreliable transactions
- 🐛Difficult to log in
- 🐛Useless after updates
Is FirstMobile App Safe?
FirstMobile App has mixed safety signals based on user ratings. AppsHunter Safety Score for FirstMobile App is 62/100.
This assessment is based on 1,982 user ratings, with an App Store average of 3.1/5.
Safety Analysis
~ Based on 1,982 App Store ratings for FirstMobile App.
Is FirstMobile App Legit?
FirstMobile App appears to be a legitimate app. AppsHunter Legitimacy Score for FirstMobile App is 100/100.
Based on 100 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
The Dangote Refinery IPO is definitely not working. It breaks down once you enter your CSCS number. This is quite disappointing for an institution like First Bank not be able to handle this.
Worst banking app
I am trying to activate a new device and it’s been a while since I used my mobile app but the method I’m trying to use to activate this new device using the BVN and face verification method, since I do not have a debit card, but even after inputting my account number and BVN the next option loads perfectly well but after that I get this error message “No registered mobile user found”
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I can't recover my account using the app...the face scan keeps saying keep in view! Scans from other applications is seamless, this one is eternity to scan
This bank’s performance is deteriorating fast and i think something should be done fast . I now putting money or tell people not to deposit money in my account as its not guaranteed to work the next day. First Bank what is going on?
Imagine being in a place where you need to make an urgent payment, your app won’t work and the USSD won’t either. All I can say is I don’t recommend using this bank.
Cursor or Claude will build a better app that this rubbish you guys have. For a 1879 bank
Bank app not worked for 5days. Ridiculous and painful
Nothing but regrets for using this useless bank. Froze 2 million plus, told me to submit documents, after submitting documents they claimed to have solved the problem which was a lie. Bunch of liars.
Not user friendly. The app is very complicated for average user.
I’ve not been able to access my app for the past 3 days! What sort of rubbish is this???? Useless customer service! No good response from anyone
Absolutely trash app
Unable to use the App.
The updated version has been on maintenance for over 24 hours and still counting.
👌
I have been unable to log in for almost a week now because it keeps saying that the app is under maintenance
Can’t transit the app has not been working.
You should better fire all your Developers and hire competent ones. How do you ship nonsense to a production app and call it maintenance. They need to learn how versioning. This is absolutely stupid and incompetence coming from First Bank.
So annoying, why I stuck on a get started page. Please fix this I need to sign in
This is too awful. Total embarrassment to the banking industry in Nigeria
