DEVICE ACTIVATION ISSUES
I am trying to activate a new device and it’s been a while since I used my mobile app but the method I’m trying to use to activate this new device using the BVN and face verification method, since I do not have a debit card, but even after inputting my account number and BVN the next option loads perfectly well but after that I get this error message “No registered mobile user found”
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Face scan is not working
I can't recover my account using the app...the face scan keeps saying keep in view! Scans from other applications is seamless, this one is eternity to scan
App Malfunction
This bank’s performance is deteriorating fast and i think something should be done fast . I now putting money or tell people not to deposit money in my account as its not guaranteed to work the next day. First Bank what is going on?
This believe me is the worst bank app you’ll ever use.
Imagine being in a place where you need to make an urgent payment, your app won’t work and the USSD won’t either. All I can say is I don’t recommend using this bank.
Is there no zero star for this old nonsense bank
Cursor or Claude will build a better app that this rubbish you guys have. For a 1879 bank
Useless bank
Bank app not worked for 5days. Ridiculous and painful
Disaster of a bank
Nothing but regrets for using this useless bank. Froze 2 million plus, told me to submit documents, after submitting documents they claimed to have solved the problem which was a lie. Bunch of liars.
New App
Not user friendly. The app is very complicated for average user.
Stupid app!
I’ve not been able to access my app for the past 3 days! What sort of rubbish is this???? Useless customer service! No good response from anyone
Absolutely trash app
Absolutely trash app
Help Required
Unable to use the App.
Poor update
The updated version has been on maintenance for over 24 hours and still counting.
Owen
👌
Version 2.11.8 is failing
I have been unable to log in for almost a week now because it keeps saying that the app is under maintenance
App not working
Can’t transit the app has not been working.
Incompetence
You should better fire all your Developers and hire competent ones. How do you ship nonsense to a production app and call it maintenance. They need to learn how versioning. This is absolutely stupid and incompetence coming from First Bank.
App not working
So annoying, why I stuck on a get started page. Please fix this I need to sign in
Total embarrassment
This is too awful. Total embarrassment to the banking industry in Nigeria
😡😡
What can we call this
Maintenance and can’t find updates on AppStore
Maintenance and can’t find updates on AppStore
Bank app is not opening
Please I need help
