FirstMobile App Reviews: Is It Legit?

FirstMobile App
FirstMobile App
First Bank of Nigeria Limited

Customer Experience

Positive experience14.9% of reviews
Neutral6.3% of reviews
Negative experience78.8% of reviews

~ Based on 415 written reviews from the US App Store.

What users say about FirstMobile App

Is FirstMobile App Safe?

FirstMobile App has mixed safety signals based on user ratings. AppsHunter Safety Score for FirstMobile App is 62/100.

This assessment is based on 1,985 user ratings, with an App Store average of 3.1/5.

Safety Analysis

46.8% of ratings point to a safe experience
10.6% of ratings suggest some concerns
42.6% of ratings point to a risky experience

~ Based on 1,982 App Store ratings for FirstMobile App.

Is FirstMobile App Legit?

FirstMobile App appears to be a legitimate app. AppsHunter Legitimacy Score for FirstMobile App is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

The worst mobile app

Y’all are too backwards,simple upgrade that can only take one line of code you can’t fix
How TF do I have to go que up just to correct my email address??? Like you can do better and stop acting ancient

I don’t like your new updated version

Your old app before you updated to this is more better because this your new updated version no bam at all

Outdated

I’m at diaspora and I’ve been trying to verify my NIN for the past 2years. I decided to download the app and try it again today but still face same issues. “Unable to process request now.” Same message for the past 2years. IT needs to do better.

Face ID biometrics failed for login and transactions

Successfully used fingerprint as biometrics on my android until I changed to an iOS device.. kept giving me error message whenever I tried to login with my Face ID even though the settings were on.. fix this bug Firstbank

Dangote Refinery IPO not working

The Dangote Refinery IPO is definitely not working. It breaks down once you enter your CSCS number. This is quite disappointing for an institution like First Bank not be able to handle this.

Mr

Worst banking app

DEVICE ACTIVATION ISSUES

I am trying to activate a new device and it’s been a while since I used my mobile app but the method I’m trying to use to activate this new device using the BVN and face verification method, since I do not have a debit card, but even after inputting my account number and BVN the next option loads perfectly well but after that I get this error message “No registered mobile user found”
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Face scan is not working

I can't recover my account using the app...the face scan keeps saying keep in view! Scans from other applications is seamless, this one is eternity to scan

App Malfunction

This bank’s performance is deteriorating fast and i think something should be done fast . I now putting money or tell people not to deposit money in my account as its not guaranteed to work the next day. First Bank what is going on?

This believe me is the worst bank app you’ll ever use.

Imagine being in a place where you need to make an urgent payment, your app won’t work and the USSD won’t either. All I can say is I don’t recommend using this bank.

Is there no zero star for this old nonsense bank

Cursor or Claude will build a better app that this rubbish you guys have. For a 1879 bank

Useless bank

Bank app not worked for 5days. Ridiculous and painful

Disaster of a bank

Nothing but regrets for using this useless bank. Froze 2 million plus, told me to submit documents, after submitting documents they claimed to have solved the problem which was a lie. Bunch of liars.

New App

Not user friendly. The app is very complicated for average user.

Stupid app!

I’ve not been able to access my app for the past 3 days! What sort of rubbish is this???? Useless customer service! No good response from anyone

Absolutely trash app

Absolutely trash app

Help Required

Unable to use the App.

Poor update

The updated version has been on maintenance for over 24 hours and still counting.

Owen

👌

Version 2.11.8 is failing

I have been unable to log in for almost a week now because it keeps saying that the app is under maintenance