Comparison

UBA Mobile Banking vs FirstMobile App

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

UBA Mobile Banking

Experience enhanced mobile banking with quick biometric login, faster navigation, and intuitive screens. Manage your finances on the go with features like an ATM locator, live chat support, and easy bill payment reminders.

Highlights
  • Biometric quick login
  • Faster sliding menu navigation
  • Intuitive screen design
  • ATM/Branch locator
  • 24-hour live chat support
  • Airtime top-up from contacts
  • Favourites list for transactions
  • Bill payment reminders
Features
Read full description

UBA is providing a completely enhanced mobile banking experience to its customers with this new app. Banking services are easily accessible and on the go through new features such as: • Quick log-in within a few seconds with the biometric option on devices that support this feature • Faster navigation with the sliding menu available on all user sessions • Fewer, more intuitive screens enhancing user experience • ATM/Branch locator • 24-hour customer service support via live chat • Quick selection of phone numbers from device contacts list for airtime top up • Favourites list creation for easier transactions • Auto reminders for recurrent bill payments and transfers

About

FirstMobile App

This official mobile banking app offers convenient access to financial and non-financial transactions for account holders. It features a DIY enrollment process, allowing new customers to open accounts and existing customers to register without visiting a branch.

Highlights
  • Financial transactions
  • Non-financial transactions
  • DIY enrollment
  • Open new accounts
  • Register existing accounts
  • Digital banking experience
Read full description

FirstMobile is the official mobile banking smartphone application from FirstBank. It provides FirstBank account holders with convenient access to both financial and non-financial transactions via their mobile phones/devices. The App is sleek and convenient to use- evident in its DIY enrolment process. New customers can simply download the app and open a FirstBank account while existing customers with Verve or Naira Mastercards can register and begin using the app without cause to visit a physical branch location. FirstMobile is poised to offer an even more reliable and definitely more convenient digital banking experience with its latest version update.

Screenshots

UBA Mobile Banking4 screens
FirstMobile App4 screens

Verdict

The call

The clearest difference is rating: UBA Mobile Banking at 4.0 against FirstMobile App's 3.1. UBA Mobile Banking also leads on review sentiment (38% vs 15%) and ratings volume (12K vs 2K). FirstMobile App's advantage is update cadence (every 2 months vs every 4 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

UBA Mobile Banking holds the better App Store score, 4.0 against 3.1. That said, the two scores are not equally well evidenced: UBA Mobile Banking has 12K ratings behind it against 2K, so its average is the more settled of the two. Written reviews point the same way: 38% of UBA Mobile Banking's written reviews are positive against 15% of FirstMobile App's.

UpkeepUpdate frequency

UBA Mobile Banking ships an update every 4 months, FirstMobile App every 2 months. The most recent releases landed on September 24, 2026 and September 23, 2026 respectively.

Scorecard4 real differences · 6 level
UBA Mobile Banking versus FirstMobile App: the parameters behind the verdict, then further details
ParameterUBA Mobile BankingFirstMobile App
PriceFreeFree
Rating4.0 (12K ratings) — better3.1 (2K ratings)
Positive reviews38.3% of reviews — better15.1% of reviews
Number of ratings12K — better2K
Update frequencyEvery 4 monthsEvery 2 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.0 — better15.1
Further details — not scored
Size125 MB119 MB
Age rating4+4+
DeveloperUnited Bank For Africa PlcFirst Bank of Nigeria Limited

Customer experience

UBA Mobile Banking

All ratings12,216 ratings
Positive72.1%
Neutral8.6%
Negative19.3%
Written reviews428 reviews
Positive38.3%
Neutral7.9%
Negative53.7%

FirstMobile App

All ratings1,982 ratings
Positive46.8%
Neutral10.6%
Negative42.6%
Written reviews411 reviews
Positive15.1%
Neutral6.3%
Negative78.6%

User reviews

UBA Mobile Banking

From 12K App Store ratings

What we love

  • 👍 Convenient and user-friendly
  • 🚀 Fast and responsive
  • 🔒 Secure banking experience

Room to improve

  • 🐛 Frequent app crashes and bugs
  • ⏱️ Slow transaction processing
  • 🔍 Unreliable transaction history
  • 🤔 Confusing UI and navigation
  • 💻 Compatibility issues with newer devices

FirstMobile App

From 2K App Store ratings

What we love

  • 👍 Excellent features
  • 👍 Easy to navigate
  • 👍 Secure
  • 👍 Reliable
  • 👍 Convenient

Room to improve

  • 🐛 Frequent crashes
  • 🐛 Freezing issues
  • 🐛 Slow performance
  • 🐛 Network connection problems
  • 🐛 Buggy after updates

Bugs and requests

UBA Mobile Banking

Reported bugs

4 issues
  • Login issues and inability to generate OTP
  • Blank pages and unresponsive features
  • Incorrect account balance display
  • Failed transactions not properly handled

Requested features

4 requests
  • Improve transaction history and reporting
  • Enhance app stability and performance
  • Streamline UI and user experience
  • Provide better customer support

FirstMobile App

Reported bugs

5 issues
  • Unable to log in after update
  • Blank screen when selecting account to debit
  • Inconsistent behavior on different devices
  • OTP not received during login
  • Virtual card services not working properly

Requested features

7 requests
  • Add Face ID/fingerprint login
  • Introduce theme options (dark/light mode)
  • Improve account statement history
  • Enable e-statement generation
  • Add bulk transfer functionality
Show 2 more
  • Provide more login options beyond ATM card
  • Improve beneficiary management

In-app purchases

None

UBA Mobile Banking

No in-app purchases

None

FirstMobile App

No in-app purchases

Questions

Is UBA Mobile Banking free?
UBA Mobile Banking is free to download, with no in-app purchases.
Is FirstMobile App free?
FirstMobile App is free to download, with no in-app purchases.
Which has better reviews, UBA Mobile Banking or FirstMobile App?
UBA Mobile Banking is rated higher. UBA Mobile Banking averages 4.0 out of 5 from 12K ratings, while FirstMobile App averages 3.1 from 2K ratings.
Do UBA Mobile Banking or FirstMobile App have ads?
Neither UBA Mobile Banking nor FirstMobile App shows ads.
Which is updated more often, UBA Mobile Banking or FirstMobile App?
UBA Mobile Banking ships an update every 4 months, and FirstMobile App every 2 months. Most recently, UBA Mobile Banking was updated on September 24, 2026 and FirstMobile App on September 23, 2026.

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