Fidelity Online Banking vs ALAT

Welcome to the banking that suits your lifestyle! The upgraded Fidelity Online Banking App lets you stay in control of your finances. Manage your transactions, accounts and cards securely and easily anywhere. The App allows you perform transactions and manage your bank account(s) from your mobile device. It is secure and very simple to use. Conduct your banking transactions while on the move with Fidelity Online Banking app and enjoy a world of convenient banking anytime, anywhere. Our redesigned app puts all the services you need at your fingertips, enabling you do the following: • Transfer to accounts in any Bank in Nigeria • Transfer to your other accounts in exactly one click, no token required • Biometric/Fingerprint Authentication for easier login • View all your accounts (Current, Savings, Fixed Deposit, Domiciliary and Card accounts) • Personalise your profile, change your picture as desired with lovely selfies • Maintain/Manage beneficiaries for Funds Transfer, Bills Payment and Airtime purchases • Receive In-App messages on new features, quick tips and promotional offers. • Top up your mobile phone or that of your family, friends and other loved ones • Pay your bills, such as DSTV, GoTV, PHCN, mobile post-paid bills, SWIFT, Smile and more. • Perform your Fidelity Credit Card repayments • Generate account statement • Search, book and pay for international and local flights • More self-services • Locate nearest Bank branches or ATM service points HOW TO USE THE FIDELITY ONLINE BANKING APP • Install the Fidelity Online Banking app • Open the App and sign in with existing credentials NEW? HOW TO REGISTER If you’re 16 or above and you have your mobile number registered for our SMS alert services as well as any of our Debit Cards, click on “Sign Up Here”, and follow the onscreen instructions. A verification code will be sent to the mobile phone you have registered for your account number with us. If you’ve got a verification, follow the onscreen steps to register. You will be required to use your Fidelity Debit Card OR visit the nearest Bank branch to activate your Online banking profile. Once done, you can start using your Online Banking account immediately. To do much more, download the Fidelity Soft Token app on your phone and sign in with your Online banking credentials. FOR BUSINESS ACCOUNTS You can only use the app if you’re a sole-signatory account holder. You can’t register with your credit cards. FIDELITY INSTANT BANKING Fidelity also has an Instant Banking Service (*770#) which you can dial from any mobile phone linked to your account for SMS alert. The service doesn’t require internet connection. Copyright © Fidelity Bank Plc. 2017. All rights reserved. Fidelity Online Banking is a trademark of Fidelity Bank Plc. INFORMATION AND CUSTOMER SERVICE For more information, please call our True Serve on +234 1 448 5252 or email True.Serve@fidelitybank.ng

Welcome to ALAT, Africa’s first fully digital bank and home to millions of Nigerians who trust ALAT for swift, seamless, reliable, convenient and secure banking tailored to their daily needs, designed for their financial success and fortified to ensure financial security. Here what can do on ALAT: - Enjoy Travel Bookings, Deals, Discounts & Rewards, affordable Insurance plans, low-interest loans, personal and group savings options, affordable healthcare & more. - Effortlessly log in using Touch ID, Face ID, or unique password. - Take control of your finances by scheduling bills and monitoring pending payments, checking balances, tracking your expenses, gaining insight into your spending habits and more! - Set up Direct Debits and Standing Orders without stress. - Seamlessly transfer money and make payments locally & internationally. - Receive money both in Naira and foreign currency from any part of the world. - Stay informed and up to date on all account activity with instant notifications. - Set up your PIN or reset PIN whenever needed. - Request a new card, report lost or stolen cards, freeze cards, and order replacements with ease. - Quickly locate and review transactions and account statements. - Keep your contact details updated without stress; and more! OUR JOURNEY Since its release in 2017, ALAT has expanded its range of solutions to cater to the evolving needs of every user, empowering you with an encompassing banking experience that extends across diverse aspects of need. EXPLORE: 1. Deals & Discounts from your favourite top brands; enjoy much more for less! 2. Seamless creation and management of multiple accounts including your ALAT Account, Domiciliary Account, Royal Kiddies Account (for children ages 0-12), ALAT Xplore (Teens 13-17), Current Account & Domiciliary Account(s). 3. Easy low-interest loans tailored to your needs. Terms & conditions apply. 4. Flexible electricity, cable & other bill payments and never miss a due date! 5. Personal and Group Savings on ALAT Goals. Saving alone or with others has never been easier! 6. Virtual & physical debit, credit, utility & other cards with convenience and security, online or in-store. 7. Local & international flights via “Travels”, and affordable insurance plans via “Insurance”! 8. Customised Customer Support. Protection The security of your funds and data are top priority so we use the high-level encryption to protect your personal and financial information. Here are some extra layers of security we apply: 1. Insuring your money Every Deposit made on ALAT is insured by the Nigeria Deposit Insurance Corporation (NDIC). 2. Transaction Screening We use our proprietary systems and international databases to detect and prevent sanction violations, money laundering and fraud in transactions. 3. Security Certifications WEMABANK is certified by PCIDSS to ensure the security of users' card-related transactions against data theft and fraud. We have also received formal recognition from the National Information Technology Development Agency (NITDA) for our compliance with the Nigeria Data Protection Regulation (NDPR) data protection and privacy laws. 4. Fraud Protection In addition to our automated systems, ALAT’s Compliance, Transaction Monitoring, Issue Resolution, and Fraud Prevention Teams, work full-time to intercept suspicious transactions, freeze suspected fraudsters’ accounts, carry out further investigations and follow up with reports. CONTACT US! We are always excited to hear from you. For feedback, questions, or concerns, reach us via: 1. Helpline: 07000PURPLE (07000787753) 2. Email: purpleconnect@wemabank.com 3. Website: https://wemabank.com/ To stay informed and never miss an update, follow us on Facebook, Twitter & Instagram: @wemabank & @alat_ng; TikTok: @wemabank