My Singtel app vs 3 Grab
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My Singtel app
Manage your mobile services, pay bills, and shop for deals all in one app. Monitor data usage, check recontract eligibility, and subscribe to roaming plans. Enjoy exclusive rewards and get in-app support.
- Monitor mobile data, talktime, and SMS usage
- Pay bills securely and view past bills
- Shop for products, deals, and roaming plans
- Access exclusive monthly rewards and deals
- In-app chat support and appointment booking
- Check recontract eligibility
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My Singtel app connects you to a world of everyday conveniences with all you need in one place. Manage services, pay bills, shop deals and more — anytime, anywhere. Usage • Monitor your local mobile data usage, talktime and SMS • Check your recontract eligibility date • Keep track of your roaming data usage Bills • Pay your bills securely • View and download up to 6 months of your bills Shop • Shop the latest products and deals • Subscribe to a roaming plan that best suits your travel needs • Choose from a variety of add-ons for data, talktime, music, video and more • Charge Singtel Prepaid hi!Card and Singtel Dash top-ups to your bill Rewards • Enjoy free treats and exclusive deals monthly with Singtel Rewards Message Us • Chat with us in-app when you need help Inbox • Get updates on important system notices, promotions and rewards More • Find a Singtel Shop near you • Save time by booking a Singtel Shop appointment • Request a callback at your convenience • Nominate your mobile lines to enjoy Singtel Circle perks
3 Grab
This app allows dealers to register SIM cards online for Lao PDR, fulfilling regulatory obligations. It offers a digital alternative to paper-based registrations, saving time and costs. Users can select mobile operators, upload documents, and track registration status.
- Online SIM card registration
- Supports all mobile operators
- Digital alternative to paper
- Secure login
- SMS notifications for status
- Review and edit before submission
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3Grab is online Simcard registrations for Lao PDR. Dealers can download and register your subscriber Simcard online, anywhere, anytime to fulfill regulatory obligation and compliance with law. Simple 3 steps to register your customer with their mobile operators 1. Log-in and select mobile operator 2. Take photos of supporting documents, fill out registrant information 3. Review, submit, then your customer will receive SMS notification of approve/reject within 5-7 days For VDO dem please visit https://simreg.gov.la/Dealer Features: - alternative channel to paper based registrations; safe cost of your printing, mailing, time, with no hassle to be in the line to register your customer with mobile operators - Can select all available mobile operator to register your customer - secure log-in - support registrations of prepaid, postpaid, netsim for all packages and mobile operators - SMS Notification shall be sent from mobile operator for the KYC result - Can review and edit before submit application - Customer can check their result by dealing #1021* for all operators
Screenshots
Verdict
The clearest difference is rating: 3 Grab at 5.0 against My Singtel app's 4.0. 3 Grab also leads on iOS requirement (12.0 vs 15.1). My Singtel app's advantage is update cadence (every 3 weeks vs every 7 months) and ratings volume (2.1K vs 2). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
3 Grab holds the better App Store score, 5.0 against 4.0. That said, the two scores are not equally well evidenced: My Singtel app has 2.1K ratings behind it against 2, so its average is the more settled of the two.
My Singtel app ships an update every 3 weeks, 3 Grab every 7 months. The most recent releases landed on September 20, 2026 and June 1, 2026 respectively.
| Parameter | My Singtel app | 3 Grab |
|---|---|---|
| Price | Free | Free |
| Rating | 4.0 (2.1K ratings) | 5.0 (2 ratings) — better |
| Positive reviews | 22.9% of reviews | — |
| Number of ratings | 2.1K — better | 2 |
| Update frequency | Every 3 weeks — better | Every 7 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.1 | 12.0 — better |
| Further details — not scored | ||
| Size | 74 MB | 65 MB |
| Age rating | 4+ | 4+ |
| Developer | Singtel Idea Factory Pte Ltd | Ministry of Post and Telecommunications |
Customer experience
My Singtel app
3 Grab
Bugs and requests
My Singtel app
Reported bugs
4 issues- Unable to pay bills or access account details
- Forced updates causing login and functionality issues
- Sync issues with fitness tracking features
- Unreliable network connectivity
Requested features
4 requests- Allow all family members to manage account
- Improve roaming plan management
- Provide more transparent billing information
- Enhance accessibility for disabled users
3 Grab
Not enough reviews yet to summarise bugs or requests.
In-app purchases
My Singtel app
No in-app purchases
3 Grab
No in-app purchases
