Comparison

Virgin Australia vs Hinfo

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Virgin Australia

Your essential travel companion for managing flights. Book trips, select seats, check in, and track your luggage. Access your boarding pass and flight updates directly from your lock screen.

Highlights
  • Search and book trips
  • Manage trip details
  • Select seats
  • Check in for flights
  • Track luggage
  • View boarding pass
  • Flight updates
Features
Read full description

The Virgin Australia app is your perfect travel companion. Check into your flight, view your boarding pass, watch movies, and track your bags all from your phone. Use the Virgin Australia app to: • Search and book trips, Search and book your next holiday or business trip with a few taps. • Manage trips with ease, You can select a seat, amend your trip details and check in for domestic flights. • Track whatever you pack, Get updates on the whereabouts of your bags when travelling. • Use Journey Tracker, View flight updates and grab your boarding pass from your lock screen. We're working on so much more to make your next trip with Virgin Australia even more wonderful. Love our app? Leave us a rating on the app store. Any questions or feedback? Reach out using the App feedback form on the More screen.

About

Hinfo

This digital compendium provides guests with instant access to property information, services, and local area details during their stay. Discover nearby attractions, restaurants, and essential local services like doctors.

Highlights
  • Property information access
  • Local area details
  • Nearby attractions discovery
  • Local service directory
  • Multi-language support
Features
Read full description

Hinfo is the digital compendium designed for guests staying at a member property. Access all property information, services and local area details instantly, anytime, anywhere. Get started in three simple steps: 1. Check into a property that uses the Hinfo service. 2. Download the free Hinfo app. 3. If the property you are staying at does not automatically load, please search for the property via the 'Current Location' or 'Search via Name' button. Hinfo is a useful directory during your stay: Property Details: View details on the property itself, including but not limited to check in/out times, parking, Wi-Fi details, how to use various appliances etc. Near Me: Discover what there is to do nearby including restaurants, supermarkets, local attractions and more. Local Services: Have immediate access to local doctor details and more including phone numbers and directions there. Be sure to keep Hinfo installed on your device after you depart the property, so all you need to do at the next property you stay at, is search for the next property you are staying at, to access their information. Hinfo is available in English, Chinese (Traditional and Simplified), Japanese, Malay, Hindi, Spanish, French, Korean, German, Portuguese (Brazil), Italian, Dutch, Swedish, Indonesian, Māori, Thai, Filipino and Vietnamese which is subject to details supplied by each property. We strongly advise that you should not download the Hinfo app on your iPhone or iPad, from any 3rd party website with all downloads and updates coming from the Apple App Store directly. For full details on our 'App Privacy' section below, please visit the privacy section on our website for more details.

Screenshots

Virgin Australia4 screens
Hinfo4 screens

Verdict

The call

The clearest difference is ads: Hinfo at none against Virgin Australia's shown. Hinfo also leads on review sentiment (67% vs 41%) and monetization model (free vs ad-supported). Virgin Australia's advantage is rating (4.8 vs 4.4) and ratings volume (1.5K vs 29). On price, update cadence, in-app purchases and iOS requirement there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Virgin Australia holds the better App Store score, 4.8 against 4.4. That said, the two scores are not equally well evidenced: Virgin Australia has 1.5K ratings behind it against 29, so its average is the more settled of the two. Written reviews complicate that: 41% of Virgin Australia's written reviews are positive against 67% of Hinfo's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Virgin Australia ships an update fortnightly, Hinfo every 3 weeks. The most recent releases landed on October 26, 2026 and October 24, 2026 respectively.

Scorecard6 real differences · 4 level
Virgin Australia versus Hinfo: the parameters behind the verdict, then further details
ParameterVirgin AustraliaHinfo
PriceFreeFree
Rating4.8 (1.5K ratings) — better4.4 (29 ratings)
Positive reviews41.0% of reviews66.7% of reviews — better
Number of ratings1.5K — better29
Update frequencyFortnightly — betterEvery 3 weeks
AdsYesNo — better
In-app purchasesNoNo
MonetizationAd-supportedFree — better
DevicesiPhone, iPadiPhone, iPad, iPod, Mac — better
Requires iOS16.015.0 — better
Further details — not scored
Size461 MB34 MB
Age rating4+4+
DeveloperVIRGIN AUSTRALIA HOLDINGS PTY LIMITEDAPP IT BYTE

Customer experience

Virgin Australia

All ratings1,456 ratings
Positive94.4%
Neutral1.6%
Negative4.0%
Written reviews415 reviews
Positive41.0%
Neutral5.5%
Negative53.5%

Hinfo

All ratings29 ratings
Positive86.2%
Neutral0.0%
Negative13.8%
Written reviews9 reviews
Positive66.7%
Neutral0.0%
Negative33.3%

Bugs and requests

Virgin Australia

Reported bugs

6 issues
  • Screen freezes when trying to upgrade or amend booking
  • Flight notifications show wrong timezone
  • Inability to check in through app
  • Seat selection issues
  • Booking issues
Show 1 more
  • Login failures

Requested features

4 requests
  • Liquid Glass support for modern design
  • Integrate hotel and car bookings
  • Show state credit points in app
  • Dark mode option

Hinfo

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Virgin Australia

No in-app purchases

None

Hinfo

No in-app purchases

Questions

Is Virgin Australia free?
Virgin Australia is free to download, with no in-app purchases.
Is Hinfo free?
Hinfo is free to download, with no in-app purchases.
Which has better reviews, Virgin Australia or Hinfo?
Virgin Australia is rated higher. Virgin Australia averages 4.8 out of 5 from 1.5K ratings, while Hinfo averages 4.4 from 29 ratings.
Do Virgin Australia or Hinfo have ads?
Virgin Australia shows ads; Hinfo does not.
Which is updated more often, Virgin Australia or Hinfo?
Virgin Australia ships an update fortnightly, and Hinfo every 3 weeks. Most recently, Virgin Australia was updated on October 26, 2026 and Hinfo on October 24, 2026.

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