Comparison

Amex GBT Mobile vs Marriott Experience

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Amex GBT Mobile

Manage all aspects of your business trips in real-time. Book flights, hotels, and cars, check in, and access trip details on the go. Get 24/7 support from travel counselors and receive instant updates for a seamless journey.

Highlights
  • Real-time trip management
  • Book flights, hotels, cars, trains
  • Flight check-in
  • Share itineraries
  • 24/7 chat assistance
  • Trip updates and notifications
  • Expense management
Features
Read full description

Real-time business travel management Welcome to Amex GBT Mobile: the app that helps travelers manage the complexities of today’s business travel by providing real-time trip management on the go. With last minute travel changes and disruptions, you need an easy and efficient way to manage every aspect of your journey. The Amex GBT Mobile app gives you the ability to check into flights, share your itinerary, book transportation and accommodations, and get support when you need it most – all in one place. Here’s how the Amex GBT Mobile app takes the stress out of travel by supporting you every step of the way: Manage bookings directly from your mobile device. • Book flights, hotels, cars and trains, and check in for your flight right from the app. • View your hotel reservations, car rental details, arrival/departure times, gate location, carbon emissions and more while on the go. Access your travel details in one place. • Quick access to previous and upcoming trip information. • Cancel or modify bookings at the click of a button. • Add trip details to any calendar and share itineraries. Easily manage your trip via Chat Assistance. • The Amex GBT Mobile app is the only business travel app that puts travelers directly in touch with Amex GBT travel counselors via click-to-call or chat – 24/7. • Book, modify, or change existing trips, flights, and hotels or get assistance with invoice inquiries. Never miss a beat, with trip updates and instant messages. • Receive important travel updates and notifications in real-time. • Stay safe while on the road with Expert Care™ and Proactive Traveler Care™ – solutions that work in tandem with the Amex GBT Mobile app by providing even more support to travelers during times of disruption. Expense and approve from anywhere. • Manage your expense approvals wherever you are. • Submit expenses as you travel. Download and try the Amex GBT Mobile app before your next trip! Note: this app is for customers of American Express Global Business Travel (Amex GBT). Not using Amex GBT’s suite of solutions? Please have your leadership contact us to discover ways to enhance your travel program so you can take your business to the next level. Contact us: To access a list of frequently asked questions, please click here: https://www.amexglobalbusinesstravel.com/faq/

About

Marriott Experience

Discover curated travel experiences and book activities in advance. Explore hotels, dining, spas, and family-friendly options in sought-after destinations worldwide. Plan your perfect getaway with authentic moments tailored to your travel style.

Highlights
  • Explore curated hotel experiences
  • Discover local culture and activities
  • Book experiences and activities in advance
  • Learn about food and beverage offerings
  • Find spa and family activities
  • Browse hotel portfolio
Features
Read full description

Explore endless possibilities with the Marriott Experience app. Immerse yourself in a vacation like no other. From the pristine beaches of the Caribbean to the lush landscapes of Mexico and Latin America, Marriott Experience connects you to the most sought-after experiences in the most coveted destinations. Whether you’re exploring with a partner, family and friends, or on your own, let us cultivate authentic moments that match your unique travel style. At our resorts, you’ll go deeper into your destination while uncovering local culture through food, art, music, and more. Marriott Experience app unlocks an endless world of experiences in the palm of your hand. Discover our portfolio of hotels, explore the uniquely curated experiences at each of our hotels, learn more about our food and beverage offerings, spa, activities for the whole family and more. Download the app now and savor surprising moments of adventure, inspiration and discovery. Plan your next vacation by booking experiences and activities in advance and discover everything our hotels have to offer in one place. Whether your dream vacation involves adventure, relaxation or a bit of both, our portfolio of hotels provides curated hotels experiences tailored to your every desire. Marriott Experience app is the best companion to create the perfect getaway like you've always imagined.

Screenshots

Amex GBT Mobile4 screens
Marriott Experience4 screens

Verdict

The call

The clearest difference is rating: Marriott Experience at 4.7 against Amex GBT Mobile's 4.1. Marriott Experience also leads on iOS requirement (15.1 vs 17.0). On price, review sentiment, ratings volume and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Marriott Experience holds the better App Store score, 4.7 against 4.1. Both are backed by a comparable volume of ratings — 1.1K and 429 respectively. Written reviews point the same way: 20% of Amex GBT Mobile's written reviews are positive against 25% of Marriott Experience's.

UpkeepUpdate frequency

Amex GBT Mobile ships an update monthly, Marriott Experience every 2 months. The most recent releases landed on November 11, 2026 and November 8, 2026 respectively.

Scorecard2 real differences · 8 level
Amex GBT Mobile versus Marriott Experience: the parameters behind the verdict, then further details
ParameterAmex GBT MobileMarriott Experience
PriceFreeFree
Rating4.1 (1.1K ratings)4.7 (429 ratings) — better
Positive reviews19.6% of reviews25.0% of reviews — better
Number of ratings1.1K — better429
Update frequencyMonthly — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhoneiPhone, iPod — better
Requires iOS17.015.1 — better
Further details — not scored
Size85 MB35 MB
Age rating4+4+
DeveloperGBT US LLCMobail

Customer experience

Amex GBT Mobile

All ratings1,110 ratings
Positive76.3%
Neutral4.8%
Negative18.9%
Written reviews194 reviews
Positive19.6%
Neutral6.7%
Negative73.7%

Marriott Experience

All ratings429 ratings
Positive92.1%
Neutral1.9%
Negative6.1%
Written reviews4 reviews
Positive25.0%
Neutral25.0%
Negative50.0%

Bugs and requests

Amex GBT Mobile

Reported bugs

4 issues
  • App crashes on startup
  • Login credentials not working
  • Chat messages not updating
  • Trips not loading properly

Requested features

4 requests
  • Add ability to book travel
  • Improve chat experience
  • Implement dark mode
  • Better sync with existing accounts

Marriott Experience

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Amex GBT Mobile

No in-app purchases

None

Marriott Experience

No in-app purchases

Questions

Is Amex GBT Mobile free?
Amex GBT Mobile is free to download, with no in-app purchases.
Is Marriott Experience free?
Marriott Experience is free to download, with no in-app purchases.
Which has better reviews, Amex GBT Mobile or Marriott Experience?
Marriott Experience is rated higher. Amex GBT Mobile averages 4.1 out of 5 from 1.1K ratings, while Marriott Experience averages 4.7 from 429 ratings.
Do Amex GBT Mobile or Marriott Experience have ads?
Neither Amex GBT Mobile nor Marriott Experience shows ads.
Which is updated more often, Amex GBT Mobile or Marriott Experience?
Amex GBT Mobile ships an update monthly, and Marriott Experience every 2 months. Most recently, Amex GBT Mobile was updated on November 11, 2026 and Marriott Experience on November 8, 2026.

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