Latch App vs 21 E Chestnut
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Latch App
This app provides keyless entry for modern buildings, allowing users to unlock doors via a Doorcode or the app. It enables instant access for guests and services, and logs all entry activity.
- Keyless building access
- Unlock with Doorcode or app
- Grant temporary access
- Automated access for services
- Activity logging
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Latch is the first smart access system that eliminates keys and automates access for everything that needs to happen at a modern building. Open your door with a Doorcode or an app, instantly provide access to all of your favorite people and services through smart Doorcodes, and record everything that happens while you’re away. Use of the app requires Latch hardware to be installed at your building. To learn more about our products visit www.latch.com. Privacy Policy: https://www.latch.com/privacy-policy Support Email: support@latch.com
21 E Chestnut
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Welcome to elevated living in the palm of your hand! This new, cutting-edge platform provides 21 E Chestnut residents with high-tech convenience at the touch of their fingertips. Download the app to: • Access the payment portal • Submit maintenance requests 24/7 and receive status updates • Receive important updates & communication from the community manager • Meet your neighbors through resident interest groups • Participate in our hotel style concierge services program • Reserve amenity spaces within the property • Sign up for building events & fitness classes • Get rewards and discounts to local stores & restaurants • Manage your visitors and send virtual keys • Access all of your digital keys from a single device
Screenshots
Verdict
The clearest difference is update cadence: Latch App at every 2 months against 21 E Chestnut's every 4 months. Latch App also leads on iOS requirement (13.0 vs 15.1). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Latch App ships an update every 2 months, 21 E Chestnut every 4 months. The most recent releases landed on October 2, 2026 and September 10, 2026 respectively.
| Parameter | Latch App | 21 E Chestnut |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (155K ratings) — better | — |
| Positive reviews | 17.4% of reviews | — |
| Number of ratings | 155K — better | — |
| Update frequency | Every 2 months — better | Every 4 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPod, Apple Watch — better | iPhone, iPod |
| Requires iOS | 13.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 141 MB | 144 MB |
| Age rating | 4+ | 17+ |
| Developer | Latchable, Inc. | Elevated Lifestyles Inc |
Bugs and requests
Latch App
Reported bugs
3 issues- Frequent app crashes
- Inconsistent door recognition
- Session timeouts causing lockouts
Requested features
4 requests- Apple Wallet integration
- Customizable access permissions
- Improved widget functionality
- Offline mode for emergencies
21 E Chestnut
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Latch App
No in-app purchases
21 E Chestnut
No in-app purchases
