Care@Work vs Hello Sitter | Babysitters
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Care@Work
Easily access employer-sponsored family care benefits and find local caregivers for children, seniors, pets, and household needs. Get on-demand support for both planned and last-minute care requirements.
- Access employer family care benefits
- Connect with local caregivers
- Child care services
- Adult and senior care
- Pet care services
- Housekeeping and errands
- Backup care for emergencies
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Access employer provided family care benefits and connect with local caregivers for your family. The Care@Work app by Care.com gives 24/7, on-the-go access to care—for both last minute and planned needs. Company benefits may include access to: * Child Care—including babysitters, nannies, daycare and more * Adult & Senior Care—including personal care, transportation, senior housing and more * Pet Care—dog walkers, pet sitters, boarding and grooming * Housekeeping—cleaning services, errands and odd jobs * Tutoring—individuals and centers * Backup Care—for last minute needs in caring for children or adults To use the Care@Work app, you must be enrolled in your company’s Care.com employee benefits program. If you have not yet enrolled, your HR department can provide you with your company’s Care.com enrollment page. If your company does not offer benefits from Care.com, you can download our Care.com app to find and manage your care needs on-the-go.
Hello Sitter | Babysitters
Find verified and trusted babysitters on demand. This app connects families with experienced childcare providers, offering easy booking from one hour to ten days in advance. Smart matching ensures you find the right fit based on your family's needs.
- On-demand babysitter booking
- Verified and experienced sitters
- Smart matching technology
- Sitter profiles with reviews and videos
- Rigorous vetting process
- Easy booking and payment
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Hello Sitter for Parents Finally the babysitting app you love, on iOS! Available in: • New York City • Brooklyn • New Jersey • the Hamptons • New Orleans • Miami • West Palm Beach • Aspen • other locations to come... Why Hello Sitter? • Book childcare in minutes • Available from 1 hour to 1 year in advance • Trusted, thoroughly vetted babysitters • Personalized sitter matching • Parent reviews and introduction videos • Secure booking and payment • Family preferences and household details to help find the right fit • Recurring bookings Questions? Contact us at support@hellositter.com
Screenshots
Verdict
The clearest difference is rating: Hello Sitter | Babysitters at 4.7 against Care@Work's 2.5. Hello Sitter | Babysitters also leads on review sentiment (64% vs 23%) and ads (none vs shown). Care@Work's advantage is update cadence (fortnightly vs every 6 weeks). On price, in-app purchases, monetization model and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Hello Sitter | Babysitters holds the better App Store score, 4.7 against 2.5. That said, the two scores are not equally well evidenced: Hello Sitter | Babysitters has 688 ratings behind it against 101, so its average is the more settled of the two. Written reviews point the same way: 23% of Care@Work's written reviews are positive against 64% of Hello Sitter | Babysitters's.
Care@Work ships an update fortnightly, Hello Sitter | Babysitters every 6 weeks. The most recent releases landed on October 7, 2026 and October 18, 2026 respectively.
| Parameter | Care@Work | Hello Sitter | Babysitters |
|---|---|---|
| Price | Free | Free |
| Rating | 2.5 (101 ratings) | 4.7 (688 ratings) — better |
| Positive reviews | 22.6% of reviews | 63.6% of reviews — better |
| Number of ratings | 101 | 688 — better |
| Update frequency | Fortnightly — better | Every 6 weeks |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 14.0 — better | 15.0 |
| Further details — not scored | ||
| Size | 95 MB | 61 MB |
| Age rating | 4+ | 4+ |
| Developer | Care.com, Inc. | Hello Sitter LLC |
Customer experience
Care@Work
Hello Sitter | Babysitters
Bugs and requests
Care@Work
Reported bugs
37 issues- Endless login circle between apps
- App redirects to regular Care.com app
- App redirects to Care.com app which is also buggy
- App prompts to use Care.com app but needed functionality is in @work app
- Generates false phone numbers
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- App not compatible with latest iOS update
- Update infinite loop (app store shows latest, app requires update)
- Unable to update app, stuck on update stage
- App will not open due to update requirement
- App says upgrade needed but no upgrade available
- Cannot open app, requires upgrade but none exists
- Upgrade failure, no upgrade available
- App asks to upgrade but no option exists
- Error message: must upgrade app, but have latest version
- App will no longer let me use it, error message to upgrade, but no way to update
- Downloaded app needs updates but none available
- Pop-up forces to Care.com app, cannot close, making app useless
- Unable to interact on app, forces back to Care.com app
- Cannot close Care.com pop-up page
- App prompts to open Care.com but it lacks backup care confirmation
- Pop-up every time, cannot close, redirects to Care.com app
- App not formatted correctly for iPhone, cannot adjust max hourly rate
- Reimbursement section cannot be sorted by year or month
- Reimbursement section page is blacked out
- No 'active' button when attempting to activate
- Login requires third-party browser which hangs
- Multiple claims pending for weeks, no direct contact for Care@work
- Cannot select kids' birthday, reverts to current date
- Account terminated without reason
- Email contact functions do not work
- Cannot complete fields needed
- App doesn't load messages/applications
- Fields appear blank when they are not
- App confirms date one day before selected date
- App crashes or won't let me sign in
- Credit card handling broken, error with expiration date
- App froze on emergency contact page
Requested features
9 requests- Integrate caregiver contact into the main Care.com app
- Fix the pop-up that forces switch to Care.com app
- Allow contact with assigned care provider
- Fix the date selection for requests
- Improve reimbursement section sorting
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- Add an 'active' button for activation
- Allow adjustment of max hourly rate on iPhone
- Provide direct contact for app support
- Explain account termination reasons
Hello Sitter | Babysitters
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Care@Work
No in-app purchases
Hello Sitter | Babysitters
No in-app purchases
Questions
Is Care@Work free?
Is Hello Sitter | Babysitters free?
Which has better reviews, Care@Work or Hello Sitter | Babysitters?
Do Care@Work or Hello Sitter | Babysitters have ads?
Which is updated more often, Care@Work or Hello Sitter | Babysitters?
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