CheckIn by TicketWeb vs VenuePilot Box Office
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CheckIn by TicketWeb
This app streamlines event entry for venues by enabling rapid ticket scanning and secure payment processing at the door. It allows for simultaneous scanning across multiple devices and offline validation to prevent fraud and accelerate attendee flow.
- Accelerate ticket holder entry
- Sell tickets at the door
- Scan multiple events
- Sell tickets longer
- Prevent fraudulent activities
- Real-time data syncing
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THIS APP IS FOR TICKETWEB VENUES! Event fans - looking to buy tickets or browse events? Visit ticketweb.com to discover events near you! ____________________________________________________ MOBILE CHECK IN MADE EASY CheckIn by TicketWeb empowers your team to check in ticket holders and collect payments at the door with an easy-to-use intuitive mobile interface. FEATURES - Accelerate ticket holder entry Reduce lines using the fastest check in technology. Rapidly scan tickets for entry, exit and information to get ticket holders in the door. Get fans in the door even faster by adding multiple devices to scan tickets simultaneously. - Sell Tickets At The Door Accept cash and credit card walk up sales (including Apple Pay) at the door for tonight’s show or future events. Process payments securely through your Square account and a bluetooth chip reader. - Scan multiple events Get ticketholders in the door faster! With CheckIn, you can scan tickets for multiple events in one application. Our technology even validate tickets even if your scanner is offline while sales are happening. - Sell Tickets Longer With CheckIn, you can keep selling tickets online or at the box office as the doors open. Our technology will validate tickets even if your scanner is offline while sales are happening. - Prevent Fraudulent Activities With barcode validation, your team can immediately prevent duplicate and invalid entries. - Real-Time Data Stay up to date with real-time data. Automatic wireless syncing over Wi-Fi from the server and additional scanning devices. No Wi-Fi? No Problem. The app will run regardless of Wi-Fi status. When the Wi-Fi connection is regained, the app will sync. PLEASE NOTE Currently supporting events with up to 5,000 tickets. For larger events, please contact your TicketWeb Client Services Representative. Need more information or assistance? Please contact your TicketWeb representative.
VenuePilot Box Office
Manage your venue's entry with this comprehensive box office solution. Sell and scan tickets for both general admission and reserved seating events. Process contactless payments with integrated credit card readers.
- Ticket sales management
- Ticket scanning
- General admission events
- Reserved seating events
- Contactless payment processing
- Credit card reader integration
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VenuePilot Box Office is a fully-featured Box Office solution for managing your venue's entry. It works seamlessly with VenuePilot, and includes tools to sell and scan tickets. It supports both GA and reserved seating events built on the VenuePilot system, and can pair with credit card readers and tap to pay devices to process contactless payments.
Screenshots
Verdict
The clearest difference is rating: VenuePilot Box Office at 4.1 against CheckIn by TicketWeb's 2.1. CheckIn by TicketWeb's advantage is ratings volume (41 vs 11) and iOS requirement (13.0 vs 15.6). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
VenuePilot Box Office holds the better App Store score, 4.1 against 2.1. Both are backed by a comparable volume of ratings — 41 and 11 respectively. Written reviews complicate that: 6% of CheckIn by TicketWeb's written reviews are positive against 0% of VenuePilot Box Office's, so the app with the better star average is not the one people write more warmly about.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on November 2, 2026 and November 3, 2026 respectively.
| Parameter | CheckIn by TicketWeb | VenuePilot Box Office |
|---|---|---|
| Price | Free | Free |
| Rating | 2.1 (41 ratings) | 4.1 (11 ratings) — better |
| Positive reviews | 5.6% of reviews — better | 0.0% of reviews |
| Number of ratings | 41 — better | 11 |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 13.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 23 MB | 103 MB |
| Age rating | 4+ | 4+ |
| Developer | TicketWeb, LLC | Venue Pilot, LLC |
Customer experience
CheckIn by TicketWeb
VenuePilot Box Office
In-app purchases
CheckIn by TicketWeb
No in-app purchases
VenuePilot Box Office
No in-app purchases
Questions
Is CheckIn by TicketWeb free?
Is VenuePilot Box Office free?
Which has better reviews, CheckIn by TicketWeb or VenuePilot Box Office?
Do CheckIn by TicketWeb or VenuePilot Box Office have ads?
Which is updated more often, CheckIn by TicketWeb or VenuePilot Box Office?
Other comparisons
