Comparison

CheckIn by TicketWeb vs WaitWellStaff

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

CheckIn by TicketWeb

This app streamlines event entry for venues by enabling rapid ticket scanning and secure payment processing at the door. It allows for simultaneous scanning across multiple devices and offline validation to prevent fraud and accelerate attendee flow.

Highlights
  • Accelerate ticket holder entry
  • Sell tickets at the door
  • Scan multiple events
  • Sell tickets longer
  • Prevent fraudulent activities
  • Real-time data syncing
Features
Read full description

THIS APP IS FOR TICKETWEB VENUES! Event fans - looking to buy tickets or browse events? Visit ticketweb.com to discover events near you! ____________________________________________________ MOBILE CHECK IN MADE EASY CheckIn by TicketWeb empowers your team to check in ticket holders and collect payments at the door with an easy-to-use intuitive mobile interface. FEATURES - Accelerate ticket holder entry Reduce lines using the fastest check in technology. Rapidly scan tickets for entry, exit and information to get ticket holders in the door. Get fans in the door even faster by adding multiple devices to scan tickets simultaneously. - Sell Tickets At The Door Accept cash and credit card walk up sales (including Apple Pay) at the door for tonight’s show or future events. Process payments securely through your Square account and a bluetooth chip reader. - Scan multiple events Get ticketholders in the door faster! With CheckIn, you can scan tickets for multiple events in one application. Our technology even validate tickets even if your scanner is offline while sales are happening. - Sell Tickets Longer With CheckIn, you can keep selling tickets online or at the box office as the doors open. Our technology will validate tickets even if your scanner is offline while sales are happening. - Prevent Fraudulent Activities With barcode validation, your team can immediately prevent duplicate and invalid entries. - Real-Time Data Stay up to date with real-time data. Automatic wireless syncing over Wi-Fi from the server and additional scanning devices. No Wi-Fi? No Problem. The app will run regardless of Wi-Fi status. When the Wi-Fi connection is regained, the app will sync. PLEASE NOTE Currently supporting events with up to 5,000 tickets. For larger events, please contact your TicketWeb Client Services Representative. Need more information or assistance? Please contact your TicketWeb representative.

About

WaitWellStaff

Manage customer queues and appointments with this secure and simple solution. It allows staff to add users, assign tickets, and scan for admittance, ensuring efficient line management and capacity control for various organizations.

Highlights
  • Touchless queue and line management
  • Appointment software
  • QR code scanning for admittance
  • Push notifications for waiting customers
  • Add users to queue
  • Assign and edit tickets
  • Capacity control
Features
Read full description

This is for Staff of WaitWell customers with existing waitwell accounts. Keep your lobby, customers and staff safe with our touchless queue and line management and Appointment software. Built in Canada, WaitWell is trusted by post-secondary institutes, motor vehicle registry offices, medical offices and retail outlets across North America. WaitWell is safe, simple and secure and highly configurable for any organization type. The App provides ability to use QR code scanning to admit customers in Event mode, PushNotifications regarding waiting customers and more. Visitors do not need to download an app - they can join your queue by QR code, weblink or SMS Text. Staff can manage the queue through a web browser or using the WaitWell Staff App. The WaitWell Staff App allows staff to add users to the queue, assign and edit tickets and scan tickets to verify admittance and automatically control capacity at busy locations and events. Multiple workflow solutions for handling Large Events with QR Codes to admit and a Full Appointment system that integrates into the wait queue.

Screenshots

CheckIn by TicketWeb4 screens
WaitWellStaff4 screens

Verdict

The call

The clearest difference is review sentiment: WaitWellStaff at 100% against CheckIn by TicketWeb's 6%. WaitWellStaff also leads on rating (5.0 vs 2.1). CheckIn by TicketWeb's advantage is ratings volume (41 vs 1) and iOS requirement (13.0 vs 15.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

WaitWellStaff holds the better App Store score, 5.0 against 2.1. That said, the two scores are not equally well evidenced: CheckIn by TicketWeb has 41 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 6% of CheckIn by TicketWeb's written reviews are positive against 100% of WaitWellStaff's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on June 23, 2026 and September 7, 2026 respectively.

Scorecard4 real differences · 6 level
CheckIn by TicketWeb versus WaitWellStaff: the parameters behind the verdict, then further details
ParameterCheckIn by TicketWebWaitWellStaff
PriceFreeFree
Rating2.1 (41 ratings)5.0 (1 ratings) — better
Positive reviews5.6% of reviews100.0% of reviews — better
Number of ratings41 — better1
Update frequencyEvery 2 monthsEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS13.0 — better15.0
Further details — not scored
Size23 MB51 MB
Age rating4+4+
DeveloperTicketWeb, LLCWaitWell inc.

Customer experience

CheckIn by TicketWeb

All ratings39 ratings
Positive25.6%
Neutral0.0%
Negative74.4%
Written reviews36 reviews
Positive5.6%
Neutral0.0%
Negative94.4%

WaitWellStaff

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews5 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

CheckIn by TicketWeb

No in-app purchases

None

WaitWellStaff

No in-app purchases

Questions

Is CheckIn by TicketWeb free?
CheckIn by TicketWeb is free to download, with no in-app purchases.
Is WaitWellStaff free?
WaitWellStaff is free to download, with no in-app purchases.
Which has better reviews, CheckIn by TicketWeb or WaitWellStaff?
WaitWellStaff is rated higher. CheckIn by TicketWeb averages 2.1 out of 5 from 41 ratings, while WaitWellStaff averages 5.0 from 1 ratings.
Do CheckIn by TicketWeb or WaitWellStaff have ads?
Neither CheckIn by TicketWeb nor WaitWellStaff shows ads.
Which is updated more often, CheckIn by TicketWeb or WaitWellStaff?
CheckIn by TicketWeb ships an update every 2 months, and WaitWellStaff every 2 months. Most recently, CheckIn by TicketWeb was updated on June 23, 2026 and WaitWellStaff on September 7, 2026.

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