Comparison

NYC HRA Document Upload vs Pro

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

NYC HRA Document Upload

Easily submit eligibility documents for SNAP or Cash Assistance cases in New York City. Photograph and upload pay stubs or utility bills directly from your phone or tablet, avoiding trips to the office. Your information is securely protected.

Highlights
  • Upload eligibility documents
  • Photograph documents
  • Submit for SNAP/Cash Assistance
  • Secure data protection
  • Avoid office visits
  • Multi-language support
Read full description

Want to do more than upload documents? Check out our new mobile app ‘ACCESS HRA.’ You can check EBT balance, Recent payments, Upcoming appointments, Documents on file as well as upload requested documents. NYC HRA Document Upload is a simple way for people in New York City to provide copies of important eligibility documents connected to their SNAP/Food Stamps or Cash Assistance case in just 3 easy steps. Use your mobile phone or tablet to quickly photograph and submit documents such as pay stubs or a utility bill. Save unnecessary trips to a local HRA office. Share your information safely. Document images and data are protected. No paper copies required. Supports English, Spanish, Arabic, French, Korean, Russian, Simplified Chinese. Disclaimer: Do not submit applications/recertifications or periodic reports through HRA Document Upload. Documents submitted through this service are subject to review. Submission does not guarantee success or continued access to programs administered by HRA. Final eligibility will be determined by HRA upon receipt of all required information. HRA stores your information securely. We protect your information from unauthorized access, alteration and destruction. HRA is not responsible for voice/text/data or any other type of costs resulting from using this service.

About

Pro

Easily manage your HSA, HRA, and FSA health benefit accounts on the go. Quickly check balances, view claims, and submit receipts. Securely access all your important account information with real-time updates.

Highlights
  • Check account balances 24/7
  • View claims requiring receipts
  • File claims for medical FSA and HRA
  • Submit receipts via photo upload
  • View and manage HSA transactions
  • Pay bills and add payees
Features
Read full description

Save time and hassles while making the most of your HSA, HRA, and FSA health benefit accounts by quickly checking your balances and details. Our secure app makes managing your health benefits easy through real-time access and intuitive navigation to all your important account information on the go! Powerful features of the app include: Easy, Convenient & Secure • Simply login to the intuitive app using your same health benefits website username and password (or follow alternative instructions if provided) • No sensitive account information is ever stored on your mobile device Connects You with the Details • Quickly check available balances 24/7 • View charts summarizing account(s) • View claims requiring receipts • Click to call or email Customer Service Provides Additional Time-Saving Options (if supported or applicable to your account(s)) • File a claim towards your medical FSA and HRA • Take or upload a picture of a receipt and submit for a new or existing claim • View, contribute and distribute HSA transactions • Pay bills from any account and add a payee • Using the Dashboard, enter medical expense information and supporting documentation • Retrieve your forgotten username/password • Report a debit card as lost or stolen Powered by WEX Health®

Screenshots

NYC HRA Document Upload4 screens
Pro3 screens

Verdict

The call

The clearest difference is ratings volume: NYC HRA Document Upload at 17K against Pro's 60. NYC HRA Document Upload also leads on rating (4.8 vs 4.5) and iOS requirement (12.0 vs 17.0). Pro's advantage is review sentiment (80% vs 69%). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

NYC HRA Document Upload holds the better App Store score, 4.8 against 4.5. That said, the two scores are not equally well evidenced: NYC HRA Document Upload has 17K ratings behind it against 60, so its average is the more settled of the two. Written reviews complicate that: 69% of NYC HRA Document Upload's written reviews are positive against 80% of Pro's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 4 months. The most recent releases landed on September 25, 2026 and September 17, 2026 respectively.

Scorecard4 real differences · 6 level
NYC HRA Document Upload versus Pro: the parameters behind the verdict, then further details
ParameterNYC HRA Document UploadPro
PriceFreeFree
Rating4.8 (17K ratings) — better4.5 (60 ratings)
Positive reviews69.4% of reviews80.0% of reviews — better
Number of ratings17K — better60
Update frequencyEvery 4 monthsEvery 4 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad
Requires iOS12.0 — better17.0
Further details — not scored
Size32 MB30 MB
Age rating4+17+
DeveloperDepartment of Information Technology And TelecommProFlex Administrators, LLC

Customer experience

NYC HRA Document Upload

All ratings17,485 ratings
Positive95.8%
Neutral2.1%
Negative2.1%
Written reviews98 reviews
Positive69.4%
Neutral4.1%
Negative26.5%

Pro

All ratings60 ratings
Positive88.3%
Neutral0.0%
Negative11.7%
Written reviews15 reviews
Positive80.0%
Neutral0.0%
Negative20.0%

Bugs and requests

NYC HRA Document Upload

Reported bugs

3 issues
  • Documents disappearing after upload
  • Captcha issues causing upload failures
  • Compatibility problems with older devices

Requested features

4 requests
  • Add option to upload documents from file/email
  • Provide confirmation and status updates for uploaded documents
  • Improve user interface for better navigation
  • Integrate more closely with HRA systems

Pro

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

NYC HRA Document Upload

No in-app purchases

None

Pro

No in-app purchases

Questions

Is NYC HRA Document Upload free?
NYC HRA Document Upload is free to download, with no in-app purchases.
Is Pro free?
Pro is free to download, with no in-app purchases.
Which has better reviews, NYC HRA Document Upload or Pro?
NYC HRA Document Upload is rated higher. NYC HRA Document Upload averages 4.8 out of 5 from 17K ratings, while Pro averages 4.5 from 60 ratings.
Do NYC HRA Document Upload or Pro have ads?
Neither NYC HRA Document Upload nor Pro shows ads.
Which is updated more often, NYC HRA Document Upload or Pro?
NYC HRA Document Upload ships an update every 4 months, and Pro every 4 months. Most recently, NYC HRA Document Upload was updated on September 25, 2026 and Pro on September 17, 2026.

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