Frank Energy vs Grid Connect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Frank Energy
Easily manage your energy account. View detailed smart meter usage graphs, pay your bills quickly with card payments, and seamlessly transfer your energy supply to a new address.
- View energy bill
- Pay energy bill
- Smart meter usage graphs
- Check past energy usage
- Move energy supply
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Cut out the complicated. View and pay your energy bill simply and check your smart meter usage at a glance. If you’re already a Frank Energy customer, download our App today to: - With your smart meter, view graphs of your current and past energy usage - Pay your energy bill quickly using your credit or debit card - Move your energy supply to your new address Terms and conditions of use apply, please see https://www.frankenergy.co.nz/legal-stuff
Grid Connect
Control a variety of electronic devices and set up a custom home automation network. This app consolidates control for numerous products, eliminating the need for multiple applications.
- Home automation network setup
- Control a range of electronic devices
- Consolidated device management
- Cost-effective automation solution
- Eliminates need for multiple apps
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Grid Connect is a home automation app that works with a range of electronic devices. It empowers users to setup their own cost-effective home automation network without the need for installing multiple apps on their mobile device for a wide range of electronic products.
Screenshots
Verdict
The clearest difference is update cadence: Frank Energy at weekly against Grid Connect's every 4 months. Frank Energy also leads on review sentiment (45% vs 32%). Grid Connect's advantage is rating (4.5 vs 4.2) and ratings volume (69 vs 12). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Grid Connect holds the better App Store score, 4.5 against 4.2. That said, the two scores are not equally well evidenced: Grid Connect has 69 ratings behind it against 12, so its average is the more settled of the two. Written reviews complicate that: 45% of Frank Energy's written reviews are positive against 32% of Grid Connect's, so the app with the better star average is not the one people write more warmly about.
Frank Energy ships an update weekly, Grid Connect every 4 months. The most recent releases landed on October 24, 2026 and October 26, 2026 respectively.
| Parameter | Frank Energy | Grid Connect |
|---|---|---|
| Price | Free | Free |
| Rating | 4.2 (12 ratings) | 4.5 (69 ratings) — better |
| Positive reviews | 44.6% of reviews — better | 31.6% of reviews |
| Number of ratings | 12 | 69 — better |
| Update frequency | Weekly — better | Every 4 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPod, Apple Watch — better |
| Requires iOS | 16.0 | 14.0 — better |
| Further details — not scored | ||
| Size | 41 MB | 262 MB |
| Age rating | 4+ | 4+ |
| Developer | Frank Energy Ltd | Arlec Australia Pty Ltd |
Customer experience
Frank Energy
Grid Connect
User reviews
Frank Energy
From 12 App Store ratingsWhat we love
- 💰 Great low prices
- 📱 Easy to manage app
- 🏠 Smooth house transfers
- 📊 Monitors usage daily/hourly
- 💡 Helps understand costs
Room to improve
- 🐌 App is ridiculously slow
- 📞 Hard to get hold of support
- 🏠 Difficulty changing address
- 🐛 App keeps sending in circles
- ❌ App stopped working
Grid Connect
From 69 App Store ratingsWhat we love
- 🚀 Reliable and stable
- 👍 Easy to use app
- 🔒 Secure home automation
- 💡 Customizable settings
- 🔋 Good battery life for cameras
Room to improve
- 🐛 Connectivity issues
- 🐛 Buggy app performance
- 🐛 Pairing and setup problems
- 👎 Unintuitive user interface
- 🔒 Privacy concerns with data collection
Bugs and requests
Frank Energy
Reported bugs
31 issues- App is ridiculously slow
- App keeps sending in circles when ordering gas
- App has stopped working entirely on iPhone
- Cannot view bill and usage details on the app
- Permanent error message on the app
Show 26 moreShow fewer
- App doesn't open
- App says 'sorry we couldn't load this information'
- Update no longer supports pre iOS-13
- App has not been working for 2 updates
- Keeps saying 'retry'
- App stopped working since latest bill
- Error messaging preventing login
- Cannot log back into the app after logging out
- Shows 'cant load at this time error'
- Website is useless, 404
- App doesn't load
- App shows 'oops, something went wrong'
- App keeps saying 'retry' and doesn't load usage
- App keeps spinning and crashes
- Doesn't show usage anymore
- App always crashes on iPhone
- Unable to login to the app
- App is slow to load data
- App doesn't do anything besides monthly billing
- App tells me it couldn't give data details
- App is fundamentally broken
- Updates haven't fixed anything
- Major bug not addressed in update
- Previous version was slow loading usage and balance
- Nothing can be shown on the dash after update
- Constant retry message, app doesn't load
Requested features
6 requests- Attach a free phone number for support
- Add dark mode
- Improve app compatibility with older iOS versions
- Allow viewing meter readings in the app/website
- Display separate readings for multiple meters
Show 1 moreShow fewer
- Load more than one day of hourly usage at a time
Grid Connect
Reported bugs
4 issues- Devices randomly going offline
- App crashing on launch
- Inconsistent device status reporting
- Inability to control devices remotely
Requested features
5 requests- Integrate with Apple HomeKit
- Add cloud storage option for camera footage
- Improve scheduling and automation features
- Provide better support and documentation
- Add ability to export energy usage data
In-app purchases
Frank Energy
No in-app purchases
Grid Connect
No in-app purchases
