NYP Connect vs My TEAMWork app
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
NYP Connect
Access medical care and services conveniently through a mobile app. Connect with healthcare experts for virtual urgent care, video visits, and manage your health records. Find doctors, schedule appointments, and stay informed about health news.
- Virtual urgent care
- Video visits with physicians
- Find a doctor by specialty/location
- Access medical records
- Schedule appointments
- Message your doctor
- Hospital navigation tools
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NYP Connect is a health app that brings medical care and services right to your fingertips. NYP Connect connects you with experts from Weill Cornell and Columbia, 7 days a week, for health needs such as virtual urgent care, video visits with physicians, medical chart and record information, and more all on your mobile or tablet device. APP FEATURES: Find a Doctor: Looking for a new health care provider? Find medical care based on specialty, location, health insurance, and even language. Connect to the NYP Patient Portal: Already a patient? Virtually manage your health care. Schedule doctor appointments, access your medical records, message your doctor, check test results, pay bills, and more. Virtual Urgent Care: For non-life-threatening illnesses or injuries, connect with one of our Emergency or Pediatric Emergency Medicine Physicians from Columbia or Weill Cornell Medicine through a live video chat 7 days a week between 8:00 AM and Midnight. Video Visits: Skip the trip to the doctor’s office and video chat with your doctor instead. Telehealth visits are a quick, convenient way to communicate with your healthcare team to address your medical needs. Health Matters: Stay up-to-date on the latest science and medical breakthroughs, care and wellness news taking place at NewYork-Presbyterian. Hospital Guides: Enhance your visit or stay at any NewYork-Presbyterian hospital. Access important phone numbers, transportation & patient guides, navigation tools to help you find your way around, and more.
My TEAMWork app
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The TEAMWork app is designed to promote better communication between breast cancer patients and their employers and between breast cancer patients and their healthcare teams. This app contains helpful information for breast cancer patients to use during and after treatment. Victoria Blinder, MD, MSc, is a board certified medical oncologist at Memorial Sloan Kettering Cancer Center with a practice that is dedicated to the treatment of patients with breast cancer. Her research focuses on understanding and addressing disparities in breast cancer outcomes. She is the primary investigator of the TEAMWork Study, which tests an early version of this mobile health app designed to help breast cancer patients keep their jobs during and after treatment. Medical Disclosure: This mobile application (“App”) is operated by Memorial Sloan Kettering Cancer Center (“MSK”) and is intended only for users who consented to take part in the research study named Talking to Employers and Medical Staff About Work (TEAMWork). THIS APP IS NOT TO BE USED AS A SUBSTITUTE FOR MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT OF ANY HEALTH CONDITION OR PROBLEM. ANY QUESTIONS REGARDING YOUR OWN HEALTH SHOULD BE ADDRESSED TO YOUR OWN PHYSICIAN OR OTHER HEALTHCARE PROVIDER. The App may contain links to external websites or mobile applications that are not owned or operated by MSK (the “External Content”). MSK does not control External Content and we are not responsible for the content or performance of those sites. A link to External Content does not imply any agreement with or endorsement of the External Content or any association with the owner or operators of the External Content. You are responsible for viewing and abiding by the terms and conditions of use and the privacy statements of the External Content.
Screenshots
Verdict
The clearest difference is ads: My TEAMWork app at none against NYP Connect's shown. My TEAMWork app also leads on iOS requirement (15.6 vs 18.6). NYP Connect's advantage is update cadence (every 6 weeks vs every 5 months). On price, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
NYP Connect ships an update every 6 weeks, My TEAMWork app every 5 months. The most recent releases landed on November 6, 2026 and November 3, 2026 respectively.
| Parameter | NYP Connect | My TEAMWork app |
|---|---|---|
| Price | Free | Free |
| Rating | 4.1 (330 ratings) — better | — |
| Positive reviews | 29.5% of reviews | — |
| Number of ratings | 330 — better | — |
| Update frequency | Every 6 weeks — better | Every 5 months |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | — |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 18.6 | 15.6 — better |
| Further details — not scored | ||
| Size | 162 MB | 61 MB |
| Age rating | 17+ | 17+ |
| Developer | NewYork-Presbyterian Hospital | Memorial Sloan Kettering Cancer Center |
Bugs and requests
NYP Connect
Reported bugs
35 issues- App doesn't work every other day
- App unusable with latest alert
- Page frozen at 'more features!'
- App requires upgrade to OS 18, but iPad is iOS 17
- App requires iOS 18.1, older iPhones can't use
Show 30 moreShow fewer
- App crashes to home screen when Voiceover is enabled
- App won't open
- App keeps crashing and shutting down
- Latest update causes app to crash (white screen then closes)
- Crashes after last update
- Cannot save password
- Does not interface with Apple Pay
- Cannot send ECG results to doctor
- Virtual visit gives error message and logs out
- Technical support doesn't answer
- No filters for finding primary care physicians
- No way to find doctor in particular zip code
- Extra fees not clearly stated
- Multiple logins required for different functions
- Cannot view child's medical records
- Send message to doctor function doesn't work
- Buttons not aligned on touchscreen
- Virtual appointments don't load
- App does not rotate
- App freezes
- Confusing navigation
- Website not working for bill payment
- Cannot scroll down to register
- Last name field bug during intake
- Login errors: 'Password can't be empty'
- Requires customer support password reset assistance
- Server Error in '/' Application
- Bill pay does not work
- Buggy and broken after redesign
- Exit arrow on iPhone X doesn't respond
Requested features
22 requests- Add messaging as an option
- Request update on admitted patient
- Add 12 language options
- Simplify the app
- Add a feature to suggest doctors based on conditions
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- Allow sending ECG results as PDF
- Improve search filters for doctors
- Add Apple Pay integration
- Allow saving passwords
- Improve bill payment functionality
- Add ability to view child's medical records
- Fix 'send message to doctor' function
- Improve button alignment
- Add virtual chair loading for virtual appointments
- Allow app rotation
- Improve navigation clarity
- Add emergency room wait times
- Make it easier for pharmacy/patient to contact about RX issues
- Add more physicians from other hospitals
- Improve user interface for older iPhones
- Offer alternative for older OSX versions
- Improve accessibility for Voiceover users
My TEAMWork app
Not enough reviews yet to summarise bugs or requests.
In-app purchases
NYP Connect
No in-app purchases
My TEAMWork app
No in-app purchases
Questions
Is NYP Connect free?
Is My TEAMWork app free?
Do NYP Connect or My TEAMWork app have ads?
Which is updated more often, NYP Connect or My TEAMWork app?
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