NYP Connect vs MaimoCare
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
NYP Connect
Access medical care and services conveniently through a mobile app. Connect with healthcare experts for virtual urgent care, video visits, and manage your health records. Find doctors, schedule appointments, and stay informed about health news.
- Virtual urgent care
- Video visits with physicians
- Find a doctor by specialty/location
- Access medical records
- Schedule appointments
- Message your doctor
- Hospital navigation tools
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NYP Connect is a health app that brings medical care and services right to your fingertips. NYP Connect connects you with experts from Weill Cornell and Columbia, 7 days a week, for health needs such as virtual urgent care, video visits with physicians, medical chart and record information, and more all on your mobile or tablet device. APP FEATURES: Find a Doctor: Looking for a new health care provider? Find medical care based on specialty, location, health insurance, and even language. Connect to the NYP Patient Portal: Already a patient? Virtually manage your health care. Schedule doctor appointments, access your medical records, message your doctor, check test results, pay bills, and more. Virtual Urgent Care: For non-life-threatening illnesses or injuries, connect with one of our Emergency or Pediatric Emergency Medicine Physicians from Columbia or Weill Cornell Medicine through a live video chat 7 days a week between 8:00 AM and Midnight. Video Visits: Skip the trip to the doctor’s office and video chat with your doctor instead. Telehealth visits are a quick, convenient way to communicate with your healthcare team to address your medical needs. Health Matters: Stay up-to-date on the latest science and medical breakthroughs, care and wellness news taking place at NewYork-Presbyterian. Hospital Guides: Enhance your visit or stay at any NewYork-Presbyterian hospital. Access important phone numbers, transportation & patient guides, navigation tools to help you find your way around, and more.
MaimoCare
Easily find doctors, schedule appointments, and access your health records. Complete forms from home, notify the emergency department of your arrival, or connect with providers via virtual visits. Secure bill payment and multilingual support are also available.
- Find doctors by specialty and condition
- Schedule, reschedule, or cancel appointments
- Complete electronic forms before visits
- Notify emergency department of arrival
- Scheduled virtual visits
- 24/7 virtual urgent care
- Access health records and pay bills
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Find a doctor, schedule appointments, and access your health records seamlessly with MaimoCare, the patient-facing app from Maimonides Health. KEY FEATURES FIND A DOCTOR: Search Maimonides' provider directory by name, specialty, and conditions treated. SCHEDULE APPOINTMENTS: View real-time availability and schedule (or reschedule) appointments on-line. We're continually expanding the number of providers offering self-scheduling. Guest users (ages 16+) may schedule visits without registering for MaimoCare but cannot reschedule/cancel without registration. COMPLETE E-FORMS: Review and sign many of the forms that your doctor requires from the comfort of your home. Your E-Forms (electronic forms) are available up to 5 days before your scheduled appointment. Completing E-Forms before your visit can save you time at your appointment. E-Forms are available in 10 languages with the assistance of our multilingual support. EMERGENCY DEPARTMENT PRE-ARRIVAL: Our Bay Ridge and newly opened Children’s Emergency Departments are ready for you and now you can notify them of your intended arrival time and why you are visiting the emergency department. SCHEDULED VIRTUAL VISITS: Connect with a Maimonides provider via a scheduled virtual visit. Check with your provider to see if virtual visits are available. 24/7 VIRTUAL URGENT CARE: For immediate care needs, access virtual urgent care providers who treat a range of non-emergency issues. MULTILINGUAL TRANSLATION: With MaimoCare's multilingual support, you can now view the app in Arabic, Bengali, Chinese, Haitian Creole, Hebrew, Polish, Russian, Spanish, Urdu, and Uzbek. ACCESS YOUR HEALTH RECORDS: Link your MaimoCare account to your Follow My Health account for instant access to your healthcare information, including lab results and medical history. SECURE BILL PAYMENT: Access and securely pay your bills right from the app. ABOUT US: Maimonides Health is Brooklyn’s largest healthcare system, with 1,900 physicians serving over 350,000 patients each year through the system’s three hospitals and more than 80 community-based practices and outpatient centers. The system is anchored by Maimonides Medical Center, one of the nation’s largest independent teaching hospitals and home to centers of excellence in numerous specialties; Maimonides Midwood Community Hospital (formerly New York Community Hospital), a 130-bed adult medical-surgical hospital; and Maimonides Children’s Hospital, Brooklyn’s only children’s hospital and only pediatric trauma center. Maimonides’ clinical programs rank among the best in the country for patient outcomes, including its Heart and Vascular Institute, Neurosciences Institute, Bone and Joint Center, and Cancer Center. Maimonides is an affiliate of Northwell Health and a major clinical training site for SUNY Downstate College of Medicine.
Screenshots
Verdict
The clearest difference is rating: NYP Connect at 4.1 against MaimoCare's 3.6. NYP Connect also leads on update cadence (every 6 weeks vs every 6 months) and ratings volume (322 vs 35). MaimoCare's advantage is ads (none vs shown) and monetization model (free vs free with in-app purchases). On price, review sentiment, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
NYP Connect holds the better App Store score, 4.1 against 3.6. That said, the two scores are not equally well evidenced: NYP Connect has 322 ratings behind it against 35, so its average is the more settled of the two. Written reviews complicate that: 30% of NYP Connect's written reviews are positive against 33% of MaimoCare's, so the app with the better star average is not the one people write more warmly about.
NYP Connect ships an update every 6 weeks, MaimoCare every 6 months. Both last shipped on October 24, 2026.
| Parameter | NYP Connect | MaimoCare |
|---|---|---|
| Price | Free | Free |
| Rating | 4.1 (322 ratings) — better | 3.6 (35 ratings) |
| Positive reviews | 29.5% of reviews | 33.3% of reviews — better |
| Number of ratings | 322 — better | 35 |
| Update frequency | Every 6 weeks — better | Every 6 months |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 18.6 | 13.0 — better |
| Further details — not scored | ||
| Size | 162 MB | 18 MB |
| Age rating | 17+ | 17+ |
| Developer | NewYork-Presbyterian Hospital | Maimonides |
Customer experience
NYP Connect
MaimoCare
Bugs and requests
NYP Connect
Reported bugs
35 issues- App doesn't work every other day
- App unusable with latest alert
- Page frozen at 'more features!'
- App requires upgrade to OS 18, but iPad is iOS 17
- App requires iOS 18.1, older iPhones can't use
Show 30 moreShow fewer
- App crashes to home screen when Voiceover is enabled
- App won't open
- App keeps crashing and shutting down
- Latest update causes app to crash (white screen then closes)
- Crashes after last update
- Cannot save password
- Does not interface with Apple Pay
- Cannot send ECG results to doctor
- Virtual visit gives error message and logs out
- Technical support doesn't answer
- No filters for finding primary care physicians
- No way to find doctor in particular zip code
- Extra fees not clearly stated
- Multiple logins required for different functions
- Cannot view child's medical records
- Send message to doctor function doesn't work
- Buttons not aligned on touchscreen
- Virtual appointments don't load
- App does not rotate
- App freezes
- Confusing navigation
- Website not working for bill payment
- Cannot scroll down to register
- Last name field bug during intake
- Login errors: 'Password can't be empty'
- Requires customer support password reset assistance
- Server Error in '/' Application
- Bill pay does not work
- Buggy and broken after redesign
- Exit arrow on iPhone X doesn't respond
Requested features
22 requests- Add messaging as an option
- Request update on admitted patient
- Add 12 language options
- Simplify the app
- Add a feature to suggest doctors based on conditions
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- Allow sending ECG results as PDF
- Improve search filters for doctors
- Add Apple Pay integration
- Allow saving passwords
- Improve bill payment functionality
- Add ability to view child's medical records
- Fix 'send message to doctor' function
- Improve button alignment
- Add virtual chair loading for virtual appointments
- Allow app rotation
- Improve navigation clarity
- Add emergency room wait times
- Make it easier for pharmacy/patient to contact about RX issues
- Add more physicians from other hospitals
- Improve user interface for older iPhones
- Offer alternative for older OSX versions
- Improve accessibility for Voiceover users
MaimoCare
Not enough reviews yet to summarise bugs or requests.
In-app purchases
NYP Connect
No in-app purchases
MaimoCare
No in-app purchases
Questions
Is NYP Connect free?
Is MaimoCare free?
Which has better reviews, NYP Connect or MaimoCare?
Do NYP Connect or MaimoCare have ads?
Which is updated more often, NYP Connect or MaimoCare?
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