Comparison

NYP Connect vs Bleuler Care Link

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

NYP Connect

Access medical care and services conveniently through a mobile app. Connect with healthcare experts for virtual urgent care, video visits, and manage your health records. Find doctors, schedule appointments, and stay informed about health news.

Highlights
  • Virtual urgent care
  • Video visits with physicians
  • Find a doctor by specialty/location
  • Access medical records
  • Schedule appointments
  • Message your doctor
  • Hospital navigation tools
Features
Read full description

NYP Connect is a health app that brings medical care and services right to your fingertips. NYP Connect connects you with experts from Weill Cornell and Columbia, 7 days a week, for health needs such as virtual urgent care, video visits with physicians, medical chart and record information, and more all on your mobile or tablet device. APP FEATURES: Find a Doctor: Looking for a new health care provider? Find medical care based on specialty, location, health insurance, and even language. Connect to the NYP Patient Portal: Already a patient? Virtually manage your health care. Schedule doctor appointments, access your medical records, message your doctor, check test results, pay bills, and more. Virtual Urgent Care: For non-life-threatening illnesses or injuries, connect with one of our Emergency or Pediatric Emergency Medicine Physicians from Columbia or Weill Cornell Medicine through a live video chat 7 days a week between 8:00 AM and Midnight. Video Visits: Skip the trip to the doctor’s office and video chat with your doctor instead. Telehealth visits are a quick, convenient way to communicate with your healthcare team to address your medical needs. Health Matters: Stay up-to-date on the latest science and medical breakthroughs, care and wellness news taking place at NewYork-Presbyterian. Hospital Guides: Enhance your visit or stay at any NewYork-Presbyterian hospital. Access important phone numbers, transportation & patient guides, navigation tools to help you find your way around, and more.

About

Bleuler Care Link

Manage mental health appointments, communicate with providers, and attend secure video sessions. Fill out digital forms and receive timely reminders for a streamlined care experience. Your mental wellness journey is accessible from your smartphone.

Highlights
  • Appointment scheduling and management
  • Digital form submission
  • Secure messaging with providers
  • Telehealth video sessions
  • Appointment reminders
  • Web portal integration
Features
Read full description

Designed to provide seamless access to our mental health services, this app ensures you stay connected with your care, all from the convenience of your smartphone. Effortless Appointment Management Schedule, reschedule, or cancel appointments with just a few taps. Our intuitive interface makes managing your mental health appointments simple and stress-free. Prompt Appointment Reminders Never miss an appointment again! Receive timely reminders so you can stay on top of your mental health care schedule without the hassle. Fill Out and Submit Digital Forms Skip the paperwork and save time by filling out and submitting forms directly through the app. Whether it’s intake forms, progress updates, or consent forms, everything can be done digitally, ensuring a smoother experience. Message Your Providers Have a question or need to reach out to your clinician or psychiatrist? Use the secure messaging feature to communicate directly with your providers, ensuring you get the support you need, when you need it. Secure Telehealth Video Sessions Connect with your provider from anywhere through secure, high-quality video sessions. Our telehealth feature ensures you receive consistent, confidential care even when you can’t make it to the office. Safety and Security Your privacy is our priority. Bleuler Care Link is designed with advanced encryption and security protocols to protect your personal information and ensure your communications remain confidential. Seamless Integration with Our Web-Based Portal The app is fully integrated with our web-based client portal, ensuring that your data, appointments, and messages sync effortlessly between your devices. Whether you’re on your phone or at your computer, your mental wellness journey is always within reach. Empower Your Mental Wellness Bleuler Care Link is more than just an app; it’s a gateway to better mental health. Empower yourself by taking control of your mental wellness journey, with all the tools and support you need at your fingertips. Download Bleuler Care Link today and start your journey towards better mental health!

Screenshots

NYP Connect4 screens
Bleuler Care Link4 screens

Verdict

The call

The clearest difference is rating: Bleuler Care Link at 5.0 against NYP Connect's 4.1. Bleuler Care Link also leads on ads (none vs shown) and monetization model (free vs free with in-app purchases). NYP Connect's advantage is ratings volume (327 vs 1). On price, update cadence, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Bleuler Care Link holds the better App Store score, 5.0 against 4.1. That said, the two scores are not equally well evidenced: NYP Connect has 327 ratings behind it against 1, so its average is the more settled of the two.

UpkeepUpdate frequency

NYP Connect ships an update every 6 weeks, Bleuler Care Link monthly. The most recent releases landed on November 2, 2026 and October 30, 2026 respectively.

Scorecard5 real differences · 5 level
NYP Connect versus Bleuler Care Link: the parameters behind the verdict, then further details
ParameterNYP ConnectBleuler Care Link
PriceFreeFree
Rating4.1 (327 ratings)5.0 (1 ratings) — better
Positive reviews29.5% of reviews—
Number of ratings327 — better1
Update frequencyEvery 6 weeksMonthly — better
AdsYesNo — better
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS18.615.0 — better
Further details — not scored
Size162 MB218 MB
Age rating17+12+
DeveloperNewYork-Presbyterian HospitalBleuler Psychotherapy Center Inc.

Customer experience

NYP Connect

All ratings311 ratings
Positive75.6%
Neutral5.8%
Negative18.6%
Written reviews61 reviews
Positive29.5%
Neutral6.6%
Negative63.9%

Bleuler Care Link

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

NYP Connect

Reported bugs

35 issues
  • App doesn't work every other day
  • App unusable with latest alert
  • Page frozen at 'more features!'
  • App requires upgrade to OS 18, but iPad is iOS 17
  • App requires iOS 18.1, older iPhones can't use
Show 30 more
  • App crashes to home screen when Voiceover is enabled
  • App won't open
  • App keeps crashing and shutting down
  • Latest update causes app to crash (white screen then closes)
  • Crashes after last update
  • Cannot save password
  • Does not interface with Apple Pay
  • Cannot send ECG results to doctor
  • Virtual visit gives error message and logs out
  • Technical support doesn't answer
  • No filters for finding primary care physicians
  • No way to find doctor in particular zip code
  • Extra fees not clearly stated
  • Multiple logins required for different functions
  • Cannot view child's medical records
  • Send message to doctor function doesn't work
  • Buttons not aligned on touchscreen
  • Virtual appointments don't load
  • App does not rotate
  • App freezes
  • Confusing navigation
  • Website not working for bill payment
  • Cannot scroll down to register
  • Last name field bug during intake
  • Login errors: 'Password can't be empty'
  • Requires customer support password reset assistance
  • Server Error in '/' Application
  • Bill pay does not work
  • Buggy and broken after redesign
  • Exit arrow on iPhone X doesn't respond

Requested features

22 requests
  • Add messaging as an option
  • Request update on admitted patient
  • Add 12 language options
  • Simplify the app
  • Add a feature to suggest doctors based on conditions
Show 17 more
  • Allow sending ECG results as PDF
  • Improve search filters for doctors
  • Add Apple Pay integration
  • Allow saving passwords
  • Improve bill payment functionality
  • Add ability to view child's medical records
  • Fix 'send message to doctor' function
  • Improve button alignment
  • Add virtual chair loading for virtual appointments
  • Allow app rotation
  • Improve navigation clarity
  • Add emergency room wait times
  • Make it easier for pharmacy/patient to contact about RX issues
  • Add more physicians from other hospitals
  • Improve user interface for older iPhones
  • Offer alternative for older OSX versions
  • Improve accessibility for Voiceover users

Bleuler Care Link

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

NYP Connect

No in-app purchases

None

Bleuler Care Link

No in-app purchases

Questions

Is NYP Connect free?
NYP Connect is free to download, with no in-app purchases.
Is Bleuler Care Link free?
Bleuler Care Link is free to download, with no in-app purchases.
Which has better reviews, NYP Connect or Bleuler Care Link?
Bleuler Care Link is rated higher. NYP Connect averages 4.1 out of 5 from 327 ratings, while Bleuler Care Link averages 5.0 from 1 ratings.
Do NYP Connect or Bleuler Care Link have ads?
NYP Connect shows ads; Bleuler Care Link does not.
Which is updated more often, NYP Connect or Bleuler Care Link?
NYP Connect ships an update every 6 weeks, and Bleuler Care Link monthly. Most recently, NYP Connect was updated on November 2, 2026 and Bleuler Care Link on October 30, 2026.

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