Crown Service Request vs Fleet Insight
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Crown Service Request
Manage your forklift fleet's uptime with this app. Request service, rent equipment, and receive real-time status updates via push notifications. Easily locate your local dealer for support.
- Service request initiation
- Equipment rental
- Real-time push notifications
- Local dealer locator
- Fleet uptime management
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When it comes to your forklift fleet, it’s all about uptime. Whether you need responsive service or are just looking to rent the equipment you need, count on the Crown app to get the process started anytime, anywhere. Push notifications provide timely updates on the status of each service request. You can also find your local Crown dealer with ease. Crown Equipment Corporation is one of the world’s largest material handling companies, with a reputation for award-winning line of forklifts, automation and fleet management technologies supported through a global service and distribution network spanning more than 80 countries. http://www.crown.com.
Fleet Insight
This app provides Penske customers with real-time fleet management tools. Access unit details, documents, maintenance schedules, roadside assistance, and billing information on the go. It also helps locate essential services like fueling and EV charging.
- Real-time fleet visibility
- Maintenance schedule management
- Roadside assistance updates
- 24/7 billing and invoicing access
- Rental reservation management
- Vehicle location tracking
- Service location finder
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All Penske customers registered in Fleet Insight™ can download the Fleet Insight app. Fleet Insight is designed to make your job easier by providing real-time visibility into unit details and documents, roadside assistance, scheduled maintenance status, invoice approval and fuel prices – whenever you need to and wherever you are. Features: 1. Access to your entire fleet 2. Manage your maintenance schedule 3. Submit and view near real-time roadside updates 4. Access to billing and invoicing information 24/7 5. Manage rental reservations 6. Submit distance & hours on your leased units for accurate billing 7. View location of connected vehicles 8. Find rental, service, parking, EV charging and fueling locations (with prices) The same Fleet Insight login credentials from the Fleet Insight website work on the app for a seamless experience. To register for Fleet Insight, select “Request Access” via the app or visit www.fleetinsight.com.
Screenshots
Verdict
The clearest difference is ads: Fleet Insight at none against Crown Service Request's shown. Fleet Insight also leads on monetization model (free vs ad-supported). Crown Service Request's advantage is device support (3 vs 1) and iOS requirement (15.0 vs 18.0). On price, rating, review sentiment and ratings volume there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.6 for Crown Service Request against 4.6 for Fleet Insight. Both are backed by a comparable volume of ratings — 16 and 41 respectively. Written reviews are what separate them: 43% of Crown Service Request's written reviews are positive against 50% of Fleet Insight's.
Crown Service Request ships an update every 2 months, Fleet Insight every 6 weeks. The most recent releases landed on September 29, 2026 and September 23, 2026 respectively.
| Parameter | Crown Service Request | Fleet Insight |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (16 ratings) | 4.6 (41 ratings) — better |
| Positive reviews | 42.9% of reviews | 50.0% of reviews — better |
| Number of ratings | 16 | 41 — better |
| Update frequency | Every 2 months | Every 6 weeks — better |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 15.0 — better | 18.0 |
| Further details — not scored | ||
| Size | 10 MB | 188 MB |
| Age rating | 4+ | 17+ |
| Developer | Crown Equipment Corporation | Penske Truck Leasing Co. L.P |
Customer experience
Crown Service Request
Fleet Insight
In-app purchases
Crown Service Request
No in-app purchases
Fleet Insight
No in-app purchases
Questions
Is Crown Service Request free?
Is Fleet Insight free?
Which has better reviews, Crown Service Request or Fleet Insight?
Do Crown Service Request or Fleet Insight have ads?
Which is updated more often, Crown Service Request or Fleet Insight?
Other comparisons
