Comparison

Crown Service Request vs FormWorx

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Crown Service Request

Manage your forklift fleet's uptime with this app. Request service, rent equipment, and receive real-time status updates via push notifications. Easily locate your local dealer for support.

Highlights
  • Service request initiation
  • Equipment rental
  • Real-time push notifications
  • Local dealer locator
  • Fleet uptime management
Read full description

When it comes to your forklift fleet, it’s all about uptime. Whether you need responsive service or are just looking to rent the equipment you need, count on the Crown app to get the process started anytime, anywhere. Push notifications provide timely updates on the status of each service request. You can also find your local Crown dealer with ease. Crown Equipment Corporation is one of the world’s largest material handling companies, with a reputation for award-winning line of forklifts, automation and fleet management technologies supported through a global service and distribution network spanning more than 80 countries. http://www.crown.com.

About

FormWorx

Create and deploy custom mobile forms for offline data collection and workflow management. This secure system allows for easy information gathering on smartphones and tablets, with an intuitive online dashboard for task assignment and reporting.

Highlights
  • Customizable mobile forms
  • Offline data collection
  • Workflow system
  • Intuitive online dashboard
  • Drag-and-drop form design
  • Real-time task dispatch
  • Integration with hundreds of systems
Features
Read full description

FormWorx, the Enterprise version of our award-winning app, is a customizable mobile forms, offline data collection, and workflow system that is reliable and secure. Mobile data collection, workflow, notification and reporting have never been easier. What you get: --a mobile app to easily collect information directly on your smartphone or tablet, whether you are online or offline --an intuitive online dashboard for mobile assignments with drag n’ drop form design tools and display interface --the ability to integrate with hundreds of systems out of the box +BUILD YOUR OWN FORMS, USE ONE OF OUR PRE-BUILT TEMPLATES OR HIRE US TO BUILD YOUR FORMS +COLLECT INFORMATION ON-THE-GO +WORKS OFFLINE +EFFORTLESS DISPATCH Using our advanced dispatch and workflow, you can assign and dispatch tasks in real-time to your mobile staff. Get instant notifications in the office from those “on-the-go” via email using our really simple template system that takes advantage of your knowledge of Word and Excel. +INTEGRATE EVERYWHERE --integrate with your database systems --Integrates with hundreds of industry and cloud systems --Hot Sync system synchronizes to/from your databases --formats include CSV, Excel, JSON, PDF, REST, Text, Word, XML

Screenshots

Crown Service Request4 screens
FormWorx4 screens

Verdict

The call

The clearest difference is review sentiment: Crown Service Request at 43% against FormWorx's 0%. Crown Service Request also leads on rating (4.6 vs 1.8) and ratings volume (16 vs 5). FormWorx's advantage is ads (none vs shown) and monetization model (free vs ad-supported). On price, update cadence, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Crown Service Request holds the better App Store score, 4.6 against 1.8. Both are backed by a comparable volume of ratings — 16 and 5 respectively. Written reviews point the same way: 43% of Crown Service Request's written reviews are positive against 0% of FormWorx's.

UpkeepUpdate frequency

Crown Service Request ships an update every 2 months, FormWorx every 4 months. The most recent releases landed on June 1, 2026 and September 17, 2026 respectively.

Scorecard5 real differences · 5 level
Crown Service Request versus FormWorx: the parameters behind the verdict, then further details
ParameterCrown Service RequestFormWorx
PriceFreeFree
Rating4.6 (16 ratings) — better1.8 (5 ratings)
Positive reviews42.9% of reviews — better0.0% of reviews
Number of ratings16 — better5
Update frequencyEvery 2 months — betterEvery 4 months
AdsYesNo — better
In-app purchasesNoNo
MonetizationAd-supportedFree — better
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.0 — better16.1
Further details — not scored
Size10 MB37 MB
Age rating4+4+
DeveloperCrown Equipment CorporationForms On Fire, Inc.

Customer experience

Crown Service Request

All ratings15 ratings
Positive86.7%
Neutral6.7%
Negative6.7%
Written reviews7 reviews
Positive42.9%
Neutral28.6%
Negative28.6%

FormWorx

All ratings5 ratings
Positive20.0%
Neutral0.0%
Negative80.0%
Written reviews3 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

In-app purchases

None

Crown Service Request

No in-app purchases

None

FormWorx

No in-app purchases

Questions

Is Crown Service Request free?
Crown Service Request is free to download, with no in-app purchases.
Is FormWorx free?
FormWorx is free to download, with no in-app purchases.
Which has better reviews, Crown Service Request or FormWorx?
Crown Service Request is rated higher. Crown Service Request averages 4.6 out of 5 from 16 ratings, while FormWorx averages 1.8 from 5 ratings.
Do Crown Service Request or FormWorx have ads?
Crown Service Request shows ads; FormWorx does not.
Which is updated more often, Crown Service Request or FormWorx?
Crown Service Request ships an update every 2 months, and FormWorx every 4 months. Most recently, Crown Service Request was updated on June 1, 2026 and FormWorx on September 17, 2026.

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