Comparison

HK Express vs Smart Traveller (ST)

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

HK Express

Easily book flights and manage your travel plans with this redesigned mobile application. Discover deals, book to over 30 Asian destinations, and personalize your trip with extra services. Enjoy a seamless check-in process with e-boarding passes and self-service baggage drop at select airports.

Highlights
  • Discover flight deals and promotions
  • Book flights to over 30 Asian destinations
  • Personalize trips with extra services
  • Easy check-in with e-boarding pass
  • Self-service baggage drop
  • Travel tips and inspiration
Features
Read full description

The newly redesigned HK Express mobile app makes booking flights and managing your trips a breeze. Start your exciting journey in just a few simple steps: - Discover the latest flight deals and promotions - Book flights to over 30 destinations across Asia - Personalize your trip with Extra services like checked baggage, seat selection, meals, and more - Check-in with ease, get your e-boarding pass, and enjoy self-service baggage drop at selected airports. - Find travel tips to be inspired and enhance your journey. Download now!

About

Smart Traveller (ST)

Enhance your airport experience with a global rewards program. Earn rewards for using premium airport services like lounges, dining, and hotels. Travel smarter and unlock exclusive privileges worldwide.

Highlights
  • Global airport rewards program
  • Earn rewards on premium services
  • Access lounges, hotels, and dining
  • Exclusive travel privileges
  • Enhance airport experience
Features
Read full description

Smart Traveller, our Global Airport Rewards Programme, gives every traveller a reason to reward themselves effortlessly at every interaction when on the go. Dedicated to help immerse and reward each time you enjoy premium airport services of Plaza Premium Group. Smart Traveller opens up a world of privileges to make travelling with us even better. From a well-needed rest in our premium lounges, to satisfying a dessert craving before boarding in one of our restaurants, or a nap between flights in our hotels, whether it is for business or pleasure, or on departure, transit or arrival at the airport, we reward you for travelling smart. Become a Smart Traveller today. Download and register the Smart Traveller mobile app to navigate and enhance your airport experience. Be a Smart Traveller. Travel Smart, Travel Better. Commited to make your travel experience better, the brands by Plaza Premium Group is a staple of international premium airport service experiences globally. The Group strives to make the airport experience exceptional for all travellers, going beyond expectations whether at departure, in transit or through arrivals. The Group comprises four core airport services, Airport Lounge, Airport Transit Hotel, Airport Meet & Greet and Airport Dining. Unlock your travelling experience with Plaza Premium Group as a Smart Traveller. Begin your discovery at over 50 Plaza Premium Lounge and Plaza Premium First brands across the globe, as well Root98 in Hong Kong and Canada, plus Flight Club in Malaysia.

Screenshots

HK Express4 screens
Smart Traveller (ST)4 screens

Verdict

The call

The clearest difference is rating: HK Express at 4.4 against Smart Traveller (ST)'s 2.4. HK Express also leads on ratings volume (1.8K vs 12) and monetization model (free vs ad-supported). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

HK Express holds the better App Store score, 4.4 against 2.4. That said, the two scores are not equally well evidenced: HK Express has 1.8K ratings behind it against 12, so its average is the more settled of the two. Written reviews point the same way: 18% of HK Express's written reviews are positive against 10% of Smart Traveller (ST)'s.

UpkeepUpdate frequency

HK Express ships an update every 3 weeks, Smart Traveller (ST) fortnightly. The most recent releases landed on October 22, 2026 and October 15, 2026 respectively.

Scorecard4 real differences · 6 level
HK Express versus Smart Traveller (ST): the parameters behind the verdict, then further details
ParameterHK ExpressSmart Traveller (ST)
PriceFreeFree
Rating4.4 (1.8K ratings) — better2.4 (12 ratings)
Positive reviews17.6% of reviews — better9.5% of reviews
Number of ratings1.8K — better12
Update frequencyEvery 3 weeksFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterAd-supported
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.615.1 — better
Further details — not scored
Size221 MB86 MB
Age rating4+17+
DeveloperHK ExpressArrture Group Ltd

Customer experience

HK Express

All ratings1,804 ratings
Positive87.1%
Neutral4.1%
Negative8.8%
Written reviews176 reviews
Positive17.6%
Neutral9.7%
Negative72.7%

Smart Traveller (ST)

All ratings12 ratings
Positive33.3%
Neutral0.0%
Negative66.7%
Written reviews21 reviews
Positive9.5%
Neutral9.5%
Negative81.0%

Bugs and requests

HK Express

Reported bugs

5 issues
  • Blank screens during booking process
  • Inability to save booking history and details
  • Inconsistent currency and language support
  • Errors when attempting to check-in or manage bookings
  • Unreliable performance and frequent crashes

Requested features

5 requests
  • Integrate Cathay login option
  • Improve boarding pass integration with digital wallets
  • Implement better offline functionality
  • Enhance payment methods and options
  • Provide more transparent pricing and fee structure

Smart Traveller (ST)

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

HK Express

No in-app purchases

None

Smart Traveller (ST)

No in-app purchases

Questions

Is HK Express free?
HK Express is free to download, with no in-app purchases.
Is Smart Traveller (ST) free?
Smart Traveller (ST) is free to download, with no in-app purchases.
Which has better reviews, HK Express or Smart Traveller (ST)?
HK Express is rated higher. HK Express averages 4.4 out of 5 from 1.8K ratings, while Smart Traveller (ST) averages 2.4 from 12 ratings.
Do HK Express or Smart Traveller (ST) have ads?
Neither HK Express nor Smart Traveller (ST) shows ads.
Which is updated more often, HK Express or Smart Traveller (ST)?
HK Express ships an update every 3 weeks, and Smart Traveller (ST) fortnightly. Most recently, HK Express was updated on October 22, 2026 and Smart Traveller (ST) on October 15, 2026.

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