Comparison

SEB cares vs Service Capture

Price, ratings, monetisation and update history for both apps, side by side β€” with what reviewers say about each.

Head to head
About

SEB cares

Manage your electricity services with ease. View and pay bills, report issues, and track your consumption. Receive outage alerts and get support from a virtual assistant.

Highlights
  • View and pay electricity bills
  • Report customer service and technical issues
  • Track electricity consumption
  • Receive power outage alerts
  • Subscribe to e-Bill service
  • Virtual assistant support
  • Multilingual support
Features
Read full description

β€œSEB cares” is here to serve you better. Update or download the app today to use the app with a brand-new look! Easily perform your electricity-related transactions by: β€’ Viewing your bills and pay anytime through the app β€’ Reporting your customer service and technical issues using the β€˜Make a Report’ feature, and keeping track of the status β€’ Tracking your electricity consumption for 3, 6 and 12 months in a single screen β€’ Receiving real-time alerts on planned and unplanned power outages β€’ Subscribing to our e-Bill service to receive electronic bills on time β€’ Getting in touch with our virtual assistant CARINA β€’ Accessing in three (3) different languages – English (default), Bahasa Malaysia and Mandarin Best of all, the app is free! Get the app now and stay connected with Sarawak Energy wherever you go.

About

Service Capture

Features
Read full description

Service Capture is a job documentation and proof-of-work app for trades and service professionals, and the teams they work with. Organise every job as a project, capture and tag photos on site, and turn them into professional PDF reports to share with clients. Scattered photos, inconsistent records and manual paperwork cost time and create disputes. Service Capture brings your clients, projects, schedule, photos, tasks and reports together in one place, so every job has a clear, time-stamped record from first visit to handover. PROJECTS AT THE CENTRE Each job is a project, linked to its client and team. Photos, tasks, reports and meetings all live with the project, so everything about a job is one tap away. CAPTURE AS YOU WORK Take photos directly in the app and they're filed to the right project straight away. Tag them as you go, mark them up with annotations, add descriptions, and create before-and-after GIFs to show the difference your work made. FIND ANY PHOTO IN SECONDS Tag photos with labels like Before, After or Damage, or your own. Filter the gallery by one or more tags to see every match across every job, or find photos you haven't tagged yet. Tags work on GIFs, videos and PDFs too. WORKS WITHOUT SIGNAL No connection on site? Keep working. Photos, tags, projects, tasks and reports are saved on your device and sync automatically when you're back online. PROFESSIONAL REPORTS Build reports in sections, choose the photos for each, add captions and a cover page, then generate a polished PDF. Every generated version is kept, so you have a full history to share or refer back to. SCHEDULE AND TASKS Book meetings on the calendar, link them to clients and projects, and assign tasks to team members so everyone knows what's next. BUILT FOR TEAMS Invite your team and choose what each person can see and do, from owners and managers to site staff. Everyone works from the same up-to-date records and the same set of tags. YOUR WHOLE PORTFOLIO Browse every photo, GIF and PDF in the gallery, filtered by project, person, date, category or tag. Archive finished work to keep things tidy without losing anything. Core features: β€’ Projects linked to clients, team members and meetings β€’ In-app photo capture with annotations and descriptions β€’ Photo tagging, with gallery filters to find any shot fast β€’ Before-and-after GIFs β€’ Multi-section PDF reports with version history β€’ Calendar and meeting scheduling β€’ Task assignment for your team β€’ Team invites with role-based permissions β€’ Offline capture with automatic sync β€’ Gallery with filters, and archiving for completed work β€’ Share photos and reports with clients β€’ Designed for iPhone and iPad, with a web dashboard for the office Service Capture is designed for independent service providers, small businesses and growing teams who need reliable visual records of their work. Its focus is documentation, accountability and professionalism β€” helping you stay organised, prove completed work, and build trust with clients through clear visual evidence. Terms of Use: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

Screenshots

SEB cares4 screens
Service Capture4 screens

Verdict

The call

The clearest difference is in-app purchases: SEB cares at none against Service Capture's 8. Service Capture's advantage is update cadence (fortnightly vs every 3 months). On price, ads, device support and iOS requirement there is nothing between them.

Scored on Price Β· Rating Β· Positive reviews Β· Number of ratings Β· Update frequency Β· Ads Β· In-app purchases Β· Monetization Β· Best chart rank Β· Devices Β· Requires iOS

CostPrice Β· In-app purchases Β· Ads Β· Monetization

Both are free to download. Service Capture sells 8 in-app purchases, starting at $9.99 per month. SEB cares asks for nothing beyond the download.

UpkeepUpdate frequency

SEB cares ships an update every 3 months, Service Capture fortnightly. The most recent releases landed on October 11, 2026 and October 24, 2026 respectively.

Scorecard2 real differences Β· 6 level
SEB cares versus Service Capture: the parameters behind the verdict, then further details
ParameterSEB caresService Capture
PriceFreeFree
Positive reviews33.3% of reviewsβ€”
Update frequencyEvery 3 monthsFortnightly β€” better
AdsNoNo
In-app purchasesNo β€” betterYes
MonetizationFreeβ€”
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.0 β€” better15.1
Further details β€” not scored
Size105 MB93 MB
Age rating17+4+
DeveloperSarawak EnergyDAVID JAMES

In-app purchases

None

SEB cares

No in-app purchases

8 purchases

Service Capture

Subscriptions8
  • Solo Monthly$9.991 Month
  • Business Monthly$9.991 Month
  • Team Monthly$29.991 Month
Show 5 more
  • Business Monthly$49.991 Month
  • Solo Yearly$99.991 Year
  • Business Yearly$99.991 Year
  • Team Yearly$299.991 Year
  • Business Yearly$499.991 Year

Questions

Is SEB cares free?
SEB cares is free to download, with no in-app purchases.
Is Service Capture free?
Service Capture is free to download, with in-app purchases available.
Do SEB cares or Service Capture have ads?
Neither SEB cares nor Service Capture shows ads.
Which is updated more often, SEB cares or Service Capture?
SEB cares ships an update every 3 months, and Service Capture fortnightly. Most recently, SEB cares was updated on October 11, 2026 and Service Capture on October 24, 2026.

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