Comparison

ZoomCare vs Virtual Mason

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ZoomCare

Access convenient and high-quality healthcare services with online scheduling, same-day appointments, and nearby clinics. Manage your health records and communicate with your care team easily.

Highlights
  • Online appointment scheduling
  • Same-day clinic visits
  • Urgent, Primary, Emergency, and Specialty Care
  • Onsite labs and prescription pickups
  • Access to medical records and visit history
  • Evening and weekend hours
Features
Read full description

Keeping up with your health shouldn’t be a chore. ZoomCare makes it easy to get the care you need, when and where you want it. With online scheduling, evening and weekend hours, and nearby clinics, ZoomCare makes getting exceptional care easy. 1. SEARCH available appointments at neighborhood clinics across the Pacific Northwest. Experience Urgent, Primary, Emergency, and Speciality Care with wait times a fraction of what you'll find at other clinics. Best part? Same-day visits are likely! 2. SCHEDULE in a matter of seconds using our state-of-the-art scheduling system. Find the right provider at a location and time that's most convenient for you. We're committed to ensuring visits start on time, providing onsite labs, and making prescription pickups easy, so you can confidently take your next steps toward better health. 3. ACCESS your medical records and see your visit history, provider notes, and labs with easy-to-find links to our new patient portal, powered by Athenahealth. Have a question? This is the right place to talk to your care team. We're focused on a single goal: to deliver innovative, high-quality, and convenient healthcare. If you're looking for a better healthcare experience, ZoomCare is the answer.

About

Virtual Mason

Access healthcare services remotely through advanced technology. Connect with providers from home, specialty clinics, or hospitals for convenient care. Requires an invitation link or unique waiting room URL to access features.

Highlights
  • Remote healthcare access
  • Connect with providers
  • Home-based care
  • Clinic and hospital access
  • Advanced technology integration
Features
Read full description

Telehealth at Virginia Mason (Virtual Mason) uses advanced technology to bring care to patients wherever they need it — at home, during specialty care at your Virginia Mason clinic or with specialists at your closest hospital. Use of this app requires an individual invitation link, which you should have received through email, or access to a unique waiting room URL. Clicking on the invitation link or web site link and following the instructions will automatically launch this app and will allow access to its features.

Screenshots

ZoomCare3 screens
Virtual Mason4 screens

Verdict

The call

The clearest difference is rating: ZoomCare at 4.7 against Virtual Mason's 2.5. ZoomCare also leads on update cadence (monthly vs every 13 months) and ratings volume (6.2K vs 88). Virtual Mason's advantage is ads (none vs shown) and monetization model (free vs ad-supported). On price, in-app purchases, device support and iOS requirement there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

ZoomCare holds the better App Store score, 4.7 against 2.5. That said, the two scores are not equally well evidenced: ZoomCare has 6.2K ratings behind it against 88, so its average is the more settled of the two. Written reviews point the same way: 22% of ZoomCare's written reviews are positive against 5% of Virtual Mason's.

UpkeepUpdate frequency

ZoomCare ships an update monthly, Virtual Mason every 13 months. The most recent releases landed on September 23, 2026 and August 10, 2026 respectively.

Scorecard6 real differences · 4 level
ZoomCare versus Virtual Mason: the parameters behind the verdict, then further details
ParameterZoomCareVirtual Mason
PriceFreeFree
Rating4.7 (6.2K ratings) — better2.5 (88 ratings)
Positive reviews21.7% of reviews — better5.0% of reviews
Number of ratings6.2K — better88
Update frequencyMonthly — betterEvery 13 months
AdsYesNo — better
In-app purchasesNoNo
MonetizationAd-supportedFree — better
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.114.0 — better
Further details — not scored
Size17 MB49 MB
Age rating4+12+
DeveloperZoom Care, PCVirginia Mason Medical Center

Customer experience

ZoomCare

All ratings6,193 ratings
Positive94.1%
Neutral2.4%
Negative3.6%
Written reviews83 reviews
Positive21.7%
Neutral12.0%
Negative66.3%

Virtual Mason

All ratings88 ratings
Positive35.2%
Neutral11.4%
Negative53.4%
Written reviews20 reviews
Positive5.0%
Neutral5.0%
Negative90.0%

Bugs and requests

ZoomCare

Reported bugs

5 issues
  • App crashes frequently
  • Login issues and inability to stay logged in
  • Scheduling and appointment flow not working properly
  • Broken or missing features (e.g. chat, calendar, etc.)
  • Compatibility issues with newer iOS versions

Requested features

5 requests
  • Add ability to schedule appointments in advance
  • Improve app stability and reliability
  • Integrate with Apple Health
  • Add more customization options
  • Improve payment and billing features

Virtual Mason

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

ZoomCare

No in-app purchases

None

Virtual Mason

No in-app purchases

Questions

Is ZoomCare free?
ZoomCare is free to download, with no in-app purchases.
Is Virtual Mason free?
Virtual Mason is free to download, with no in-app purchases.
Which has better reviews, ZoomCare or Virtual Mason?
ZoomCare is rated higher. ZoomCare averages 4.7 out of 5 from 6.2K ratings, while Virtual Mason averages 2.5 from 88 ratings.
Do ZoomCare or Virtual Mason have ads?
ZoomCare shows ads; Virtual Mason does not.
Which is updated more often, ZoomCare or Virtual Mason?
ZoomCare ships an update monthly, and Virtual Mason every 13 months. Most recently, ZoomCare was updated on September 23, 2026 and Virtual Mason on August 10, 2026.

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