Freshsales vs HaystackCRM
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Freshsales
Manage your sales pipeline and customer relationships on the go with this cloud-based CRM. Access contact details, schedule appointments, make calls, send emails, and update deal stages directly from your mobile device. All changes sync automatically with the web application.
- Built-in phone and email
- Event tracking
- Contact scoring
- Sales automation
- Calendar management
- Offline access
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Freshsales is a cloud-based customer relationship management (CRM) solution. It comes with built-in phone and email, event tracking, contact scoring, automation, and integrations with a variety of apps. The Freshsales mobile app for iOS makes it easy for you to access your customer data and track your sales pipeline on your favorite Apple device, wherever you are. From the home page, get quick context into your tasks and appointments for the day. Use the in-app calendar to manage your appointments. Also, access Google Maps right from the app and even book an Uber to the location of your meeting. Plus you can add contacts, accounts, and deals, make phone calls, send emails, and change deal stages on the mobile app. All edits are automatically synced with your Freshsales web app, so your customer data is always up to date. You can also use this app offline. Users from Freshsales, Freshsales Classic, and Freshsales Suite on the web can use this mobile app.
HaystackCRM
Manage leads, prospects, and deals with this mobile-first CRM. Track sales pipelines, tasks, and customer interactions on the go. Facilitates communication and deal closing for growing businesses.
- Lead and deal management
- Sales pipeline tracking
- Task and appointment reminders
- Contact mapping for sales visits
- Quote generation and sending
- Voice-to-text notes
- Calendar integration
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HaystackCRM is a mobile-first CRM that manages your leads, Prospects, and deals. Stay current on your sales pipeline by checking notes, statuses, and prospective deals with Customers. Easily access vital information on the go. Quickly move through your to-do list by adding a Task or tagging a teammate. Map local Contacts to create efficient sales visits. Move your Customers through the sales process by providing a Quote directly from Haystack CRM. Voice dictate Notes to update statuses in real time. Input meetings and events and view your phone’s calendar in HaystackCRM. Follow up on your conversations with integrated email. With access anywhere, you can complete the work before you get back to the office. Find the information that matters the most to effectively grow your business. *Contact details and associated deals viewable on single screen *Call or email Contacts with one tap *Map nearby Contacts and Prospects *Email conversations stored in Contact listings *Tag Contacts to segment by type *Get reminder alerts for Tasks or appointments *Quotes sent to Customers by email, text, or shared via integrated apps *Access documents vital to your business *Search globally for Companies, Contacts, or Opportunities *Assign customers to other team members *Track your sales goals *Calendar view of appointments, tasks, and closing dates HaystackCRM is the perfect tool for the sales team of growing businesses to manage their customer relationships. Never miss an opportunity to connect with a Customer or Prospect by having the information at your fingertips. Sign up for an account and start adding your current Customer list right away. Import from your address book for an easy way to build your connections. Set up your email account to link to HaystackCRM with a couple of steps by editing your profile in Settings. HaystackCRM is a free app and works with the HaystackCRM web account so you and your team can access key Customer information anywhere, anytime. Save time by updating sales opportunities after meetings or from the field. Close the deal and up your totals. HaystackCRM makes it easy to be prepared and have the answers for your customers with an easy-to-use and intuitive CRM app.
Screenshots
Verdict
The clearest difference is review sentiment: HaystackCRM at 100% against Freshsales's 22%. HaystackCRM also leads on rating (5.0 vs 4.5) and monetization model (free vs freemium). Freshsales's advantage is update cadence (fortnightly vs every 3 months) and ratings volume (514 vs 8). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
HaystackCRM holds the better App Store score, 5.0 against 4.5. That said, the two scores are not equally well evidenced: Freshsales has 514 ratings behind it against 8, so its average is the more settled of the two. Written reviews point the same way: 22% of Freshsales's written reviews are positive against 100% of HaystackCRM's.
Freshsales ships an update fortnightly, HaystackCRM every 3 months. The most recent releases landed on September 26, 2026 and September 8, 2026 respectively.
| Parameter | Freshsales | HaystackCRM |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (514 ratings) | 5.0 (8 ratings) — better |
| Positive reviews | 21.8% of reviews | 100.0% of reviews — better |
| Number of ratings | 514 — better | 8 |
| Update frequency | Fortnightly — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium | Free — better |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 14.0 | 12.4 — better |
| Further details — not scored | ||
| Size | 85 MB | 19 MB |
| Age rating | 4+ | 4+ |
| Developer | FRESHWORKS TECHNOLOGIES PRIVATE LIMITED | HaystackCRM LLC |
Customer experience
Freshsales
HaystackCRM
Bugs and requests
Freshsales
Reported bugs
13 issues- App crashes on launch or during use
- White screen appears after login
- Unable to scroll through full contact/lead lists
- Email jumping and scrolling issues
- Landscape mode not functioning properly
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- Contact Activities section causes crashes
- Error 500 when using customized sales activities
- Keyboard accessibility issues in portrait mode
- Server errors preventing app functionality
- Notification settings not accessible
- Inability to delete emails from app
- Call quality issues with integrated calling
- Reporting data sync delays and inaccuracies
Requested features
12 requests- Business card reader functionality
- Push notifications for SMS messages
- Multiple phone numbers per contact
- Bulk delete/edit operations for tasks
- Email viewing and management within app
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- iPhone X and modern device optimization
- iPad landscape mode support
- Customizable alert tones
- Better Google Chrome compatibility
- Contact integration with phone's native contacts
- Geolocation tracking for contacts and deals
- Google Drive integration
HaystackCRM
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Freshsales
No in-app purchases
HaystackCRM
No in-app purchases








