Comparison

POINTR Easy Remote Support vs Onsight Flow

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

POINTR Easy Remote Support

This app facilitates real-time remote collaboration and support using video, audio, and augmented reality. It enables experts to guide field technicians, improving efficiency and reducing downtime through features like group calls and field notes.

Highlights
  • Augmented Reality annotations
  • Group-call up to 5 participants
  • Guaranteed image quality on low bandwidth
  • GDPR compliant
  • External camera support
  • Field notes and session recording
  • Whiteboard for brainstorming
Features
Read full description

Transform Your Remote Support with POINTR: Collaborate, Document & Report! Say goodbye to complicated and unreliable remote collaboration tools. Introducing POINTR from Delta Cygni Labs - the ultimate solution for industrial remote support. With POINTR, you can easily connect with technicians in the field and technical experts from anywhere, in real-time, using video and audio. Our cloud-based SaaS solution with augmented reality capabilities makes it possible to provide direct knowledge on-site and give guidance for improved processes, faster service and reduced downtime. Key Features: • Augmented Reality annotations for improved communication and visualization • Group-Call with up to 5 participants • Guaranteed image quality even with low bandwidth • Compliance with GDPR for data privacy and security • Use of external cameras for improved visual support • Field notes, image taking and session recording for better collaboration • Whiteboard for virtual brainstorming sessions Suitable for: • Remote Guidance • Remote Commissioning • Remote Maintenance • Remote Training • Remote Quality Assurance • Remote Services • Remote Sales Experience effortless remote collaboration with POINTR - your virtual support assistant for improved efficiency and reduced costs. Download now!

About

Onsight Flow

Read full description

As a part of the Onsight Augmented Reality Platform, Onsight Flow helps you transform your paper-based processes into digital work instructions for enterprise-grade wearables, smartphones, or tablets. Your teams can rely on step-by-step instructions or digital forms that include asset recognition, access to reference material, multi-decision tree steps, simplified data capture, and digital sign off procedures. With Flow, you can create, schedule, deploy, execute, and monitor work instructions securely across your workforce. Automatically send custom reports to separate groups including team members and customers. Use the built-in powerful reporting dashboards or pull the data into your own external visualization tools, and analyze live data to identify areas for improvement and monitor the status of jobs. Integrated with the Onsight Connect remote expert solution, you can immediately collaborate with colleagues, suppliers, or customers using live video, audio, telestration, text, and high-resolution image sharing

Screenshots

POINTR Easy Remote Support4 screens
Onsight Flow4 screens

Verdict

The call

POINTR Easy Remote Support and Onsight Flow are too close to call on the numbers: across 6 compared parameters — price, update cadence, ads and in-app purchases among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.

Scored on Price Ā· Rating Ā· Positive reviews Ā· Number of ratings Ā· Update frequency Ā· Ads Ā· In-app purchases Ā· Monetization Ā· Best chart rank Ā· Devices Ā· Requires iOS

CostPrice Ā· In-app purchases Ā· Ads Ā· Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

POINTR Easy Remote Support ships an update every 3 months, Onsight Flow every 4 months. The most recent releases landed on June 5, 2026 and September 12, 2026 respectively.

ScorecardNo meaningful differences
POINTR Easy Remote Support versus Onsight Flow: the parameters behind the verdict, then further details
ParameterPOINTR Easy Remote SupportOnsight Flow
PriceFreeFree
Positive reviews50.0% of reviews—
Update frequencyEvery 3 months — betterEvery 4 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS13.012.0 — better
Further details — not scored
Size211 MB77 MB
Age rating4+4+
DeveloperDelta Cygni LabsLibrestream Technologies Inc.

In-app purchases

None

POINTR Easy Remote Support

No in-app purchases

None

Onsight Flow

No in-app purchases

Questions

Is POINTR Easy Remote Support free?
POINTR Easy Remote Support is free to download, with no in-app purchases.
Is Onsight Flow free?
Onsight Flow is free to download, with no in-app purchases.
Do POINTR Easy Remote Support or Onsight Flow have ads?
Neither POINTR Easy Remote Support nor Onsight Flow shows ads.
Which is updated more often, POINTR Easy Remote Support or Onsight Flow?
POINTR Easy Remote Support ships an update every 3 months, and Onsight Flow every 4 months. Most recently, POINTR Easy Remote Support was updated on June 5, 2026 and Onsight Flow on September 12, 2026.

Other comparisons