POINTR Easy Remote Support vs Insight
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
POINTR Easy Remote Support
This app facilitates real-time remote collaboration and support using video, audio, and augmented reality. It enables experts to guide field technicians, improving efficiency and reducing downtime through features like group calls and field notes.
- Augmented Reality annotations
- Group-call up to 5 participants
- Guaranteed image quality on low bandwidth
- GDPR compliant
- External camera support
- Field notes and session recording
- Whiteboard for brainstorming
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Transform Your Remote Support with POINTR: Collaborate, Document & Report! Say goodbye to complicated and unreliable remote collaboration tools. Introducing POINTR from Delta Cygni Labs - the ultimate solution for industrial remote support. With POINTR, you can easily connect with technicians in the field and technical experts from anywhere, in real-time, using video and audio. Our cloud-based SaaS solution with augmented reality capabilities makes it possible to provide direct knowledge on-site and give guidance for improved processes, faster service and reduced downtime. Key Features: • Augmented Reality annotations for improved communication and visualization • Group-Call with up to 5 participants • Guaranteed image quality even with low bandwidth • Compliance with GDPR for data privacy and security • Use of external cameras for improved visual support • Field notes, image taking and session recording for better collaboration • Whiteboard for virtual brainstorming sessions Suitable for: • Remote Guidance • Remote Commissioning • Remote Maintenance • Remote Training • Remote Quality Assurance • Remote Services • Remote Sales Experience effortless remote collaboration with POINTR - your virtual support assistant for improved efficiency and reduced costs. Download now!
Insight
Access device data from the Insight Platform conveniently from your mobile device. This application allows for on-the-go access to critical information, streamlining your workflow and keeping you connected to your data wherever you are.
- Access device data
- Insight Platform integration
- On-the-go functionality
- Streamlined workflow
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The Insight Mobile app is your best way to access device data from the Insight Platform while on the go.
Screenshots
Verdict
POINTR Easy Remote Support and Insight are too close to call on the numbers: across 6 compared parameters — price, ads, in-app purchases and monetization model among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
| Parameter | POINTR Easy Remote Support | Insight |
|---|---|---|
| Price | Free | Free |
| Rating | — | 5.0 (1 ratings) — better |
| Positive reviews | 50.0% of reviews | — |
| Number of ratings | — | 1 — better |
| Update frequency | Every 3 months | — |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 13.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 211 MB | 14 MB |
| Age rating | 4+ | 4+ |
| Developer | Delta Cygni Labs | Service Insight LLC |
Customer experience
POINTR Easy Remote Support
Insight
In-app purchases
POINTR Easy Remote Support
No in-app purchases
Insight
No in-app purchases
Questions
Is POINTR Easy Remote Support free?
Is Insight free?
Do POINTR Easy Remote Support or Insight have ads?
Other comparisons
