HelpdeskAdvanced vs Notepad r.485
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
HelpdeskAdvanced
Access your IT service desk requests on the go. Manage pending requests, update statuses, and communicate with users or IT teams from your mobile device. Open new requests with attachments and track their progress.
- Access pending requests
- Filter and search requests
- Update request status
- Respond to users
- Open new requests with attachments
- Track request progress
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HelpdeskAdvanced Mobile: IT Service Management Description: Twenty years of growth and evolution, make HelpdeskAdvanced one of the best-known platforms for the service desk and IT Service Management in Europe It's like having a Service Desk in your pocket; HelpdeskAdvanced Mobile provides access to requests anytime, anywhere, ensuring that you always have an overview on the progress and quality of services. You must have HelpdeskAdvanced 10 in order to have the mobile version. Find out more at www.pat.eu/helpdeskadvanced The HelpdeskAdvanced Mobile capabilities depend on the profile: Features available for the internal user IT team. - See the list of pending requests - Filter requests based on status, date and other search parameters - Forward, change the status and close requests assigned - Respond to users Features available for the end-user. - See the list of their pending requests - Filter requests based on status, date and other search parameters - Open new requests from the Catalog Services with ability to upload images and documents from Photos - Answering to provide more information to help desk Languages: English, Italian, coming soon Spanish and French.
Notepad r.485
A straightforward note-taking application designed for users of Garmin activity trackers and smartwatches. It allows you to send notes directly to your device from the app.
- Simple note creation
- Send notes to Garmin devices
- Garmin Connect IQ integration
- Basic note-taking functionality
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Simple notes app. Users of a Garmin activity tracker/smartwatch can send notes to the Notepad app which is available on the Garmin Connect IQ Store: https://apps.garmin.com/en-US/apps/ddf1e0ff-b6f2-490a-b275-7c7ad1400c9f
Screenshots
Verdict
The clearest difference is price: HelpdeskAdvanced at Free against Notepad r.485's $1.99. Notepad r.485's advantage is rating (3.5 vs 1.0) and review sentiment (33% vs 0%). On ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
HelpdeskAdvanced is free to download; Notepad r.485 costs $1.99 up front. Neither carries in-app purchases, so what you see is what you pay.
Notepad r.485 holds the better App Store score, 3.5 against 1.0. Both are backed by a comparable volume of ratings — 1 and 4 respectively. Written reviews point the same way: 0% of HelpdeskAdvanced's written reviews are positive against 33% of Notepad r.485's.
HelpdeskAdvanced ships an update every 2 months, Notepad r.485 every 3 weeks. The most recent releases landed on October 5, 2026 and October 8, 2026 respectively.
| Parameter | HelpdeskAdvanced | Notepad r.485 |
|---|---|---|
| Price | Free — better | $1.99 |
| Rating | 1.0 (1 ratings) | 3.5 (4 ratings) — better |
| Positive reviews | 0.0% of reviews | 33.3% of reviews — better |
| Number of ratings | 1 | 4 — better |
| Update frequency | Every 2 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Paid |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.6 | 8.1 — better |
| Further details — not scored | ||
| Size | 39 MB | 19 MB |
| Age rating | 4+ | 4+ |
| Developer | PAT Srl | r.485 |
Customer experience
HelpdeskAdvanced
Notepad r.485
In-app purchases
HelpdeskAdvanced
No in-app purchases
Notepad r.485
No in-app purchases
Questions
Is HelpdeskAdvanced free?
Is Notepad r.485 free?
Which has better reviews, HelpdeskAdvanced or Notepad r.485?
Do HelpdeskAdvanced or Notepad r.485 have ads?
Which is updated more often, HelpdeskAdvanced or Notepad r.485?
Other comparisons
