Comparison

HelpdeskAdvanced vs Amico Edile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

HelpdeskAdvanced

Access your IT service desk requests on the go. Manage pending requests, update statuses, and communicate with users or IT teams from your mobile device. Open new requests with attachments and track their progress.

Highlights
  • Access pending requests
  • Filter and search requests
  • Update request status
  • Respond to users
  • Open new requests with attachments
  • Track request progress
Features
Read full description

HelpdeskAdvanced Mobile: IT Service Management Description: Twenty years of growth and evolution, make HelpdeskAdvanced one of the best-known platforms for the service desk and IT Service Management in Europe It's like having a Service Desk in your pocket; HelpdeskAdvanced Mobile provides access to requests anytime, anywhere, ensuring that you always have an overview on the progress and quality of services. You must have HelpdeskAdvanced 10 in order to have the mobile version. Find out more at www.pat.eu/helpdeskadvanced The HelpdeskAdvanced Mobile capabilities depend on the profile: Features available for the internal user IT team. - See the list of pending requests - Filter requests based on status, date and other search parameters - Forward, change the status and close requests assigned - Respond to users Features available for the end-user. - See the list of their pending requests - Filter requests based on status, date and other search parameters - Open new requests from the Catalog Services with ability to upload images and documents from Photos - Answering to provide more information to help desk Languages: English, Italian, coming soon Spanish and French.

About

Amico Edile

Features
Read full description

Amico Edile è l'app gratuita che semplifica i contatti tra privati, professionisti e aziende per qualsiasi tipo di intervento nel campo dell'edilizia. Hai bisogno di un idraulico o un elettricista? Vuoi ristrutturare casa e non sai da dove iniziare? Niente paura, con Amico Edile puoi inviare rapidamente la tua richiesta di preventivo a centinaia di esperti e scegliere il più vicino o il più conveniente! Sei un professionista o un'azienda? Registrati subito e aumenta il volume dei tuoi affari! AMICO EDILE PER CHI CERCA UN PROFESSIONISTA Inserisci l'argomento della ricerca (es. architetto, pavimentazioni, smaltimento rifiuti, ecc.); Seleziona le competenze specifiche che fanno al caso tuo; Indica la zona dell'intervento; Aggiungi dettagli sul tipo di lavoro che richiedi, carica eventuali immagini e lascia un tuo recapito; Attendi le risposte da parte dei professionisti e concorda telefonicamente o in chat i termini dell'intervento; Consulta in qualsiasi momento tutte le richieste di preventivo che hai inviato. AMICO EDILE PER PROFESSIONISTI E AZIENDE Registra il tuo account e personalizza il tuo profilo con immagini, descrizioni, recapiti e luogo; Seleziona le competenze che rientrano nel tuo lavoro (es. fabbro, massetti, cartongesso, ecc.); Ricevi richieste di preventivo da utenti privati ed altre aziende; Rispondi alle richieste ricevute telefonicamente o attraverso la chat; Trova nuovi collaboratori e aggiungili ai preferiti; Consulta in qualsiasi momento le richieste di preventivo e tutte le statistiche relative al tuo profilo.

Screenshots

HelpdeskAdvanced4 screens
Amico Edile4 screens

Verdict

The call

The clearest difference is update cadence: HelpdeskAdvanced at every 2 months against Amico Edile's every 46 months. On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

HelpdeskAdvanced ships an update every 2 months, Amico Edile every 46 months. The most recent releases landed on October 5, 2026 and October 10, 2026 respectively.

Scorecard1 real difference · 9 level
HelpdeskAdvanced versus Amico Edile: the parameters behind the verdict, then further details
ParameterHelpdeskAdvancedAmico Edile
PriceFreeFree
Rating1.0 (1 ratings) — better—
Positive reviews0.0% of reviews—
Number of ratings1 — better—
Update frequencyEvery 2 months — betterEvery 46 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.615.4 — better
Further details — not scored
Size39 MB6 MB
Age rating4+17+
DeveloperPAT SrlVeneta Massetti Group Srl

In-app purchases

None

HelpdeskAdvanced

No in-app purchases

None

Amico Edile

No in-app purchases

Questions

Is HelpdeskAdvanced free?
HelpdeskAdvanced is free to download, with no in-app purchases.
Is Amico Edile free?
Amico Edile is free to download, with no in-app purchases.
Do HelpdeskAdvanced or Amico Edile have ads?
Neither HelpdeskAdvanced nor Amico Edile shows ads.
Which is updated more often, HelpdeskAdvanced or Amico Edile?
HelpdeskAdvanced ships an update every 2 months, and Amico Edile every 46 months. Most recently, HelpdeskAdvanced was updated on October 5, 2026 and Amico Edile on October 10, 2026.

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