Comparison

Polymail vs Hiver in Gmail

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Polymail

This app acts as an email command center for professionals, offering features like real-time open tracking, scheduled sends, and message snoozing. It helps users manage their inbox efficiently for sales, fundraising, and deal-making.

Highlights
  • Real-time open tracking
  • Scheduled email sends
  • Snooze messages
  • Swipe actions for organization
  • Contact data and social context
  • Templates and reminders
  • Attachment and click tracking
Features
Read full description

The most important lever in your GTM stack is still your inbox. Polymail is the email command center trusted by founders, operators, and dealmakers for GTM execution, follow-up, and live engagement intel. - Track opens in real-time, per recipient - Schedule sends for perfect timing - Snooze messages to read later - Organize faster with swipe actions and tags - Surface rich contact data and social context - Save time with templates and reminders - Stay in flow across desktop, mobile, and web - Works with Gmail, Outlook, and more Whether you're raising a round, closing a pilot, or keeping your dealflow warm—Polymail gives you leverage where it matters most: the inbox. Join 10,000+ users who use Polymail to move faster, follow up smarter, and close more deals. - Unlimited email tracking - know exactly when and by whom your messages are read. - Snooze emails to be read later, when you need them. - Schedule emails to automatically be sent later - whenever you want. - Calendar integration makes it easy to schedule meetings over email. - Detailed contact profiles give you everything you need to know about who you're emailing. - One-tap unsubscribe removes unwanted spam in an instant. - Attachment and Click tracking - get notified when your recipients download your attachments or click on your links. - Activity Feed - see all your message tracking activity in a real time feed! - Quickly organize your inbox with customizable swipe actions. - Push notifications and background mail syncing keep your inbox always up to date. - Unified inbox and search across all your accounts. "Polymail is the first mail app I genuinely love" - Matthew Hussey, Editor-in-Chief of The Next Web

About

Hiver in Gmail

Manage shared email inboxes like support@ and orders@ directly from your mobile device. Assign tasks, track email statuses, and collaborate with your team using notes and mentions to deliver exceptional customer service on the go.

Highlights
  • Shared Inboxes management
  • Email assignments and delegation
  • Email status tracking (open/pending/closed)
  • Team collaboration with notes and @mentions
  • Collision alerts to prevent duplication
  • Push and in-app notifications
Features
Read full description

The feature-packed, yet simple and intuitive Hiver mobile app lets customer service teams easily manage shared email accounts like support@, orders@, and services@ seamlessly and on the go. Over 10,000 teams of all shapes and sizes globally from Flexport to Harvard University, Vacasa, and Epic Games rely on Hiver in Gmail to deliver exceptional support that wins and retains customers for life. The Hiver in Gmail mobile app brings powerful features to your inbox: * Shared Inboxes: Manage shared inboxes like support@, services@ * Email Assignments: Turn emails into actionable tasks and delegate them to your team members * Email Statuses: Stay on top of every conversation by managing emails’ statuses as open/pending/closed * Email Notes: Put an end to long and confusing email threads and collaborate with your team using notes and @mentions * Permalinks: Create permalinks to share conversations across channels * Reply on Conversations: Send personalized responses to customers using your email address or other aliases * Notification Center: Keep track of all your tasks in one place, mark notifications read/unread * Collison Alert: Help teams avoid mistakes like email duplication with real-time collision alerts. * Push and In-app Notifications: Get real-time alerts for email assignments, @mentions, CSAT, SLA violations, and new conversations in your shared mailboxes If you have any questions, please contact us at support@hiverhq.com

Screenshots

Polymail4 screens
Hiver in Gmail4 screens

Verdict

The call

The clearest difference is review sentiment: Polymail at 63% against Hiver in Gmail's 19%. Polymail also leads on update cadence (fortnightly vs every 5 weeks). Hiver in Gmail's advantage is rating (4.5 vs 3.9) and monetization model (free vs free with in-app purchases). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Hiver in Gmail holds the better App Store score, 4.5 against 3.9. Both are backed by a comparable volume of ratings — 86 and 44 respectively. Written reviews complicate that: 63% of Polymail's written reviews are positive against 19% of Hiver in Gmail's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Polymail ships an update fortnightly, Hiver in Gmail every 5 weeks. The most recent releases landed on October 24, 2026 and October 26, 2026 respectively.

Scorecard5 real differences · 5 level
Polymail versus Hiver in Gmail: the parameters behind the verdict, then further details
ParameterPolymailHiver in Gmail
PriceFreeFree
Rating3.9 (86 ratings)4.5 (44 ratings) — better
Positive reviews62.9% of reviews — better18.8% of reviews
Number of ratings86 — better44
Update frequencyFortnightly — betterEvery 5 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPadiPhone, iPod
Requires iOS16.013.0 — better
Further details — not scored
Size40 MB38 MB
Age rating4+4+
DeveloperPolymail, Inc.Grexit Inc.

Customer experience

Polymail

All ratings86 ratings
Positive70.9%
Neutral2.3%
Negative26.7%
Written reviews859 reviews
Positive62.9%
Neutral10.4%
Negative26.8%

Hiver in Gmail

All ratings43 ratings
Positive86.0%
Neutral4.7%
Negative9.3%
Written reviews16 reviews
Positive18.8%
Neutral18.8%
Negative62.5%

Bugs and requests

Polymail

Reported bugs

4 issues
  • Frequent app crashes and freezes
  • Unread email count not syncing properly
  • Deleted emails reappearing in inbox
  • Issues with email attachments and formatting

Requested features

4 requests
  • Customizable email templates
  • Advanced email organization tools (e.g. flags, categories)
  • Support for more email providers (IMAP, Exchange, etc.)
  • Improved mobile app stability and performance

Hiver in Gmail

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Polymail

No in-app purchases

None

Hiver in Gmail

No in-app purchases

Questions

Is Polymail free?
Polymail is free to download, with no in-app purchases.
Is Hiver in Gmail free?
Hiver in Gmail is free to download, with no in-app purchases.
Which has better reviews, Polymail or Hiver in Gmail?
Hiver in Gmail is rated higher. Polymail averages 3.9 out of 5 from 86 ratings, while Hiver in Gmail averages 4.5 from 44 ratings.
Do Polymail or Hiver in Gmail have ads?
Neither Polymail nor Hiver in Gmail shows ads.
Which is updated more often, Polymail or Hiver in Gmail?
Polymail ships an update fortnightly, and Hiver in Gmail every 5 weeks. Most recently, Polymail was updated on October 24, 2026 and Hiver in Gmail on October 26, 2026.

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