Crisp vs Crisp Teams
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Crisp
Manage customer conversations from multiple channels in a unified inbox. This app provides a powerful shared inbox experience optimized for mobile, allowing businesses to offer excellent customer service on the go. It integrates various communication tools and includes features like CRM and chatbots.
- Multi-channel customer inbox
- Team inbox management
- Mobile-optimized experience
- CRM integration
- Chatbots
- Help articles and shortcuts
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Crisp Team inbox is a powerful multi channel helpdesk that fits in your pocket. Join more than 300 000 businesses around the world. It’s the only shared inbox mobile app that integrates as many features right in your pocket. A shared inbox tailor-made for mobile experiences Willing to offer the best customer service experience whether you’re in front of a computer or on the move with your mobile phone? The Crisp team inbox has been designed to offer everything you need at your fingertips. Manage your team inbox from your mobile phone Used to have a shared inbox software on your computer? You can now have the same experience through our inbox made for teams. Everything has been included so you can manage your team inbox from your mobile phone. help articles, shortcuts, private notes and even audio or video calls have been integrated into Crisp Mobile Helpdesk. Crisp is an all-in-one shared inbox software Don’t get it wrong, Crisp still offers a free business chat app for B2B and B2C companies but not only. Using Crisp, you can centralize messages coming from WhatsApp, Emails, Line, Telegram, Phone Calls, Instagram, Facebook Messenger and much more. From your Crisp shared inbox, you can benefit from powerful features: CRM, Chatbots or even marketing automation. Everything in one app. —--
Crisp Teams
This app helps restaurant employees manage their work schedules, track performance, and coordinate shifts with colleagues. It allows users to view upcoming shifts, submit unavailability, trade shifts, and pick up open shifts.
- View work schedules
- Track performance statistics
- Submit unavailability
- Trade shifts with coworkers
- Pick up open shifts
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Introducing Crisp Teams, the ultimate scheduling app designed exclusively for employees of restaurants using the Crisp All-In-One Restaurant Management Platform. Stay organized and in control of your work life with Crisp Teams, the essential companion for restaurant professionals. With Crisp Teams, you can easily access and view your work schedule, keeping you informed about your upcoming shifts and any changes made by your manager. Stay on top of your performance with detailed statistics and insights, allowing you to track your hours, shifts worked, and other important metrics. Managing your availability is a breeze with Crisp Teams. Submit your unavailability directly through the app, ensuring that your schedule aligns with your personal commitments. Need to switch a shift with a coworker? Crisp Teams enables seamless shift trading, making it simple and efficient to coordinate with your colleagues. Never miss an opportunity to earn extra income by picking up open shifts. Crisp Teams allows you to browse and request available shifts, empowering you to take control of your schedule and maximize your earning potential. Download Crisp Teams today and experience the convenience and flexibility of a powerful scheduling app tailored specifically for Crisp users. Take charge of your restaurant work life with Crisp Teams and enjoy a hassle-free scheduling experience like never before.
Screenshots
Verdict
The clearest difference is review sentiment: Crisp at 71% against Crisp Teams's 0%. Crisp also leads on rating (4.4 vs 2.6) and ratings volume (520 vs 11). Crisp Teams's advantage is update cadence (fortnightly vs every 2 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Crisp holds the better App Store score, 4.4 against 2.6. That said, the two scores are not equally well evidenced: Crisp has 520 ratings behind it against 11, so its average is the more settled of the two. Written reviews point the same way: 71% of Crisp's written reviews are positive against 0% of Crisp Teams's.
Crisp ships an update every 2 months, Crisp Teams fortnightly. The most recent releases landed on September 15, 2026 and September 14, 2026 respectively.
| Parameter | Crisp | Crisp Teams |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (520 ratings) — better | 2.6 (11 ratings) |
| Positive reviews | 70.9% of reviews — better | 0.0% of reviews |
| Number of ratings | 520 — better | 11 |
| Update frequency | Every 2 months | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.6 | 15.0 — better |
| Further details — not scored | ||
| Size | 87 MB | 16 MB |
| Age rating | 4+ | 4+ |
| Developer | Crisp IM SARL | Baskt Inc |
Customer experience
Crisp
Crisp Teams
Bugs and requests
Crisp
Reported bugs
5 issues- Login screen freezes
- Incompatible with newer iOS versions
- Notification sound not working
- Conversation filtering issues
- Inability to edit user profiles
Requested features
6 requests- Dark mode option
- Bulk message management
- Improved mobile UI/UX
- Advanced analytics and reporting
- Customizable notification settings
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- Multilingual support
Crisp Teams
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Crisp
No in-app purchases
Crisp Teams
No in-app purchases





