Comparison

Crisp vs Crisp Teams

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Crisp

Manage customer conversations from multiple channels in a unified inbox. This app provides a powerful shared inbox experience optimized for mobile, allowing businesses to offer excellent customer service on the go. It integrates various communication tools and includes features like CRM and chatbots.

Highlights
  • Multi-channel customer inbox
  • Team inbox management
  • Mobile-optimized experience
  • CRM integration
  • Chatbots
  • Help articles and shortcuts
Features
Read full description

Crisp Team inbox is a powerful multi channel helpdesk that fits in your pocket. Join more than 300 000 businesses around the world. It’s the only shared inbox mobile app that integrates as many features right in your pocket. A shared inbox tailor-made for mobile experiences Willing to offer the best customer service experience whether you’re in front of a computer or on the move with your mobile phone? The Crisp team inbox has been designed to offer everything you need at your fingertips. Manage your team inbox from your mobile phone Used to have a shared inbox software on your computer? You can now have the same experience through our inbox made for teams. Everything has been included so you can manage your team inbox from your mobile phone. help articles, shortcuts, private notes and even audio or video calls have been integrated into Crisp Mobile Helpdesk. Crisp is an all-in-one shared inbox software Don’t get it wrong, Crisp still offers a free business chat app for B2B and B2C companies but not only. Using Crisp, you can centralize messages coming from WhatsApp, Emails, Line, Telegram, Phone Calls, Instagram, Facebook Messenger and much more. From your Crisp shared inbox, you can benefit from powerful features: CRM, Chatbots or even marketing automation. Everything in one app. —--

About

Crisp Teams

This app helps restaurant employees manage their work schedules, track performance, and coordinate shifts with colleagues. It allows users to view upcoming shifts, submit unavailability, trade shifts, and pick up open shifts.

Highlights
  • View work schedules
  • Track performance statistics
  • Submit unavailability
  • Trade shifts with coworkers
  • Pick up open shifts
Read full description

Introducing Crisp Teams, the ultimate scheduling app designed exclusively for employees of restaurants using the Crisp All-In-One Restaurant Management Platform. Stay organized and in control of your work life with Crisp Teams, the essential companion for restaurant professionals. With Crisp Teams, you can easily access and view your work schedule, keeping you informed about your upcoming shifts and any changes made by your manager. Stay on top of your performance with detailed statistics and insights, allowing you to track your hours, shifts worked, and other important metrics. Managing your availability is a breeze with Crisp Teams. Submit your unavailability directly through the app, ensuring that your schedule aligns with your personal commitments. Need to switch a shift with a coworker? Crisp Teams enables seamless shift trading, making it simple and efficient to coordinate with your colleagues. Never miss an opportunity to earn extra income by picking up open shifts. Crisp Teams allows you to browse and request available shifts, empowering you to take control of your schedule and maximize your earning potential. Download Crisp Teams today and experience the convenience and flexibility of a powerful scheduling app tailored specifically for Crisp users. Take charge of your restaurant work life with Crisp Teams and enjoy a hassle-free scheduling experience like never before.

Screenshots

Crisp4 screens
Crisp Teams3 screens

Verdict

The call

The clearest difference is review sentiment: Crisp at 71% against Crisp Teams's 0%. Crisp also leads on rating (4.4 vs 2.6) and ratings volume (520 vs 11). Crisp Teams's advantage is update cadence (fortnightly vs every 2 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Crisp holds the better App Store score, 4.4 against 2.6. That said, the two scores are not equally well evidenced: Crisp has 520 ratings behind it against 11, so its average is the more settled of the two. Written reviews point the same way: 71% of Crisp's written reviews are positive against 0% of Crisp Teams's.

UpkeepUpdate frequency

Crisp ships an update every 2 months, Crisp Teams fortnightly. The most recent releases landed on September 15, 2026 and September 14, 2026 respectively.

Scorecard4 real differences · 6 level
Crisp versus Crisp Teams: the parameters behind the verdict, then further details
ParameterCrispCrisp Teams
PriceFreeFree
Rating4.4 (520 ratings) — better2.6 (11 ratings)
Positive reviews70.9% of reviews — better0.0% of reviews
Number of ratings520 — better11
Update frequencyEvery 2 monthsFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.615.0 — better
Further details — not scored
Size87 MB16 MB
Age rating4+4+
DeveloperCrisp IM SARLBaskt Inc

Customer experience

Crisp

All ratings520 ratings
Positive85.4%
Neutral4.2%
Negative10.4%
Written reviews189 reviews
Positive70.9%
Neutral6.9%
Negative22.2%

Crisp Teams

All ratings11 ratings
Positive36.4%
Neutral9.1%
Negative54.5%
Written reviews3 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Bugs and requests

Crisp

Reported bugs

5 issues
  • Login screen freezes
  • Incompatible with newer iOS versions
  • Notification sound not working
  • Conversation filtering issues
  • Inability to edit user profiles

Requested features

6 requests
  • Dark mode option
  • Bulk message management
  • Improved mobile UI/UX
  • Advanced analytics and reporting
  • Customizable notification settings
Show 1 more
  • Multilingual support

Crisp Teams

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Crisp

No in-app purchases

None

Crisp Teams

No in-app purchases

Questions

Is Crisp free?
Crisp is free to download, with no in-app purchases.
Is Crisp Teams free?
Crisp Teams is free to download, with no in-app purchases.
Which has better reviews, Crisp or Crisp Teams?
Crisp is rated higher. Crisp averages 4.4 out of 5 from 520 ratings, while Crisp Teams averages 2.6 from 11 ratings.
Do Crisp or Crisp Teams have ads?
Neither Crisp nor Crisp Teams shows ads.
Which is updated more often, Crisp or Crisp Teams?
Crisp ships an update every 2 months, and Crisp Teams fortnightly. Most recently, Crisp was updated on September 15, 2026 and Crisp Teams on September 14, 2026.

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