Hik vs Epson Smart Panel
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Hik
Access live video streams from your security cameras and DVRs remotely. Review recorded footage and receive instant alerts for motion detection events. Connect to your devices globally with ease.
- Real-time monitoring
- Video playback
- Motion detection alarm notification
- Remote camera access
- Device management
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The Hik-connect app is designed to work with Hikvision series DVRs, NVRs and IP cameras which support Cloud P2P function. It allows you to live view your cameras remotely. All you need to do is creating an account and adding device into the account, then you can enjoy the real-time video from cameras on a global scale. It also allows you to play back recorded video to search every milestone of your life. When motion detection alarm of your device triggered, you can get an instant message notification from Hik-connect app. Key Features: 1. Real-time monitoring 2. Video playback 3. Motion detection alarm notification
Epson Smart Panel
This app acts as a mobile command center for compatible Epson wireless printers and scanners. It allows for easy setup, monitoring, and operation of your Epson devices directly from your smartphone or tablet. Enjoy a customized and intuitive user experience with innovative action tiles and auto-configuration.
- Easy Wi-Fi setup for Epson products
- Innovative action tiles for quick use
- Auto-configuration and customization
- Centralized support and supply ordering
- Unified interface for printers and scanners
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Visit the website below to find products which are supported by this app. When using a printer or scanner that’s not listed on the website, please use instead Epson iPrint for printers or Document Scan for scanners. Epson Smart Panel will not be able to find or connect to your product unless it’s on the website’s list of supported products. https://support.epson.net/appinfo/smartpanel/guide/en/ High performance, easy-to-use mobile command center for your Epson wireless printer or scanner1. Easily set up, monitor and operate your Epson product from the convenience of your mobile device with this powerful new tool. - Easily set up your Epson product on your Wi-Fi - Innovative action tiles make your Epson Product simple and quick to use - Fits like a glove -- auto configuration and customization tailors the experience - Receive the support you need - register, get supplies, or find help all in one convenient place - One interface for your Epson Printers and Scanners -- auto configuration tailors the app's functions to your device. 1. Requires Epson Smart Panel app download and a compatible smart device. Data usage fees may apply. For more information please visit www.epson.com for support.
Screenshots
Verdict
The clearest difference is update cadence: Hik at every 8 days against Epson Smart Panel's every 6 weeks. Epson Smart Panel's advantage is review sentiment (43% vs 25%). On price, rating, ratings volume and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.7 for Hik against 4.7 for Epson Smart Panel. Both are backed by a comparable volume of ratings — 172K and 406K respectively. Written reviews are what separate them: 25% of Hik's written reviews are positive against 43% of Epson Smart Panel's.
Hik ships an update every 8 days, Epson Smart Panel every 6 weeks. Both last shipped on November 5, 2026.
| Parameter | Hik | Epson Smart Panel |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (172K ratings) | 4.7 (406K ratings) — better |
| Positive reviews | 24.8% of reviews | 43.0% of reviews — better |
| Number of ratings | 172K | 406K — better |
| Update frequency | Every 8 days — better | Every 6 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #74 | #25 — better |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 16.0 | 16.0 |
| Further details — not scored | ||
| Size | 599 MB | 166 MB |
| Age rating | 4+ | 4+ |
| Developer | Hangzhou Hikvision Digital Technology Co., Ltd. | Seiko Epson Corporation |
Customer experience
Hik
Epson Smart Panel
User reviews
Hik
From 172K App Store ratingsWhat we love
- 🚀 Fast and responsive
- 🔒 Secure and reliable
- 👍 User-friendly interface
- 🤖 Excellent camera quality
- 💡 Useful notification features
Room to improve
- 🐛 Frequent app crashes
- 🔍 Difficult to navigate and find cameras
- 🕰️ Slow playback and video loading
- 🔌 Unstable network connectivity
- 🤯 Confusing and unintuitive updates
Epson Smart Panel
From 406K App Store ratingsWhat we love
- 👍 Easy to use
- 🚀 Quick setup
- 💡 Convenient wireless printing
- 👍 User-friendly interface
- 🚀 Fast printing
Room to improve
- 🐛 Connectivity issues
- 🐛 Unreliable app performance
- 🐛 Printer not detected by app
- 🐛 Printing issues
- 🐛 Complicated setup
Bugs and requests
Hik
Reported bugs
5 issues- Cameras randomly show as offline
- Playback function often fails to load
- Notifications disappear from the app
- App fails to open after recent updates
- Camera settings reset after app updates
Requested features
5 requests- Add support for portrait mode on tablets
- Improve playback controls with fast forward/rewind
- Allow custom naming and organization of cameras
- Provide better notification customization options
- Integrate with smart home automation platforms
Epson Smart Panel
Reported bugs
5 issues- App unable to connect to printer
- Printing quality issues
- Inconsistent app behavior
- Printer not detected by app
- Compatibility problems with iOS
Requested features
5 requests- Option to print actual size/100%
- Ability to choose specific pages to print
- Improved integration with other apps/devices
- More customization options for printing
- Better documentation and support
In-app purchases
Hik
No in-app purchases
Epson Smart Panel
No in-app purchases









