Talkroute vs UniTel Voice Office
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Talkroute
This app allows users to manage business calls and messages from anywhere using their existing phone service. It enables professional communication by masking personal numbers and offers features like call history, voicemail management, and text messaging. Stay connected and organized on the go.
- Make outbound calls with business number
- Manage call history
- Check and manage voicemail
- Send and receive text messages
- Switch between phone numbers
- Push notifications for messages
Read full descriptionHide full description
Talkroute customers can now run their businesses anywhere by making and receiving calls with the new Talkroute iPhone app: * Make Outbound Calls using your Talkroute phone number (requires working phone service on your iPhone) * Use your Talkroute call history to manage & return business calls Check voicemail messages & manage voicemail boxes * Send & receive text messages * Switch between your different Talkroute phone numbers at anytime * Set up push notifications for voicemail & text messages Now you can look and sound professional anywhere, while keeping your cell phone number private, with the Talkroute iPhone app. Note: The Talkroute app works by calling an access number through your iPhone's regular dialer. This requires that you have voice and data access with your service provider for the app to work.
UniTel Voice Office
Manage business communications from your smartphone. Make audio/video calls, send instant messages, and check team availability. Requires a UniTel Voice Office plan subscription.
- Audio and video calls
- Instant messaging
- Team availability status
- Remote business management
- Employee extension sync
Read full descriptionHide full description
Run your business from anywhere with Unitel Voice, small business phone system app designed for entrepreneurs, startups, and remote teams. Get a local or toll-free business number on your mobile device and access all the features of a professional business phone system — simple, affordable, and backed by free, personal, USA-based support. Note: Available only on the office plan. Features: * Separate personal calls from business calls * Answer calls on your business line * Make calls showing your business number * Call fellow employees on their extension * Transfer callers to fellow employees * Check business voicemail messages * View contacts, call logs & history * Send & receive fax messages * Use 3-way conference calling * Sync w/ Desktop Softphone * Sync Desk Phones * Presence Indicator * Team Messaging * Manage your phone system’s features FAQs: 1. What is Unitel Voice? Unitel Voice is the business builder’s phone system — a complete virtual phone system you can manage from your computer or smartphone without any IT help. You get a local or toll-free business number, call routing, voicemail, and extensions so you can handle business calls like a pro. Whether you’re working from your home office, a coworking space, or your car, Unitel Voice keeps you connected and sounding professional. It’s easy to set up, simple to use, and backed by real U.S.-based support whenever you need help. No contracts, no commitments — just the tools you need to grow your business from anywhere. 2. How is Unitel Voice different than other business phone system apps? Unitel Voice isn’t built for big corporations with IT departments and endless budgets. It’s built for business builders — entrepreneurs who need something they can set up themselves, use from anywhere, and rely on to sound professional. There’s no complicated setup. No hardware to install. No contracts to lock you in. Just a local or toll-free number, easy call routing, and all the features you need to run your business on your terms. And if you ever need help? You get live, one-on-one support from a real person based right here in the U.S. That’s what sets Unitel Voice apart. It’s not just a phone system, it’s your business line, your customer experience, and your connection to growth. 3. How do I log in to the app? To log in, first create your employee extension. Then use your extension’s login credentials to sign in. (Note: your admin login created at signup will not work in the app.) 4. How do I ensure high call quality? For the best experience, use a strong Wi-Fi connection. If Wi-Fi isn’t available, the app uses your cellular data. Like all VoIP apps, weak Wi-Fi or poor data signal can affect call quality. 5. Is the Unitel Voice Office app free? Yes. The app is included free with all Unitel Voice Office plans. 6. Do I have to use the Unitel Voice Office mobile app? No. The Untiel Voice Office plan also allows you to connect IP phones (physical desk phones) and softphones (computer-based phones) so business conversations can flow across your desktop and mobile devices. 7. How does this app help my business? It gives you full access to your business phone system anywhere, turning your personal smartphone into your office phone — complete with the professional features of a desk phone. 8. Can everyone on my team use this app? Yes. Every user with their own employee extension can access and use the app to manage business calls. With Unitel Voice, each user has their own extension.
Screenshots
Verdict
The clearest difference is update cadence: Talkroute at every 6 weeks against UniTel Voice Office's every 57 months. Talkroute also leads on ratings volume (252 vs 43). On price, rating, review sentiment and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.6 for Talkroute against 4.5 for UniTel Voice Office. That said, the two scores are not equally well evidenced: Talkroute has 252 ratings behind it against 43, so its average is the more settled of the two. Written reviews are what separate them: 79% of Talkroute's written reviews are positive against 75% of UniTel Voice Office's.
Talkroute ships an update every 6 weeks, UniTel Voice Office every 57 months. The most recent releases landed on October 23, 2026 and October 24, 2026 respectively.
| Parameter | Talkroute | UniTel Voice Office |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (252 ratings) — better | 4.5 (43 ratings) |
| Positive reviews | 78.9% of reviews — better | 75.0% of reviews |
| Number of ratings | 252 — better | 43 |
| Update frequency | Every 6 weeks — better | Every 57 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 14.0 — better | 15.0 |
| Further details — not scored | ||
| Size | 113 MB | 104 MB |
| Age rating | 4+ | 4+ |
| Developer | Talkroute, Inc. | UniTel Voice, LLC |
Customer experience
Talkroute
UniTel Voice Office
Bugs and requests
Talkroute
Reported bugs
9 issues- App crashes on iPhone X and iOS 11+
- Login password reset email not sending
- Cannot select bottom menu options on some devices
- Text messages not displaying until much later
- Call history takes forever to load
Show 4 moreShow fewer
- App freezes when opening text messages
- Notification ticker shows inaccurate counts
- App won't load or open properly
- Calls not coming through reliably
Requested features
6 requests- Widget or quick reply option
- Scheduled text messaging feature
- Dark mode option
- Independent app notification settings
- Improved app performance and speed
Show 1 moreShow fewer
- Better call quality optimization
UniTel Voice Office
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Talkroute
No in-app purchases
UniTel Voice Office
No in-app purchases
Questions
Is Talkroute free?
Is UniTel Voice Office free?
Which has better reviews, Talkroute or UniTel Voice Office?
Do Talkroute or UniTel Voice Office have ads?
Which is updated more often, Talkroute or UniTel Voice Office?
Other comparisons















