AssetCloud by Wasp vs Mojo Helpdesk

Asset management doesn’t always happen at your desk. That’s why we created the AssetCloud mobile app for iOS. It gives you the power of AssetCloud on-the-go for all of your iOS devices. Whether you are in the server room, tool crib, or working at another site, you can easily access all of your asset information. With AssetCloud for iOS you can: • View real time asset records • Add new assets • Manage and edit existing assets • Move assets from location to location • Check-out assets, capture signatures, and assign due dates • Check in assets from employees, customers, or vendors • Audit assets to verify your database accuracy • Disposal and documentation of assets AssetCloud is a functionally robust web-based asset management platform. AssetCloud enables companies to provide accountability and accuracy to their asset management process. This leads to data that provides further context to your business leading to a reduction in time searching for lost or misplaced assets, accurate financial books, and decrease in purchasing duplicate assets. The AssetCloud app does require you to have access to an AssetCloud account provided by Wasp Barcode Technologies.

Efficient support, anytime, everywhere. Mojo Helpdesk for Apple mobile – your dynamic support solution for agents, managers, and admins on the move. A swift and secure productivity companion, providing real-time visibility into your Mojo Helpdesk account. Key Features: Tickets: Instantly search and review tickets, post a comment or a staff note, prioritize, tag, and resolve. Management: Manage contacts, agents, groups, teams, ticket queues, and more aspects of your helpdesk account. Administration: Billing, security, add-ons, and more account settings available for admins. Reports: View and manage different reports (dashboard, tickets count, aging summary, etc). Multiple helpdesk accounts: Supports multiple helpdesk accounts, on which you have at least an agent role.