The Enterprise Platform vs HelpDesk Viewer
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
The Enterprise Platform
This application serves as a showcase for enterprise solutions, demonstrating capabilities in data gathering, reporting, and contract assembly. It aims to boost productivity and reduce operational costs by managing various business processes and engagement needs across all devices.
- Data gathering and reporting
- Real-time contract assembly
- Cross-device compatibility
- People engagement tools
- Customer satisfaction surveys
- Quality feedback collection
Read full descriptionHide full description
Our Explainer Engagement Application built to show you what we can do to help you showcase your Enterprise - now with the ability to integrate with our main Platform the AuditApp - Any Data, Any Document, Any Device, Anywhere - A data gathering and reporting tool which is a real-time contract assembly platform that increases productivity and reduces operational expenditure. A single platform to handle the increasing demands of the hard issues – mandatory, statutory, regulatory, in all consuming form filling processes within every current Business Sector and the softer needs of People Engagement, Customer Satisfaction, Quality feedback and surveys. A solution that is independent or tied to any specific hardware device and operating systems, thus giving the freedom to focus on the real commercial issues rather than continually chase ‘Tech’ ~ ‘a dog that wags its own tail’ – one platform – multiple Apps.
HelpDesk Viewer
Remotely connect to customer devices to provide technical support. Chat with clients, manage queries, and transfer files directly from your mobile device for efficient issue resolution.
- Remote device connection
- In-session chat
- Query management
- File transfer
- Access logs
Read full descriptionHide full description
Connect to the customer’s mobile devices or computers and resolve technical issues anywhere, anytime using HelpDesk by RemotePC. Features Connect to customers device from your iOS device. Chat with customers via text during the session for better understanding of the issues. Manage customer queries, access logs, etc., all in one place for efficient client requirement management. Transfer files from your mobile device to remote computers and vice versa.
Screenshots
Verdict
The clearest difference is in-app purchases: The Enterprise Platform at none against HelpDesk Viewer's 2. The Enterprise Platform also leads on review sentiment (100% vs 71%). HelpDesk Viewer's advantage is update cadence (every 5 weeks vs every 7 months). On price, ads, monetization model and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. HelpDesk Viewer sells 2 one-off in-app purchases. The Enterprise Platform asks for nothing beyond the download.
The Enterprise Platform ships an update every 7 months, HelpDesk Viewer every 5 weeks. The most recent releases landed on October 8, 2026 and October 22, 2026 respectively.
| Parameter | The Enterprise Platform | HelpDesk Viewer |
|---|---|---|
| Price | Free | Free |
| Rating | — | 3.6 (5 ratings) — better |
| Positive reviews | 100.0% of reviews — better | 71.4% of reviews |
| Number of ratings | — | 5 — better |
| Update frequency | Every 7 months | Every 5 weeks — better |
| Ads | No | No |
| In-app purchases | No — better | Yes |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.6 | 15 — better |
| Further details — not scored | ||
| Size | 8 MB | 44 MB |
| Age rating | 4+ | 4+ |
| Developer | The Enterprise Platform Ltd | IDrive Incorporated |
Customer experience
The Enterprise Platform
HelpDesk Viewer
In-app purchases
The Enterprise Platform
No in-app purchases
HelpDesk Viewer
- 1 Technician plan at $9.99$9.99
- 1 Technician plan at $99.99$99.99
Questions
Is The Enterprise Platform free?
Is HelpDesk Viewer free?
Do The Enterprise Platform or HelpDesk Viewer have ads?
Which is updated more often, The Enterprise Platform or HelpDesk Viewer?
Other comparisons















