Comparison

The Enterprise Platform vs HelpDesk Viewer

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

The Enterprise Platform

This application serves as a showcase for enterprise solutions, demonstrating capabilities in data gathering, reporting, and contract assembly. It aims to boost productivity and reduce operational costs by managing various business processes and engagement needs across all devices.

Highlights
  • Data gathering and reporting
  • Real-time contract assembly
  • Cross-device compatibility
  • People engagement tools
  • Customer satisfaction surveys
  • Quality feedback collection
Read full description

Our Explainer Engagement Application built to show you what we can do to help you showcase your Enterprise - now with the ability to integrate with our main Platform the AuditApp - Any Data, Any Document, Any Device, Anywhere - A data gathering and reporting tool which is a real-time contract assembly platform that increases productivity and reduces operational expenditure. A single platform to handle the increasing demands of the hard issues – mandatory, statutory, regulatory, in all consuming form filling processes within every current Business Sector and the softer needs of People Engagement, Customer Satisfaction, Quality feedback and surveys. A solution that is independent or tied to any specific hardware device and operating systems, thus giving the freedom to focus on the real commercial issues rather than continually chase ‘Tech’ ~ ‘a dog that wags its own tail’ – one platform – multiple Apps.

About

HelpDesk Viewer

Remotely connect to customer devices to provide technical support. Chat with clients, manage queries, and transfer files directly from your mobile device for efficient issue resolution.

Highlights
  • Remote device connection
  • In-session chat
  • Query management
  • File transfer
  • Access logs
Features
Read full description

Connect to the customer’s mobile devices or computers and resolve technical issues anywhere, anytime using HelpDesk by RemotePC. Features Connect to customers device from your iOS device. Chat with customers via text during the session for better understanding of the issues. Manage customer queries, access logs, etc., all in one place for efficient client requirement management. Transfer files from your mobile device to remote computers and vice versa.

Screenshots

The Enterprise Platform4 screens
HelpDesk Viewer4 screens

Verdict

The call

The clearest difference is in-app purchases: The Enterprise Platform at none against HelpDesk Viewer's 2. The Enterprise Platform also leads on review sentiment (100% vs 71%). HelpDesk Viewer's advantage is update cadence (every 5 weeks vs every 7 months). On price, ads, monetization model and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. HelpDesk Viewer sells 2 one-off in-app purchases. The Enterprise Platform asks for nothing beyond the download.

UpkeepUpdate frequency

The Enterprise Platform ships an update every 7 months, HelpDesk Viewer every 5 weeks. The most recent releases landed on October 8, 2026 and October 22, 2026 respectively.

Scorecard3 real differences · 7 level
The Enterprise Platform versus HelpDesk Viewer: the parameters behind the verdict, then further details
ParameterThe Enterprise PlatformHelpDesk Viewer
PriceFreeFree
Rating—3.6 (5 ratings) — better
Positive reviews100.0% of reviews — better71.4% of reviews
Number of ratings—5 — better
Update frequencyEvery 7 monthsEvery 5 weeks — better
AdsNoNo
In-app purchasesNo — betterYes
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.615 — better
Further details — not scored
Size8 MB44 MB
Age rating4+4+
DeveloperThe Enterprise Platform LtdIDrive Incorporated

Customer experience

The Enterprise Platform

Written reviews2 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

HelpDesk Viewer

All ratings5 ratings
Positive60.0%
Neutral0.0%
Negative40.0%
Written reviews7 reviews
Positive71.4%
Neutral0.0%
Negative28.6%

In-app purchases

None

The Enterprise Platform

No in-app purchases

2 purchases

HelpDesk Viewer

One-time2
  • 1 Technician plan at $9.99$9.99
  • 1 Technician plan at $99.99$99.99

Questions

Is The Enterprise Platform free?
The Enterprise Platform is free to download, with no in-app purchases.
Is HelpDesk Viewer free?
HelpDesk Viewer is free to download, with in-app purchases available.
Do The Enterprise Platform or HelpDesk Viewer have ads?
Neither The Enterprise Platform nor HelpDesk Viewer shows ads.
Which is updated more often, The Enterprise Platform or HelpDesk Viewer?
The Enterprise Platform ships an update every 7 months, and HelpDesk Viewer every 5 weeks. Most recently, The Enterprise Platform was updated on October 8, 2026 and HelpDesk Viewer on October 22, 2026.

Other comparisons