Comparison

Access East Point vs Xfinity Mobile Care

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Access East Point

Report non-emergency city issues like potholes and graffiti with ease. Track the resolution of your submitted reports. Stay connected to your city's services on the go.

Highlights
  • Report non-emergency city issues
  • Utilizes SeeClickFix technology
  • Track issue resolution
  • Convenient mobile access
  • Code violation reporting
Features
Read full description

Access East Point provides quick, easy and convenient access to the City of East Point on the go. Users have the ability to report non-emergency issues, including potholes, graffiti, damaged street signs and code violations utilizing SeeClickFix technology. The app also includes a track resolution feature as well. Stay tuned for more new features.

About

Xfinity Mobile Care

This app provides comprehensive support for your mobile device, including easy claim filing, live tech assistance, and access to helpful tips. It also offers advanced security features to protect you from online threats and allows you to view your device protection coverage details.

Highlights
  • Simple claim filing and tracking
  • Live tech support via call, chat, or screen share
  • Access to device tips and quick fixes
  • Malware and phishing link blocking
  • View device protection coverage details
  • Advanced VPN for identity protection
Features
Read full description

Xfinity Mobile Care by Assurant® is your smart companion for mobile support – designed with simplicity in mind. Get the most out of your device while keeping your protection just a tap away. Whether you’re checking your coverage or troubleshooting a device issue, the Xfinity Mobile Care app puts control and confidence in your hands. Note: Access to the Xfinity Mobile Care app’s complete list of features is available only to those users enrolled in an Xfinity Mobile Care protection plan. Key Features * Coverage and Claims for Your Devices at Your Fingertips View your protection plan details, including service fees, deductibles, and coverage documents. File and track claims with ease. * Live Tech Support Connect with tech experts via chat, call, screen share, or camera share for fast help with setup, connectivity, and device troubleshooting. Available 9am-midnight ET, 7 days a week excluding major holidays. * Self-Help Center Explore thousands of device-specific tips, tricks, and step-by-step guides to solve common issues on your own.

Screenshots

Access East Point4 screens
Xfinity Mobile Care4 screens

Verdict

The call

The clearest difference is review sentiment: Access East Point at 67% against Xfinity Mobile Care's 18%. Access East Point also leads on rating (4.7 vs 4.4). Xfinity Mobile Care's advantage is ratings volume (3.9K vs 70) and update cadence (every 2 months vs every 4 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Access East Point holds the better App Store score, 4.7 against 4.4. That said, the two scores are not equally well evidenced: Xfinity Mobile Care has 3.9K ratings behind it against 70, so its average is the more settled of the two. Written reviews point the same way: 67% of Access East Point's written reviews are positive against 18% of Xfinity Mobile Care's.

UpkeepUpdate frequency

Access East Point ships an update every 4 months, Xfinity Mobile Care every 2 months. The most recent releases landed on November 2, 2026 and November 4, 2026 respectively.

Scorecard5 real differences · 5 level
Access East Point versus Xfinity Mobile Care: the parameters behind the verdict, then further details
ParameterAccess East PointXfinity Mobile Care
PriceFreeFree
Rating4.7 (70 ratings) — better4.4 (3.9K ratings)
Positive reviews66.7% of reviews — better17.6% of reviews
Number of ratings703.9K — better
Update frequencyEvery 4 monthsEvery 2 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhoneiPhone, iPad, iPod — better
Requires iOS16.015.1 — better
Further details — not scored
Size32 MB86 MB
Age rating12+4+
DeveloperCity Of East PointAssurant, Incorporated

Customer experience

Access East Point

All ratings63 ratings
Positive92.1%
Neutral3.2%
Negative4.8%
Written reviews3 reviews
Positive66.7%
Neutral0.0%
Negative33.3%

Xfinity Mobile Care

All ratings3,607 ratings
Positive84.7%
Neutral2.6%
Negative12.7%
Written reviews74 reviews
Positive17.6%
Neutral5.4%
Negative77.0%

Bugs and requests

Access East Point

Not enough reviews yet to summarise bugs or requests.

Xfinity Mobile Care

Reported bugs

3 issues
  • Screen damage issue on trade-in
  • No communication on claim status
  • Ticket closed without resolution

Requested features

2 requests
  • Access to iPhone 16 guide
  • Provide labels to return old phone

In-app purchases

None

Access East Point

No in-app purchases

None

Xfinity Mobile Care

No in-app purchases

Questions

Is Access East Point free?
Access East Point is free to download, with no in-app purchases.
Is Xfinity Mobile Care free?
Xfinity Mobile Care is free to download, with no in-app purchases.
Which has better reviews, Access East Point or Xfinity Mobile Care?
Access East Point is rated higher. Access East Point averages 4.7 out of 5 from 70 ratings, while Xfinity Mobile Care averages 4.4 from 3.9K ratings.
Do Access East Point or Xfinity Mobile Care have ads?
Neither Access East Point nor Xfinity Mobile Care shows ads.
Which is updated more often, Access East Point or Xfinity Mobile Care?
Access East Point ships an update every 4 months, and Xfinity Mobile Care every 2 months. Most recently, Access East Point was updated on November 2, 2026 and Xfinity Mobile Care on November 4, 2026.

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