Access East Point vs Xfinity Mobile Care
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Access East Point
Report non-emergency city issues like potholes and graffiti with ease. Track the resolution of your submitted reports. Stay connected to your city's services on the go.
- Report non-emergency city issues
- Utilizes SeeClickFix technology
- Track issue resolution
- Convenient mobile access
- Code violation reporting
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Access East Point provides quick, easy and convenient access to the City of East Point on the go. Users have the ability to report non-emergency issues, including potholes, graffiti, damaged street signs and code violations utilizing SeeClickFix technology. The app also includes a track resolution feature as well. Stay tuned for more new features.
Xfinity Mobile Care
This app provides comprehensive support for your mobile device, including easy claim filing, live tech assistance, and access to helpful tips. It also offers advanced security features to protect you from online threats and allows you to view your device protection coverage details.
- Simple claim filing and tracking
- Live tech support via call, chat, or screen share
- Access to device tips and quick fixes
- Malware and phishing link blocking
- View device protection coverage details
- Advanced VPN for identity protection
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Xfinity Mobile Care by Assurant® is your smart companion for mobile support – designed with simplicity in mind. Get the most out of your device while keeping your protection just a tap away. Whether you’re checking your coverage or troubleshooting a device issue, the Xfinity Mobile Care app puts control and confidence in your hands. Note: Access to the Xfinity Mobile Care app’s complete list of features is available only to those users enrolled in an Xfinity Mobile Care protection plan. Key Features * Coverage and Claims for Your Devices at Your Fingertips View your protection plan details, including service fees, deductibles, and coverage documents. File and track claims with ease. * Live Tech Support Connect with tech experts via chat, call, screen share, or camera share for fast help with setup, connectivity, and device troubleshooting. Available 9am-midnight ET, 7 days a week excluding major holidays. * Self-Help Center Explore thousands of device-specific tips, tricks, and step-by-step guides to solve common issues on your own.
Screenshots
Verdict
The clearest difference is review sentiment: Access East Point at 67% against Xfinity Mobile Care's 18%. Access East Point also leads on rating (4.7 vs 4.4). Xfinity Mobile Care's advantage is ratings volume (3.9K vs 70) and update cadence (every 2 months vs every 4 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Access East Point holds the better App Store score, 4.7 against 4.4. That said, the two scores are not equally well evidenced: Xfinity Mobile Care has 3.9K ratings behind it against 70, so its average is the more settled of the two. Written reviews point the same way: 67% of Access East Point's written reviews are positive against 18% of Xfinity Mobile Care's.
Access East Point ships an update every 4 months, Xfinity Mobile Care every 2 months. The most recent releases landed on November 2, 2026 and November 4, 2026 respectively.
| Parameter | Access East Point | Xfinity Mobile Care |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (70 ratings) — better | 4.4 (3.9K ratings) |
| Positive reviews | 66.7% of reviews — better | 17.6% of reviews |
| Number of ratings | 70 | 3.9K — better |
| Update frequency | Every 4 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 32 MB | 86 MB |
| Age rating | 12+ | 4+ |
| Developer | City Of East Point | Assurant, Incorporated |
Customer experience
Access East Point
Xfinity Mobile Care
Bugs and requests
Access East Point
Not enough reviews yet to summarise bugs or requests.
Xfinity Mobile Care
Reported bugs
3 issues- Screen damage issue on trade-in
- No communication on claim status
- Ticket closed without resolution
Requested features
2 requests- Access to iPhone 16 guide
- Provide labels to return old phone
In-app purchases
Access East Point
No in-app purchases
Xfinity Mobile Care
No in-app purchases
Questions
Is Access East Point free?
Is Xfinity Mobile Care free?
Which has better reviews, Access East Point or Xfinity Mobile Care?
Do Access East Point or Xfinity Mobile Care have ads?
Which is updated more often, Access East Point or Xfinity Mobile Care?
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