LifeMatters vs ReachLink
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
LifeMatters
Access global Employee Assistance Program (EAP) services conveniently. Connect with counselors via secure email, phone, or text. Schedule sessions and gain instant access to the full member site for comprehensive support.
- Secure email access
- Call a counselor
- Schedule call or chat
- Instant member site access
- Text with a counselor
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EAP clients can quickly and easily access the services of LifeMatters, a global EAP Provider. If you're unsure if you have LifeMatters as your EAP, check with your HR Representative. App offers access to: - Secure email - Call a counselor - Schedule a call or chat session - Instant access to the full member site - Text with a counselor and more!
ReachLink
Manage your mental health care conveniently with this app. Schedule appointments, attend video sessions, complete assessments, and journal your progress all in one place. Take control of your mental well-being on the go.
- Video therapy sessions
- Appointment scheduling
- In-app onboarding
- Mental health assessments
- Private journaling
- Care calendar view
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ReachLink's mobile app makes it easy to manage your mental health care on the go. From scheduling appointments to attending sessions, completing assessments, and tracking your journey through journaling—everything is just a tap away. Features: - Join Care Sessions: Connect with your provider through seamless video sessions directly in the app. - Effortless Appointment Management: Schedule, reschedule, and cancel your appointments with ease. - Complete Onboarding In-App: Finish your entire intake process right from your mobile device. - Mental Health Assessments: Track your progress with periodic assessments that help guide your care. - Personal Journaling: Document your thoughts, feelings, and progress in a private, secure space. - View Your Care Calendar: Stay organized with your scheduled sessions and upcoming appointments. Download the ReachLink app today and take control of your mental health journey!
Screenshots
Verdict
The clearest difference is rating: ReachLink at 4.8 against LifeMatters's 4.3. ReachLink also leads on update cadence (every 3 weeks vs every 20 months) and ratings volume (920 vs 8). LifeMatters's advantage is in-app purchases (none vs 2). On price, review sentiment, ads and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. ReachLink sells 2 in-app purchases, starting at $9.99 per month. LifeMatters asks for nothing beyond the download.
ReachLink holds the better App Store score, 4.8 against 4.3. That said, the two scores are not equally well evidenced: ReachLink has 920 ratings behind it against 8, so its average is the more settled of the two. Written reviews complicate that: 67% of LifeMatters's written reviews are positive against 64% of ReachLink's, so the app with the better star average is not the one people write more warmly about.
LifeMatters ships an update every 20 months, ReachLink every 3 weeks. The most recent releases landed on October 24, 2026 and October 30, 2026 respectively.
| Parameter | LifeMatters | ReachLink |
|---|---|---|
| Price | Free | Free |
| Rating | 4.3 (8 ratings) | 4.8 (920 ratings) — better |
| Positive reviews | 66.7% of reviews — better | 63.6% of reviews |
| Number of ratings | 8 | 920 — better |
| Update frequency | Every 20 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No — better | Yes |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPod | iPhone, iPad |
| Requires iOS | 15.1 — better | 16.4 |
| Further details — not scored | ||
| Size | 40 MB | 138 MB |
| Age rating | 12+ | 17+ |
| Developer | Empathia, Inc | ReachLink |
Customer experience
LifeMatters
ReachLink
In-app purchases
LifeMatters
No in-app purchases
ReachLink
- ReachLink+ Monthly$9.991 Month
- ReachLink+ Yearly$79.991 Year
Questions
Is LifeMatters free?
Is ReachLink free?
Which has better reviews, LifeMatters or ReachLink?
Do LifeMatters or ReachLink have ads?
Which is updated more often, LifeMatters or ReachLink?
Other comparisons
