UBA Secure Pass vs Ecobank Authenticator
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
UBA Secure Pass
This app provides a secure mobile token for authorizing transactions and managing your identity across various banking platforms. It allows for self-activation, eliminating the need to visit a bank branch for setup.
- Transaction authorization
- Identity management
- Mobile token
- Self-activation
- Virtual channel access
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The Secure Pass (formerly known as U-Token) is UBA's customized version of the mobile token, for use in authorizing transactions and identity management on all of UBA's virtual channels, from the Internet Banking solution (previously known as U-Direct), to the Mobile Banking solution (previously known as U-Mobile), and eventually all other channels which require authorization of transactions of higher limits using the token. It was also developed in line with the do it yourself model, which enables an existing user of the bank's Internet banking solution, to self activate the token without having to walk into a UBA banking hall.
Ecobank Authenticator
Generate security codes to enhance transaction security for existing customers using Ecobank Online and Ecobank omni lite. This app provides an extra layer of protection for your financial activities.
- Generate security codes
- Secure transactions
- Ecobank Online support
- Ecobank omni lite support
- Enhanced transaction security
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This app will generate a security code which an existing customer performing a transaction on Ecobank Online and Ecobank omni lite can use to further secure their transaction.
Screenshots
Verdict
The clearest difference is rating: UBA Secure Pass at 1.9 against Ecobank Authenticator's 1.0. UBA Secure Pass also leads on ratings volume (275 vs 1) and iOS requirement (12.0 vs 15.6). Ecobank Authenticator's advantage is update cadence (every 24 months vs every 52 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
UBA Secure Pass holds the better App Store score, 1.9 against 1.0. That said, the two scores are not equally well evidenced: UBA Secure Pass has 275 ratings behind it against 1, so its average is the more settled of the two.
UBA Secure Pass ships an update every 52 months, Ecobank Authenticator every 24 months. The most recent releases landed on September 23, 2026 and September 5, 2026 respectively.
| Parameter | UBA Secure Pass | Ecobank Authenticator |
|---|---|---|
| Price | Free | Free |
| Rating | 1.9 (275 ratings) — better | 1.0 (1 ratings) |
| Positive reviews | 5.5% of reviews | — |
| Number of ratings | 275 — better | 1 |
| Update frequency | Every 52 months | Every 24 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 12.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 36 MB | 75 MB |
| Age rating | 4+ | 4+ |
| Developer | United Bank For Africa Plc | ECOBANK |
Customer experience
UBA Secure Pass
Ecobank Authenticator
Bugs and requests
UBA Secure Pass
Reported bugs
11 issues- Red screen freeze on app launch
- App crashes immediately after download
- User eligibility validation failing incorrectly
- OTP/SMS delivery system non-functional
- Save button hidden under swipe line on iPhone
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- App shows blank/frozen interface
- Registration process incomplete
- Invalid secure pass errors despite correct input
- App incompatible with newer iPhone models
- Safari connection errors
- App unresponsive and hangs frequently
Requested features
5 requests- Replace secure pass with simple SMS OTP option
- Implement dark mode
- Add offline functionality
- Improve error message clarity and solutions
- Enable bulk transfer capability
Ecobank Authenticator
Not enough reviews yet to summarise bugs or requests.
In-app purchases
UBA Secure Pass
No in-app purchases
Ecobank Authenticator
No in-app purchases
Questions
Is UBA Secure Pass free?
Is Ecobank Authenticator free?
Which has better reviews, UBA Secure Pass or Ecobank Authenticator?
Do UBA Secure Pass or Ecobank Authenticator have ads?
Which is updated more often, UBA Secure Pass or Ecobank Authenticator?
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