UBA Secure Pass User Reviews

Customer Experience

Positive experience5.5% of reviews
Neutral0.9% of reviews
Negative experience93.6% of reviews

~ Based on 110 written reviews from the US App Store.

What users say

Is UBA Secure Pass Safe?

UBA Secure Pass does not appear safe based on available data. AppsHunter Safety Score for UBA Secure Pass is 40/100.

This assessment is based on 275 user ratings, with an App Store average of 1.9/5.

Safety Analysis

19.6% of ratings point to a safe experience
5.5% of ratings suggest some concerns
74.9% of ratings point to a risky experience

~ Based on 275 App Store ratings for UBA Secure Pass.

Is UBA Secure Pass Legit?

UBA Secure Pass appears to be a legitimate app. AppsHunter Legitimacy Score for UBA Secure Pass is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Rubbish

It a shame for uba not to have a well operating app. Money was mistaking sent to my uba account,I recieved alert for sms,nw I download the bank app,money didn’t show,I try downing another it asking for security code,I download secure pass app.
It doesn’t work.
United bank !??am highly did disappointed
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TRASH

I download the app to use on the new UBA mobile app(apparently also trash) and in try to get the secure pass, it keeps saying I’m not eligible for it? Fire whoever thought of this or ask first bank for help.

Secure pass

Worst app ever I hate all these happening I wanna make a transfer UBA keep requesting for my secure pass only for me to download and they’re showing I’m not eligible wtf!!! How am I gonna make transfer I’m not using UBA anymore !!!!

Review

You know the app can’t give you what you want then why is it waste of subscription

Nonsense

It’s saying I’m not eligible and I can’t login without secure pass.
y’all are irritating me.

Ineligible for no reason

Very poor

Very Useless app

The entire development team should be fired. There seems to be a huge disconnect between the intention of the bank and user experience. I would recommend that UBA simply buys one of the on the shelf e-token apps out there.

I don’t understand why UBA will disable my ability to make large transactions without prior notice and then ask me to download a non-functional app for secure token. What was wrong with password + pin + email/sms otp?
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Awful

This is an awful app and it’s surprising because zenith easily does this and it’s much better to get a token online with them. Uba is piss poor, it also keeps saying “I’m sorry but there isn’t a way of authenticating you at the current time”. Disappointing

What a useless App😡

This app doesn’t work. I tried to set it up but it failed to recognize my used ID even after I was assured at a UBA customer service bank branch that it would work. This is so disappointing.

Useless app

This app should not be downloadable. You will take your time and download the app, then it will ask for your username and country, and then it’ll tell you that you’re not allowed to get a token. Please don’t waste your time or data downloading this useless app. Apple store, please ban this useless app!!!
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Take this app down

This app doesn't work and a waste of space

So useless and unprofessional

So useless and unprofessional, does not even work and i can’t access my mobile banking app

Token not working

Not working

About this app

I checked the review of this useless app and saw it was all nonsense but still thought of downloading it. But to be honest, it is still rubbish. You can do better UBA, what’s the essence of creating an app when it won’t serve it purpose.

Disappointed

No one should waste his or her mb trying to download this app”called secure app” isn’t working at all and I’m disappointed

Very useless app

Unorganized people and bank that don’t know how to manage there app I only put one star so I could send the review so it can be looked into

Worst app ever

My movie banking app has been updated and now I can’t access it. It made me download this nonsense of an app just for me to get a failure message that I’m not eligible.

Secure pass

Not even working

Highly disappointed in this app and team members

Why should I download an app only for it to tell me I’m not eligible and refuse to even open? What’s the point of creating a “secure pass” app if it’s not serving its purpose? Honestly, you can do better. I’m highly disappointed — I wasted my subscription downloading the app and still wasted my time trying to set it up, all for nothing.
You don’t even deserve a single tap to rate
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Review

Truly a useless and unnecessary app.