Pocket Forms vs Dynamics 365 Field Service
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Pocket Forms
Create and deploy custom mobile forms for data collection, inspections, and reporting. Works offline and syncs securely to the cloud. No programming skills required.
- Drag-and-drop form builder
- Offline data collection
- Secure cloud synchronization
- Multiple question types
- Real-time data extraction
- User permission controls
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Mobilize your field data collection, inspections and reporting in minutes! EASY TO USE Pocket Forms will allow you to quickly create, deploy, and manage mobile forms literally in minutes using our revolutionary menu driven / drag-n-drop Form Builder web interface. The mobile forms can be deployed with a click of a button to any smart phone or tablet*. The Pocket Forms cloud environment collects all the submitted data to be easily viewed, filtered and extracted. Once deployed the app is fully functional without WiFi, cell carrier – NO disruption of work. FLEXIBLE The easy to use Form Builder allows the creation of virtually any question structure to meet your data collection requirements; all with no programming skills. With a click of button, the auto-generated relational databases are created which mirrors your business processes and work flows; rather than forcing you into a fixed solution. The array of question types (text, numeric, multiple choice, multi-choice, date, time, labels, signatures, GPS, signatures, voice notes, sketches, etc.) allows the Form Builder to create a mobile form that can fit any workflow or field needs. The Pocket Forms is the best mobile solution for a quick-start. It is fully capable of pushing the data to other repositories using XML, JASON, etc. Pocket Forms has a sister application (Pocket Toolbox) that allows the migration to a fully integrated mobile solution to all of your enterprise solutions / databases (i.e, SQL, SAP, SharePoint, Access, Oracle, PeopleSoft, PostGreSQL, GIS, and any other open protocol DB). WORKS ANYWHERE Pocket Forms revolutionary synchronization engine allows your field teams to use the mobile app online or offline environments - work anywhere. As well, form data can be submitted logged in on a computer. Automatic email notification can be setup for submitted forms to share collected data with customers, stakeholders, and teammates. SECURE Forms submitted from a device are securely transmitted with 128-bit SSL encryption. The data is stored in a secure web based cloud vault. The web access is protected by a two-factor user authentication solution. Users are assigned specific profiles and permissions to allow them to see and/or edit only what you want them to see and edit. This allows you to setup access for all potential users: administrators, power users, clients, contractors, stakeholders, and any other potential user. BENEFITS -Immense time and cost saving – unbelievable paybacks -Massive productivity gains -Deploy your enterprise field data collection mobile solution in minutes -Easy and quick to learn – both app and management portal -No programming skill needed -Real time data collection -Background GPS tracking of the device -Centralized secure cloud-based data -Thousands of existing mobile forms to assist catapult your launch -Scalable -Unlimited data storage at no extra cost -Unlimited transactions at no extra cost -Reduced data input errors (improved data accuracy and quality) -Integrate the collected data into your other enterprise systems -Use your existing mobile phones and smart devices (estimated 30% cost savings*) -Automated report email dispatching -Secure data ABOUT POCKET FORMS Pocket Forms has been used to automate millions of business activities. Pocket Forms is an amazing powerful cloud-based mobile solution that easily allows you to create checklists, inspections, reports, audits, surveys, questionnaires and any other type of data collection instantly deployed to user smart devices. Pocket Forms can replace any field data collection method, paper or otherwise, into a slick easy to use mobile app. The web Forms Builder interface allows the creation of any hierarchal question structure needed. The mobile form can have unlimited conditional question trees that allow users to only see questions that are needed based on their answers. *Continued use of GPS running in the background can dramatically decrease battery life.
Dynamics 365 Field Service
Empower field service workers with a mobile app designed for their needs. Access and interact with critical data even without internet connectivity, thanks to robust offline capabilities. Data sync keeps the back office updated on work performed.
- Robust offline capabilities
- Periodic data sync
- Customizable on Power Apps platform
- Access and interact with data
- Designed for field service workers
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Our next generation Field Service app powered by Dynamics 365. Go to http://aka.ms/FSMFeatures for more information about the app and our Field Service solutions. The Field Service mobile app is specifically crafted to the field service worker’s needs with features such as robust offline capabilities to continue accessing and interacting with the data that they need when visiting remote destinations without internet connectivity. Periodic data sync keeps the back-office informed of work being performed, so that the proper actions can be taken or kick-started as appropriate. Built on the Microsoft Power Apps platform, the mobile application is entirely customizable to define what types of data field service workers can access and much more. By installing this app, you agree to the terms at https://go.microsoft.com/fwlink/?linkid=2238123
Screenshots
Verdict
The clearest difference is review sentiment: Pocket Forms at 100% against Dynamics 365 Field Service's 5%. Pocket Forms also leads on rating (5.0 vs 1.7) and iOS requirement (11.0 vs 16.0). Dynamics 365 Field Service's advantage is ratings volume (224 vs 1) and update cadence (every 3 weeks vs every 2 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Pocket Forms holds the better App Store score, 5.0 against 1.7. That said, the two scores are not equally well evidenced: Dynamics 365 Field Service has 224 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 100% of Pocket Forms's written reviews are positive against 5% of Dynamics 365 Field Service's.
Pocket Forms ships an update every 2 months, Dynamics 365 Field Service every 3 weeks. The most recent releases landed on October 3, 2026 and October 15, 2026 respectively.
| Parameter | Pocket Forms | Dynamics 365 Field Service |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (1 ratings) — better | 1.7 (224 ratings) |
| Positive reviews | 100.0% of reviews — better | 4.7% of reviews |
| Number of ratings | 1 | 224 — better |
| Update frequency | Every 2 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 11.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 5 MB | 148 MB |
| Age rating | 4+ | 4+ |
| Developer | Cyber Cat inc. | Microsoft Corporation |
Customer experience
Pocket Forms
Dynamics 365 Field Service
Bugs and requests
Pocket Forms
Not enough reviews yet to summarise bugs or requests.
Dynamics 365 Field Service
Reported bugs
4 issues- Constant login issues and never-ending login loops
- Randomly crashes or resets to home screen
- Syncing and saving errors, lost progress
- Incompatible with certain devices/OSes
Requested features
4 requests- Offline mode with full functionality
- Streamlined, intuitive UI designed for field work
- Batch/bulk upload and update capabilities
- Improved performance and stability
In-app purchases
Pocket Forms
No in-app purchases
Dynamics 365 Field Service
No in-app purchases
Questions
Is Pocket Forms free?
Is Dynamics 365 Field Service free?
Which has better reviews, Pocket Forms or Dynamics 365 Field Service?
Do Pocket Forms or Dynamics 365 Field Service have ads?
Which is updated more often, Pocket Forms or Dynamics 365 Field Service?
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