Proximity Clienteling vs Tulip Runner

Proximity is the Retail Super-App, designed to transform how you engage with customers.  Put the power to deliver seamless customer experiences in the hands of your associates, anytime, anywhere. With a single view of your customers and their interactions with your brand, plus the ability to communicate with them and close the sale where and how they need it, you will increase efficiency, engagement and lifetime value, all from a single app. CLIENTELING Cultivate customer relationships at scale. Make it easy to personalise your engagement, with omni-channel and integrated clienteling tools.   APPOINTMENT BOOKING Book appointments with your local and international customers. Integrated with the entire customer journey, seamlessly connecting the digital and physical customer experience. EVENT MANAGEMENT Plan, build, and manage exceptional in-store events. The app helps you engage new audiences, and nurture relationships long after.   MOBILE POS & ENDLESS AISLE Make sourcing inventory and payment time completely frictionless. Take Proximity’s mobile POS anywhere, transforming how and where your customers can transact.   DASHBOARD REPORTING Report and analyse metrics based on the KPIs that matter to you.   DATA CAPTURE Replacing the black book with real-time CRM data transforms good sales associates into great sales associates. Better target clients’ specific interests and needs anywhere the customer shops, be it at home or in store.    Proximity is a revenue generator and ROI is easily measured and quickly realised, typically within 3-9 months of going live. +150% data capture 15% conversion rate 50-70% email open rates 30% increase in ATV

With Tulip’s Runner App, store associates can search in-store inventory and request items to be delivered by a runner to a specific location in the store, all without leaving the customer or interrupting customer engagement. Product Features - Leverages the Tulip product catalog for easy inventory look-up and product requests - Live notifications of runner status on demand - Optimized for portable form factors including iPod and Apple Watch devices - Gamification of runner stats in-store to motivate associates - Ability for runners to accept or decline requests as well as mark requests as complete or not in-stock Tulip’s Runner App is available to Tulip customers only. Key Features Request Management as an Associate Create a request from the product catalog, select an in-store destination, add an optional note, make edits if necessary, and view progress. Request Management as a Runner Review and accept requests, locate requested items, and deliver items to requesters. Push Notifications Receive alerts for new requests, changes to existing requests, and status changes for in-progress requests. Nudge runners if a request is taking too long. Manager Controls Oversee store operations with a bird’s-eye view, configure drop-off locations, and view runner statistics to gain insights into in-store inventory accuracy. Kiosk Mode To accommodate higher volumes of requests, retailers can enable all associates in the store to become a Runner with a kiosk mode for quick pick-ups. Apple Watch Support Be handsfree with Tulip’s Runner App. Access all the features from Runner Request Management on your wrist.