Proximity Clienteling vs Clientbook Retail

Proximity is the Retail Super-App, designed to transform how you engage with customers.  Put the power to deliver seamless customer experiences in the hands of your associates, anytime, anywhere. With a single view of your customers and their interactions with your brand, plus the ability to communicate with them and close the sale where and how they need it, you will increase efficiency, engagement and lifetime value, all from a single app. CLIENTELING Cultivate customer relationships at scale. Make it easy to personalise your engagement, with omni-channel and integrated clienteling tools.   APPOINTMENT BOOKING Book appointments with your local and international customers. Integrated with the entire customer journey, seamlessly connecting the digital and physical customer experience. EVENT MANAGEMENT Plan, build, and manage exceptional in-store events. The app helps you engage new audiences, and nurture relationships long after.   MOBILE POS & ENDLESS AISLE Make sourcing inventory and payment time completely frictionless. Take Proximity’s mobile POS anywhere, transforming how and where your customers can transact.   DASHBOARD REPORTING Report and analyse metrics based on the KPIs that matter to you.   DATA CAPTURE Replacing the black book with real-time CRM data transforms good sales associates into great sales associates. Better target clients’ specific interests and needs anywhere the customer shops, be it at home or in store.    Proximity is a revenue generator and ROI is easily measured and quickly realised, typically within 3-9 months of going live. +150% data capture 15% conversion rate 50-70% email open rates 30% increase in ATV

Clientbook is a clienteling and crm solution built for retail store sales associates. By using Clientbook instead of a physical book of clientele, client tracking and communication is simple and transparent. Keep track of all customers' follow-ups, message history, special dates, preferences, product likes and notes all in one place. Replace the sales associate's physical client book. The app supports multiple sales associates and store locations. With a Clientbook subscription, store management gains access to a reporting dashboard that shows the sales team's effectiveness and efficiency. Some of the key benefits include: • Centralized client management for the entire sales team. Pick up right where the previous sales associate left off. • Unified SMS text messaging and email system. Sales associates never have to text a customer from their personal phone using their personal number. • Transfer clients from one associate to another. In those unfortunate circumstances where an associate leaves your company, transfer the clients they were working with, including their message history, to the another associate. • Message multiple clients at once. Send the message to a filtered group of your clientele once and have each receive it individually. Get alerted when a customer responds. • A suite of management tools to give the store management team visibility into overdue follow-ups, engagement rates, customer management, sales team training, and messages sent and received. Clientbook's features are based on clienteling best practices from some of the top retailers in the industry.