Integrated problem
We’ve been with Clientbook for about 2 years now. In the beginning it was bad, nothing worked as functioned. As a startup you expect these things, but years later we still have many of the same issues. It still does not work at all on android devices and limits a lot of basic functionalities you’d expect in 2026.
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Here Now
Da’Best!!!
Atrocious CRM
Absolutely abysmal piece of software. I am plagued with glitches that range from minor annoyance (formatting issues when copy pasting/unable to see text box when trying to type) to absolutely soul crushing (it has deleted MY ENTIRE CLIENT LIST 3 times now).
Our entire office experiences this and we are all extremely unhappy with this program.
Our entire office experiences this and we are all extremely unhappy with this program.
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Very buggy app
App continues to have bugs, coworkers and I have to frequently delete and reinstall app to get it to work.
Messaging feature works when it wants to.
The web based version of Clientbook is great, but their app is terrible.
Fill out a help ticket, get asked a million questions send them screenshots and continue to have issues.
It is extremely frustrating dealing with luxury goods/clients and having the same issues over and over again. A fifth grader could build a better app with less bugs.
Messaging feature works when it wants to.
The web based version of Clientbook is great, but their app is terrible.
Fill out a help ticket, get asked a million questions send them screenshots and continue to have issues.
It is extremely frustrating dealing with luxury goods/clients and having the same issues over and over again. A fifth grader could build a better app with less bugs.
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Not friends lately
We have been having some progressing issues with the application including compatibility with other mobile devices that are not apple products - 2 sales associates have Galaxy phones and the service has diminished since the update. Sometimes it seems near possible to send images to customers for merchandise and products they are inquiring about as well as just getting reminder messages to customers that their jobs are complete
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Anna Barnett - Barnett Jewelers
Clientbook has proven to be essential in our growing business. It provides us with a quick way to clientele and communicate with our customers and is increasing our reviews significantly. I’m so glad I decided to get Clientbook!
Prepeual
Great tool
New update issue
App was slow. After this most recent update the app won’t even open. Evey time I try it crashes
Not worth it
Too many issuies often
Poor App
The app design is ok, although there’s definitely a lot that could be improved as far as layout and design. Where the app really has issues is performance. This app consistently glitches and bugs out every single time I use it. It always has issues with loading all store messages sometimes glitching out and only showing messages starting 2-3 weeks back. Not uncommon for a single conversation to have issues loading. Also lots of bugs sending messages where they take forever to show on our end after sending. Considering this is supposed to be an app based company I’ve so far been very disappointed with Clientbook. Don’t even get me started on their browser version. It’s only worse. Lots of potential but poor performance.
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Download if you’re a retail partner and want your business to thrive
Love Clientbook!!!
Great app
Great app
Legend is AMAZING
I can’t say enough about Legend’s training. He is patient, thorough and knowledgeable. I am so happy we made the decision to sign on.
Happy client
We recently signed up with Clientbooks, Aaron was kind enough to take time to go over how we could make the best use of this product . They welcome phone calls or text questions and respond immediately . If you are looking to grow your business I would definitely suggest you reach out to Client books for retail
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If yon want to engage clients
If you want to engage, retain and grow loyal clients you need this app
Excellent
This app has changed how we do business. I strongly recommend it to anyone who would like to improve their client relations.
Clientbook
Clentbook has made it possible to stay in touch and build stronger relationships with our clients, especially in these times when face to face contact with our clients is difficult or impossible. Easy to use, very intuitive, good training.
Game Changer
We jumped on board as one of the very first clients of clientbook. It has allowed us to connect with customers like never before and collect contact info easier than ever. If you need a better system for managing, supporting and serving your customers, ClientBook Retail is a great option. Plus they have been adding features for us from the very beginning. It gets better every month!
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Awesome App!!
Great way to have effective communication with your customers/clients while having your whole team involved in the process.
Review
Clientbook as help us so much in reaching out to our customers.we can send pics of items,we also can contact email` or text.which is great because this is the computer age.
