Comparison

Clientbook Retail vs Client Note Tracker

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Clientbook Retail

This app helps retail sales associates manage customer relationships and communication. It centralizes customer information, tracks follow-ups, and provides a unified messaging system, replacing traditional physical client books. Store management gains insights through a reporting dashboard.

Highlights
  • Centralized client management
  • Unified SMS and email messaging
  • Customer data tracking (follow-ups, history, preferences)
  • Client transfer between associates
  • Bulk messaging with individual delivery
  • Management reporting dashboard
Features
Read full description

Clientbook is a clienteling and crm solution built for retail store sales associates. By using Clientbook instead of a physical book of clientele, client tracking and communication is simple and transparent. Keep track of all customers' follow-ups, message history, special dates, preferences, product likes and notes all in one place. Replace the sales associate's physical client book. The app supports multiple sales associates and store locations. With a Clientbook subscription, store management gains access to a reporting dashboard that shows the sales team's effectiveness and efficiency. Some of the key benefits include: • Centralized client management for the entire sales team. Pick up right where the previous sales associate left off. • Unified SMS text messaging and email system. Sales associates never have to text a customer from their personal phone using their personal number. • Transfer clients from one associate to another. In those unfortunate circumstances where an associate leaves your company, transfer the clients they were working with, including their message history, to the another associate. • Message multiple clients at once. Send the message to a filtered group of your clientele once and have each receive it individually. Get alerted when a customer responds. • A suite of management tools to give the store management team visibility into overdue follow-ups, engagement rates, customer management, sales team training, and messages sent and received. Clientbook's features are based on clienteling best practices from some of the top retailers in the industry.

About

Client Note Tracker

Easily record and retrieve client interactions and details. Add custom fields, notes with photos, and access your data across multiple devices via cloud backup. Ideal for professionals needing organized client management.

Highlights
  • Searchable client list
  • Custom client fields
  • Notes with photos and dictation
  • Cloud backup and multi-device access
  • Export notes to PDF
  • Reusable note templates
Features
Read full description

Use Client Note Tracker to remember client interactions and quickly look up client details. The app is easy to learn and intuitive to use. How it works: Clients are added to a searchable list similar to a contacts app. When adding a new client, you can enter information such as email, phone number, and any custom fields you’d like to keep track of across clients. Once a client is created, notes can be added for each client through typing or dictation. Photos relevant to your business? Add images to remember visuals on any note. All of your client information is backed up to the cloud so you can access your data on multiple devices using the same login. View and update notes from your phone, tablet, or the web at clientnotetracker.com. Features: - Simple, ad-free, intuitive interface - Autosave notes and images - Add custom details for each client - Access account on many devices - Export notes to pdf - Create reusable note templates Who is the app for: Client Note Tracker is flexible and can apply to many different people who want to save information and notes about their clients. Professionals in the beauty industry can use the app to save notes and photos about formulas, techniques, or materials used. These may be hairdressers, beauticians, aestheticians, make-up artists, nail technicians, cosmetologists, tattoo artists, or barbers. Pet groomers, dog trainers, and dog walkers can save details about the pets and associated owners. Small business owners selling products can save a list of clients they sell to and a note recording each item in the sale. Real estate agents or wedding planners can using the notes to track client interests and progress over time. Personal trainers can record the weights and exercises used by their clients each workout. Pro plan: Try Client Note Tracker completely for free with all features except for a limit on the number of notes. Subscribe to unlock the full version with no note limit. Terms and conditions: https://www.clientnotetracker.com/terms-and-conditions Privacy policy: https://www.clientnotetracker.com/privacy-policy — We highly value a positive user experience, privacy, and transparency. Rest assured, there will be no ads in the app and we will never sell your personal data to third parties. Questions or feedback? Feel free to reach us at team@clientnotetracker.com! If you’re enjoying Client Note Tracker we’d be thrilled if you leave us a review. Start your journey towards organizing all your client notes and details, download Client Note Tracker today!

Screenshots

Clientbook Retail4 screens
Client Note Tracker4 screens

Verdict

The call

The clearest difference is in-app purchases: Clientbook Retail at none against Client Note Tracker's 6. Clientbook Retail also leads on update cadence (every 9 days vs every 5 weeks) and ratings volume (1.2K vs 103). Client Note Tracker's advantage is ads (none vs shown) and review sentiment (89% vs 74%). On price, rating, device support and iOS requirement there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Client Note Tracker sells 6 in-app purchases, starting at $2.99 per month. Clientbook Retail asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.7 for Clientbook Retail against 4.8 for Client Note Tracker. That said, the two scores are not equally well evidenced: Clientbook Retail has 1.2K ratings behind it against 103, so its average is the more settled of the two. Written reviews are what separate them: 74% of Clientbook Retail's written reviews are positive against 89% of Client Note Tracker's.

UpkeepUpdate frequency

Clientbook Retail ships an update every 9 days, Client Note Tracker every 5 weeks. The most recent releases landed on September 22, 2026 and September 24, 2026 respectively.

Scorecard6 real differences · 4 level
Clientbook Retail versus Client Note Tracker: the parameters behind the verdict, then further details
ParameterClientbook RetailClient Note Tracker
PriceFreeFree
Rating4.7 (1.2K ratings)4.8 (103 ratings) — better
Positive reviews74.1% of reviews89.2% of reviews — better
Number of ratings1.2K — better103
Update frequencyEvery 9 days — betterEvery 5 weeks
AdsYesNo — better
In-app purchasesNo — betterYes
MonetizationSubscriptionFreemium — better
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.0 — better15.6
Further details — not scored
Size50 MB34 MB
Age rating4+4+
DeveloperClientbook, Inc.Sandpiper Apps LLC

Customer experience

Clientbook Retail

All ratings1,180 ratings
Positive90.6%
Neutral4.0%
Negative5.4%
Written reviews27 reviews
Positive74.1%
Neutral3.7%
Negative22.2%

Client Note Tracker

All ratings103 ratings
Positive95.1%
Neutral1.9%
Negative2.9%
Written reviews37 reviews
Positive89.2%
Neutral0.0%
Negative10.8%

Bugs and requests

Clientbook Retail

Reported bugs

4 issues
  • Frequent crashes and freezes
  • Compatibility issues with Android devices
  • Formatting and text box problems
  • Deleted client lists

Requested features

3 requests
  • Dark mode option
  • Improved messaging and image sharing features
  • Better compatibility with non-Apple devices

Client Note Tracker

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Clientbook Retail

No in-app purchases

6 purchases

Client Note Tracker

Subscriptions6
  • Monthly Pro Plan$2.991 Month
  • Monthly Pro Plan$4.991 Month
  • Pro monthly$7.991 Month
Show 3 more
  • Yearly Pro Plan$23.991 Year
  • Yearly Pro Plan$39.991 Year
  • Yearly Pro Plan$49.991 Year

Questions

Is Clientbook Retail free?
Clientbook Retail is free to download, with no in-app purchases.
Is Client Note Tracker free?
Client Note Tracker is free to download, with in-app purchases available.
Which has better reviews, Clientbook Retail or Client Note Tracker?
Client Note Tracker is rated higher. Clientbook Retail averages 4.7 out of 5 from 1.2K ratings, while Client Note Tracker averages 4.8 from 103 ratings.
Do Clientbook Retail or Client Note Tracker have ads?
Clientbook Retail shows ads; Client Note Tracker does not.
Which is updated more often, Clientbook Retail or Client Note Tracker?
Clientbook Retail ships an update every 9 days, and Client Note Tracker every 5 weeks. Most recently, Clientbook Retail was updated on September 22, 2026 and Client Note Tracker on September 24, 2026.

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