Clientbook Retail vs Client Note Tracker
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Clientbook Retail
This app helps retail sales associates manage customer relationships and communication. It centralizes customer information, tracks follow-ups, and provides a unified messaging system, replacing traditional physical client books. Store management gains insights through a reporting dashboard.
- Centralized client management
- Unified SMS and email messaging
- Customer data tracking (follow-ups, history, preferences)
- Client transfer between associates
- Bulk messaging with individual delivery
- Management reporting dashboard
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Clientbook is a clienteling and crm solution built for retail store sales associates. By using Clientbook instead of a physical book of clientele, client tracking and communication is simple and transparent. Keep track of all customers' follow-ups, message history, special dates, preferences, product likes and notes all in one place. Replace the sales associate's physical client book. The app supports multiple sales associates and store locations. With a Clientbook subscription, store management gains access to a reporting dashboard that shows the sales team's effectiveness and efficiency. Some of the key benefits include: • Centralized client management for the entire sales team. Pick up right where the previous sales associate left off. • Unified SMS text messaging and email system. Sales associates never have to text a customer from their personal phone using their personal number. • Transfer clients from one associate to another. In those unfortunate circumstances where an associate leaves your company, transfer the clients they were working with, including their message history, to the another associate. • Message multiple clients at once. Send the message to a filtered group of your clientele once and have each receive it individually. Get alerted when a customer responds. • A suite of management tools to give the store management team visibility into overdue follow-ups, engagement rates, customer management, sales team training, and messages sent and received. Clientbook's features are based on clienteling best practices from some of the top retailers in the industry.
Client Note Tracker
Easily record and retrieve client interactions and details. Add custom fields, notes with photos, and access your data across multiple devices via cloud backup. Ideal for professionals needing organized client management.
- Searchable client list
- Custom client fields
- Notes with photos and dictation
- Cloud backup and multi-device access
- Export notes to PDF
- Reusable note templates
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Use Client Note Tracker to remember client interactions and quickly look up client details. The app is easy to learn and intuitive to use. How it works: Clients are added to a searchable list similar to a contacts app. When adding a new client, you can enter information such as email, phone number, and any custom fields you’d like to keep track of across clients. Once a client is created, notes can be added for each client through typing or dictation. Photos relevant to your business? Add images to remember visuals on any note. All of your client information is backed up to the cloud so you can access your data on multiple devices using the same login. View and update notes from your phone, tablet, or the web at clientnotetracker.com. Features: - Simple, ad-free, intuitive interface - Autosave notes and images - Add custom details for each client - Access account on many devices - Export notes to pdf - Create reusable note templates Who is the app for: Client Note Tracker is flexible and can apply to many different people who want to save information and notes about their clients. Professionals in the beauty industry can use the app to save notes and photos about formulas, techniques, or materials used. These may be hairdressers, beauticians, aestheticians, make-up artists, nail technicians, cosmetologists, tattoo artists, or barbers. Pet groomers, dog trainers, and dog walkers can save details about the pets and associated owners. Small business owners selling products can save a list of clients they sell to and a note recording each item in the sale. Real estate agents or wedding planners can using the notes to track client interests and progress over time. Personal trainers can record the weights and exercises used by their clients each workout. Pro plan: Try Client Note Tracker completely for free with all features except for a limit on the number of notes. Subscribe to unlock the full version with no note limit. Terms and conditions: https://www.clientnotetracker.com/terms-and-conditions Privacy policy: https://www.clientnotetracker.com/privacy-policy — We highly value a positive user experience, privacy, and transparency. Rest assured, there will be no ads in the app and we will never sell your personal data to third parties. Questions or feedback? Feel free to reach us at team@clientnotetracker.com! If you’re enjoying Client Note Tracker we’d be thrilled if you leave us a review. Start your journey towards organizing all your client notes and details, download Client Note Tracker today!
Screenshots
Verdict
The clearest difference is in-app purchases: Clientbook Retail at none against Client Note Tracker's 6. Clientbook Retail also leads on update cadence (every 9 days vs every 5 weeks) and ratings volume (1.2K vs 103). Client Note Tracker's advantage is ads (none vs shown) and review sentiment (89% vs 74%). On price, rating, device support and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Client Note Tracker sells 6 in-app purchases, starting at $2.99 per month. Clientbook Retail asks for nothing beyond the download.
On the App Store both sit at effectively the same score — 4.7 for Clientbook Retail against 4.8 for Client Note Tracker. That said, the two scores are not equally well evidenced: Clientbook Retail has 1.2K ratings behind it against 103, so its average is the more settled of the two. Written reviews are what separate them: 74% of Clientbook Retail's written reviews are positive against 89% of Client Note Tracker's.
Clientbook Retail ships an update every 9 days, Client Note Tracker every 5 weeks. The most recent releases landed on September 22, 2026 and September 24, 2026 respectively.
| Parameter | Clientbook Retail | Client Note Tracker |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (1.2K ratings) | 4.8 (103 ratings) — better |
| Positive reviews | 74.1% of reviews | 89.2% of reviews — better |
| Number of ratings | 1.2K — better | 103 |
| Update frequency | Every 9 days — better | Every 5 weeks |
| Ads | Yes | No — better |
| In-app purchases | No — better | Yes |
| Monetization | Subscription | Freemium — better |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 50 MB | 34 MB |
| Age rating | 4+ | 4+ |
| Developer | Clientbook, Inc. | Sandpiper Apps LLC |
Customer experience
Clientbook Retail
Client Note Tracker
Bugs and requests
Clientbook Retail
Reported bugs
4 issues- Frequent crashes and freezes
- Compatibility issues with Android devices
- Formatting and text box problems
- Deleted client lists
Requested features
3 requests- Dark mode option
- Improved messaging and image sharing features
- Better compatibility with non-Apple devices
Client Note Tracker
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Clientbook Retail
No in-app purchases
Client Note Tracker
- Monthly Pro Plan$2.991 Month
- Monthly Pro Plan$4.991 Month
- Pro monthly$7.991 Month
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- Yearly Pro Plan$23.991 Year
- Yearly Pro Plan$39.991 Year
- Yearly Pro Plan$49.991 Year
Questions
Is Clientbook Retail free?
Is Client Note Tracker free?
Which has better reviews, Clientbook Retail or Client Note Tracker?
Do Clientbook Retail or Client Note Tracker have ads?
Which is updated more often, Clientbook Retail or Client Note Tracker?
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