Comparison

Flex Touch vs HxGN dC3 Mobile Client

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Flex Touch

Access common Motorola Flex features from your smartphone or tablet. Monitor agency calls, search databases for names, property, and incidents, and view alert warnings for officer safety. Stay updated with real-time call information and efficiently manage reports and comments.

Highlights
  • Monitor agency calls remotely
  • Search agency database (names, property, incidents)
  • View Flex Involvements
  • Display warrant/alert warnings
  • Access real-time call updates
  • Add photos/documents to records
Features
Read full description

This requires Motorola Flex 6.3 with the 2020.2.2 or later release. The Flex Touch® app is designed to provide public safety agencies a quick and convenient way to access common Motorola Flex features using a smartphone or tablet. Personnel with the proper credentials can use Flex Touch to monitor their agency’s calls from anywhere and at any time from the convenience of a mobile device. Flex Touch allows personnel to search their agency database for names, property, vehicles, and incidents from a mobile device. Personnel can also view Flex Involvements® related to any record. In addition, the module helps promote officer safety by displaying records with warrants or alert warnings. The user-friendly design makes it easy for personnel to quickly learn how to navigate the app. Flex Touch allows personnel to access real-time call updates by viewing all active calls, call nature, and any assigned units. Each user can customize the list of calls and units within the jurisdiction. Calls are organized by unit status, providing a quick way to see whether officers have arrived on the scene and if a unit’s timer has expired. When a user has been assigned to a call, that information is displayed prominently. In addition to accessing information, Touch allows first responders to more efficiently complete their work. Users can view call comments and enter their own comments from their mobile device. Using Touch, users can quickly add photos or documents from their mobile device to a record or to a report. Flex Touch requires that the agency uses Motorola Flex and has already purchased the Flex Touch module.

About

HxGN dC3 Mobile Client

Access live or recorded video feeds from your Hexagon dC3 system on your mobile device. Remotely monitor incidents, control PTZ cameras, and receive immediate alarm notifications. Stream video from your mobile device for enhanced response.

Highlights
  • View live/recorded video
  • Control PTZ cameras
  • Receive alarm notifications
  • Secure encrypted communication
  • Stream mobile video
  • Optical and digital zoom
  • Export AVI files
Features
Read full description

HxGN dC3 Mobile Client enables operators to remotely view live or recorded video for routine monitoring and to stream live video captured from a mobile device for improved response time to incidents from any location. The HxGN dC3 Mobile Client is compatible with the following Hexagon software products: HxGN dC3 Orchestrator, HxGN dC3 Video, HxGN OnCall Connect and Ocularis. Key Features: · View live or recorded video from your HxGN dC3 Video or Ocularis system on your mobile device · Control PTZ cameras directly from HxGN dC3 Mobile Client including the use of presets · Receive notifications and react immediately when alarms are triggered · Secure, encrypted communications between HxGN dC3 Mobile Client and the server · Operators can acknowledge alerts directly from the HxGN dC3 Mobile Client · Stream video captured from a mobile device to HxGN dC3 Video or Ocularis (camera license required) · Supports optical and digital zoom · Continuous forward and frame-by-frame playback · Access recorded video through date/time selector · Export AVI files for easy sharing of videos of interest · Activate Recorder Triggers · Supported compressions: MJPEG, MxPEG, MPEG4, H.264, H.265

Screenshots

Flex Touch4 screens
HxGN dC3 Mobile Client4 screens

Verdict

The call

The clearest difference is rating: Flex Touch at 2.2 against HxGN dC3 Mobile Client's 2.0. Flex Touch also leads on ratings volume (30 vs 7) and iOS requirement (11.0 vs 16). HxGN dC3 Mobile Client's advantage is review sentiment (25% vs 12%). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Flex Touch holds the better App Store score, 2.2 against 2.0. Both are backed by a comparable volume of ratings — 30 and 7 respectively. Written reviews complicate that: 12% of Flex Touch's written reviews are positive against 25% of HxGN dC3 Mobile Client's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Flex Touch ships an update every 4 weeks, HxGN dC3 Mobile Client monthly. The most recent releases landed on October 15, 2026 and October 8, 2026 respectively.

Scorecard4 real differences · 6 level
Flex Touch versus HxGN dC3 Mobile Client: the parameters behind the verdict, then further details
ParameterFlex TouchHxGN dC3 Mobile Client
PriceFreeFree
Rating2.2 (30 ratings) — better2.0 (7 ratings)
Positive reviews12.2% of reviews25.0% of reviews — better
Number of ratings30 — better7
Update frequencyEvery 4 weeks — betterMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS11.0 — better16
Further details — not scored
Size36 MB189 MB
Age rating4+4+
DeveloperMotorola Solutions, IncQOGNIFY, INC

Customer experience

Flex Touch

All ratings29 ratings
Positive20.7%
Neutral17.2%
Negative62.1%
Written reviews49 reviews
Positive12.2%
Neutral22.4%
Negative65.3%

HxGN dC3 Mobile Client

All ratings7 ratings
Positive28.6%
Neutral0.0%
Negative71.4%
Written reviews4 reviews
Positive25.0%
Neutral0.0%
Negative75.0%

Bugs and requests

Flex Touch

Reported bugs

39 issues
  • App hardly works properly
  • App never connects
  • App won't stay logged in
  • App has issues all the time
  • App never wants to load
Show 34 more
  • App won't allow sign in
  • Cannot view address advisories
  • Only units and other tabs show
  • Comments are ran together
  • Contrast issues in dark theme
  • Scrolling issues lag or log out
  • App freezes on law screen
  • App locks up constantly
  • Poor mapping
  • Inconsistent functions
  • App auto-updated and now doesn't work
  • App disconnects and requires login
  • Latest update made app useless
  • Cannot login after last update
  • Current update not usable
  • Rarely allows sign in
  • Login failed error
  • App doesn't work 75% of the time
  • Optimization for full-screen removed
  • Cannot change server address on iPad
  • iPad version won't work past login screen
  • Won't work after latest iOS update
  • No calls show
  • App takes many attempts to open
  • Call notes will not populate
  • App refreshes to the top of the call list on update
  • Maps not working
  • Searching cases is problematic
  • App is still buggy
  • Unable to login
  • Cannot pull up calls
  • Font size in notes is too small
  • Issue with the more info button after last update
  • Unreadable font colors in dark theme

Requested features

17 requests
  • Ability to upload photos taken from phone to FLEX/Spillman
  • Add call ID numbers to screen
  • Ability to search call sheets (not just incidents)
  • Add messaging functionality
  • Add other add-ons
Show 12 more
  • Home screen of buttons (unit board, messaging, plate or name search)
  • Phone version
  • Tablet version variance
  • Ability to read narrative of reports from phone
  • Car Play Compatibility
  • Option to use Google Maps
  • Larger font option for notes
  • Zoom ability or larger print
  • Ability to message units from the app
  • Ability to pull up address advisories in app
  • More contrast for call notes (black or bold black on white)
  • Option to make call note font bigger or pinch to zoom

HxGN dC3 Mobile Client

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Flex Touch

No in-app purchases

None

HxGN dC3 Mobile Client

No in-app purchases

Questions

Is Flex Touch free?
Flex Touch is free to download, with no in-app purchases.
Is HxGN dC3 Mobile Client free?
HxGN dC3 Mobile Client is free to download, with no in-app purchases.
Which has better reviews, Flex Touch or HxGN dC3 Mobile Client?
Flex Touch is rated higher. Flex Touch averages 2.2 out of 5 from 30 ratings, while HxGN dC3 Mobile Client averages 2.0 from 7 ratings.
Do Flex Touch or HxGN dC3 Mobile Client have ads?
Neither Flex Touch nor HxGN dC3 Mobile Client shows ads.
Which is updated more often, Flex Touch or HxGN dC3 Mobile Client?
Flex Touch ships an update every 4 weeks, and HxGN dC3 Mobile Client monthly. Most recently, Flex Touch was updated on October 15, 2026 and HxGN dC3 Mobile Client on October 8, 2026.

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