Comparison

Flex Touch vs Mutualink LNK360

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Flex Touch

Access common Motorola Flex features from your smartphone or tablet. Monitor agency calls, search databases for names, property, and incidents, and view alert warnings for officer safety. Stay updated with real-time call information and efficiently manage reports and comments.

Highlights
  • Monitor agency calls remotely
  • Search agency database (names, property, incidents)
  • View Flex Involvements
  • Display warrant/alert warnings
  • Access real-time call updates
  • Add photos/documents to records
Features
Read full description

This requires Motorola Flex 6.3 with the 2020.2.2 or later release. The Flex Touch® app is designed to provide public safety agencies a quick and convenient way to access common Motorola Flex features using a smartphone or tablet. Personnel with the proper credentials can use Flex Touch to monitor their agency’s calls from anywhere and at any time from the convenience of a mobile device. Flex Touch allows personnel to search their agency database for names, property, vehicles, and incidents from a mobile device. Personnel can also view Flex Involvements® related to any record. In addition, the module helps promote officer safety by displaying records with warrants or alert warnings. The user-friendly design makes it easy for personnel to quickly learn how to navigate the app. Flex Touch allows personnel to access real-time call updates by viewing all active calls, call nature, and any assigned units. Each user can customize the list of calls and units within the jurisdiction. Calls are organized by unit status, providing a quick way to see whether officers have arrived on the scene and if a unit’s timer has expired. When a user has been assigned to a call, that information is displayed prominently. In addition to accessing information, Touch allows first responders to more efficiently complete their work. Users can view call comments and enter their own comments from their mobile device. Using Touch, users can quickly add photos or documents from their mobile device to a record or to a report. Flex Touch requires that the agency uses Motorola Flex and has already purchased the Flex Touch module.

About

Mutualink LNK360

This platform enhances communication and coordination for organizations through secure, multimedia push-to-talk talkgroups. It enables real-time voice, video, location, and data sharing across agencies and devices, improving situational awareness and response times.

Highlights
  • Multimedia push-to-talk
  • Real-time 2-way communication
  • Video and data sharing
  • Location sharing
  • Cross-agency connectivity
  • Automated processes
Features
Read full description

LNK360™ is an intelligent platform that seamlessly bridges voice, video, and data communications via secure, multimedia push-to-talk (PTT) talkgroups that improve situational awareness and coordinated response. LNK360™ enables real-time 2-way intra-agency and cross-agency communications, video sharing, location sharing and data sharing by empowering users with the freedom to unify communications across agencies, to connect across devices and systems, and the freedom to act by automating processes, improving actionable intelligence and accelerating real-time response. LNK360™ connects users to a secure, nationwide ecosystem of public safety, private enterprise, smart cities and critical infrastructure entities.

Screenshots

Flex Touch4 screens
Mutualink LNK3603 screens

Verdict

The call

The clearest difference is rating: Mutualink LNK360 at 4.0 against Flex Touch's 2.2. Flex Touch's advantage is ratings volume (30 vs 2) and update cadence (every 4 weeks vs every 2 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Mutualink LNK360 holds the better App Store score, 4.0 against 2.2. That said, the two scores are not equally well evidenced: Flex Touch has 30 ratings behind it against 2, so its average is the more settled of the two. Written reviews complicate that: 12% of Flex Touch's written reviews are positive against 0% of Mutualink LNK360's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Flex Touch ships an update every 4 weeks, Mutualink LNK360 every 2 months. The most recent releases landed on October 15, 2026 and October 12, 2026 respectively.

Scorecard5 real differences · 5 level
Flex Touch versus Mutualink LNK360: the parameters behind the verdict, then further details
ParameterFlex TouchMutualink LNK360
PriceFreeFree
Rating2.2 (30 ratings)4.0 (2 ratings) — better
Positive reviews12.2% of reviews — better0.0% of reviews
Number of ratings30 — better2
Update frequencyEvery 4 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS11.0 — better15.0
Further details — not scored
Size36 MB40 MB
Age rating4+4+
DeveloperMotorola Solutions, IncMutualink, Inc.

Customer experience

Flex Touch

All ratings29 ratings
Positive20.7%
Neutral17.2%
Negative62.1%
Written reviews49 reviews
Positive12.2%
Neutral22.4%
Negative65.3%

Mutualink LNK360

All ratings2 ratings
Positive50.0%
Neutral50.0%
Negative0.0%
Written reviews1 reviews
Positive0.0%
Neutral100.0%
Negative0.0%

Bugs and requests

Flex Touch

Reported bugs

39 issues
  • App hardly works properly
  • App never connects
  • App won't stay logged in
  • App has issues all the time
  • App never wants to load
Show 34 more
  • App won't allow sign in
  • Cannot view address advisories
  • Only units and other tabs show
  • Comments are ran together
  • Contrast issues in dark theme
  • Scrolling issues lag or log out
  • App freezes on law screen
  • App locks up constantly
  • Poor mapping
  • Inconsistent functions
  • App auto-updated and now doesn't work
  • App disconnects and requires login
  • Latest update made app useless
  • Cannot login after last update
  • Current update not usable
  • Rarely allows sign in
  • Login failed error
  • App doesn't work 75% of the time
  • Optimization for full-screen removed
  • Cannot change server address on iPad
  • iPad version won't work past login screen
  • Won't work after latest iOS update
  • No calls show
  • App takes many attempts to open
  • Call notes will not populate
  • App refreshes to the top of the call list on update
  • Maps not working
  • Searching cases is problematic
  • App is still buggy
  • Unable to login
  • Cannot pull up calls
  • Font size in notes is too small
  • Issue with the more info button after last update
  • Unreadable font colors in dark theme

Requested features

17 requests
  • Ability to upload photos taken from phone to FLEX/Spillman
  • Add call ID numbers to screen
  • Ability to search call sheets (not just incidents)
  • Add messaging functionality
  • Add other add-ons
Show 12 more
  • Home screen of buttons (unit board, messaging, plate or name search)
  • Phone version
  • Tablet version variance
  • Ability to read narrative of reports from phone
  • Car Play Compatibility
  • Option to use Google Maps
  • Larger font option for notes
  • Zoom ability or larger print
  • Ability to message units from the app
  • Ability to pull up address advisories in app
  • More contrast for call notes (black or bold black on white)
  • Option to make call note font bigger or pinch to zoom

Mutualink LNK360

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Flex Touch

No in-app purchases

None

Mutualink LNK360

No in-app purchases

Questions

Is Flex Touch free?
Flex Touch is free to download, with no in-app purchases.
Is Mutualink LNK360 free?
Mutualink LNK360 is free to download, with no in-app purchases.
Which has better reviews, Flex Touch or Mutualink LNK360?
Mutualink LNK360 is rated higher. Flex Touch averages 2.2 out of 5 from 30 ratings, while Mutualink LNK360 averages 4.0 from 2 ratings.
Do Flex Touch or Mutualink LNK360 have ads?
Neither Flex Touch nor Mutualink LNK360 shows ads.
Which is updated more often, Flex Touch or Mutualink LNK360?
Flex Touch ships an update every 4 weeks, and Mutualink LNK360 every 2 months. Most recently, Flex Touch was updated on October 15, 2026 and Mutualink LNK360 on October 12, 2026.

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