Access Services vs Butterfli Passenger
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Access Services
Easily check your reservation status and track your vehicle in real time with a single tap. Confirm your trip, share your experience, rate your driver, and get live ETAs.
- Real-time vehicle tracking
- Reservation status check
- Trip confirmation
- Driver and vehicle rating
- Live ETA updates
- Share ride experience
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Where’s My Ride is an app that allows you to easily, with a tap of a button, see reservation status and track vehicle in real time. Easy way to confirm your trip reservation, share your ride experience and rate your driver and vehicle, and get the live ETA for your vehicle If you need help to register, use the app, or report any system issues, please call the WMR help desk at 213.270.6099 or email us directly at wmr@accessla.org
Butterfli Passenger
This app offers on-demand and scheduled assisted transportation for individuals with mobility challenges, seniors, and those needing specialized travel. It connects users with trained, professional drivers and offers wheelchair-accessible vehicles and gurney transport.
- On-demand and scheduled rides
- Assisted transportation
- Wheelchair accessible vehicles
- Gurney transport
- Professional and trained drivers
- Safe and secure transportation
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Butterfli provides on-demand and scheduled assisted transportation for persons with disabilities, seniors, or anyone with a barrier to mobility. The Butterfli platform connects people to professional, safe, and secure drivers who are trained to accommodate specialized transportation needs. Use Butterfli to request: - Wheelchair accessible vehicles (including our Regular and Premium Paratransit service levels). - Non-emergency transportation of a patient in a gurney.
Screenshots
Verdict
The clearest difference is review sentiment: Butterfli Passenger at 89% against Access Services's 19%. Butterfli Passenger also leads on rating (4.8 vs 3.0) and update cadence (fortnightly vs every 3 months). Access Services's advantage is ratings volume (167 vs 24). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Butterfli Passenger holds the better App Store score, 4.8 against 3.0. That said, the two scores are not equally well evidenced: Access Services has 167 ratings behind it against 24, so its average is the more settled of the two. Written reviews point the same way: 19% of Access Services's written reviews are positive against 89% of Butterfli Passenger's.
Access Services ships an update every 3 months, Butterfli Passenger fortnightly. The most recent releases landed on November 2, 2026 and November 12, 2026 respectively.
| Parameter | Access Services | Butterfli Passenger |
|---|---|---|
| Price | Free | Free |
| Rating | 3.0 (167 ratings) | 4.8 (24 ratings) — better |
| Positive reviews | 18.8% of reviews | 88.9% of reviews — better |
| Number of ratings | 167 — better | 24 |
| Update frequency | Every 3 months | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 15.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 56 MB | 47 MB |
| Age rating | 4+ | 4+ |
| Developer | Access Services | ButterFLi Technologies Inc |
Customer experience
Access Services
Butterfli Passenger
In-app purchases
Access Services
No in-app purchases
Butterfli Passenger
No in-app purchases
Questions
Is Access Services free?
Is Butterfli Passenger free?
Which has better reviews, Access Services or Butterfli Passenger?
Do Access Services or Butterfli Passenger have ads?
Which is updated more often, Access Services or Butterfli Passenger?
Other comparisons
