Comparison

Access Services vs RideSG

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Access Services

Easily check your reservation status and track your vehicle in real time with a single tap. Confirm your trip, share your experience, rate your driver, and get live ETAs.

Highlights
  • Real-time vehicle tracking
  • Reservation status check
  • Trip confirmation
  • Driver and vehicle rating
  • Live ETA updates
  • Share ride experience
Features
Read full description

Where’s My Ride is an app that allows you to easily, with a tap of a button, see reservation status and track vehicle in real time. Easy way to confirm your trip reservation, share your ride experience and rate your driver and vehicle, and get the live ETA for your vehicle If you need help to register, use the app, or report any system issues, please call the WMR help desk at 213.270.6099 or email us directly at wmr@accessla.org

About

RideSG

This local rideshare service offers affordable on-demand transportation within San Gabriel. Book a ride from your phone for a set price, with discounted fares available for seniors and disabled passengers.

Highlights
  • On-demand rideshare
  • Affordable fares
  • Discounted senior/disabled pricing
  • Book via phone
  • Shared rides
Features
Read full description

Meet RideSG, your new local ride. RideSG is San Gabriel’s on-demand rideshare service, serving the city with safe, clean, reliable, accessible and friendly public transportation services. RideSG allows you to book a ride from your phone for just $1.00 each way. Seniors, 62 and over, and disabled passengers, pay just $.50 each way with Plus + Membership. Just enter your starting point and destination to find a ride within the city limits, book a seat onboard, and share the ride with others.

Screenshots

Access Services4 screens
RideSG4 screens

Verdict

The call

The clearest difference is review sentiment: RideSG at 67% against Access Services's 19%. RideSG also leads on rating (4.6 vs 3.2) and update cadence (every 5 weeks vs every 3 months). Access Services's advantage is ratings volume (156 vs 12). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

RideSG holds the better App Store score, 4.6 against 3.2. That said, the two scores are not equally well evidenced: Access Services has 156 ratings behind it against 12, so its average is the more settled of the two. Written reviews point the same way: 19% of Access Services's written reviews are positive against 67% of RideSG's.

UpkeepUpdate frequency

Access Services ships an update every 3 months, RideSG every 5 weeks. Both last shipped on September 18, 2026.

Scorecard4 real differences · 6 level
Access Services versus RideSG: the parameters behind the verdict, then further details
ParameterAccess ServicesRideSG
PriceFreeFree
Rating3.2 (156 ratings)4.6 (12 ratings) — better
Positive reviews18.8% of reviews66.7% of reviews — better
Number of ratings156 — better12
Update frequencyEvery 3 monthsEvery 5 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS15.015.0
Further details — not scored
Size56 MB32 MB
Age rating4+4+
DeveloperAccess ServicesRideCo Inc.

Customer experience

Access Services

All ratings145 ratings
Positive45.5%
Neutral11.0%
Negative43.4%
Written reviews69 reviews
Positive18.8%
Neutral17.4%
Negative63.8%

RideSG

All ratings11 ratings
Positive81.8%
Neutral18.2%
Negative0.0%
Written reviews3 reviews
Positive66.7%
Neutral33.3%
Negative0.0%

In-app purchases

None

Access Services

No in-app purchases

None

RideSG

No in-app purchases

Questions

Is Access Services free?
Access Services is free to download, with no in-app purchases.
Is RideSG free?
RideSG is free to download, with no in-app purchases.
Which has better reviews, Access Services or RideSG?
RideSG is rated higher. Access Services averages 3.2 out of 5 from 156 ratings, while RideSG averages 4.6 from 12 ratings.
Do Access Services or RideSG have ads?
Neither Access Services nor RideSG shows ads.
Which is updated more often, Access Services or RideSG?
Access Services ships an update every 3 months, and RideSG every 5 weeks. Most recently, Access Services was updated on September 18, 2026 and RideSG on September 18, 2026.

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