Comparison

Access Services vs TO Dial

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Access Services

Easily check your reservation status and track your vehicle in real time with a single tap. Confirm your trip, share your experience, rate your driver, and get live ETAs.

Highlights
  • Real-time vehicle tracking
  • Reservation status check
  • Trip confirmation
  • Driver and vehicle rating
  • Live ETA updates
  • Share ride experience
Features
Read full description

Where’s My Ride is an app that allows you to easily, with a tap of a button, see reservation status and track vehicle in real time. Easy way to confirm your trip reservation, share your ride experience and rate your driver and vehicle, and get the live ETA for your vehicle If you need help to register, use the app, or report any system issues, please call the WMR help desk at 213.270.6099 or email us directly at wmr@accessla.org

About

TO Dial

This app provides a shared ride service for seniors and individuals with disabilities within specific California service areas. It offers convenient, affordable transportation for daily needs, with ADA-compliant vehicles and trained drivers.

Highlights
  • Origin-to-destination shared rides
  • Service for seniors (65+)
  • Service for ADA cardholders
  • ADA-compliant vehicles
  • Mobile fare payment
  • Prepaid ticket purchase options
Features
Read full description

Thousand Oaks Dial-A-Ride (TODAR) offers a convenient, affordable, and personalized origin-to-destination shared ride service designed for seniors aged 65 and older, as well as individuals with an Americans with Disabilities Act (ADA) card. This service is available to eligible residents within the City of Thousand Oaks, Westlake Village, Agoura Hills, and the unincorporated areas of Newbury Park, Oak Park, Ventu Park, Lynn Ranch, Rolling Oaks, Hidden Valley, and Lake Sherwood. Enjoy seamless transportation for your daily needs—all trips must take place within the respected service area. Operating hours are tailored to fit your schedule, with service available on weekdays from 5:00 a.m. to 8:00 p.m., and weekends from 7:00 a.m. to 8:00 p.m. The fare is $4.00 each way. You can pay your fare directly to the driver on board—just remember to bring the exact amount, as drivers cannot provide change. Additionally, one-way prepaid DAR tickets can be conveniently purchased at the City Transportation Center, City Hall Finance Customer Service, or the Goebel Adult Community Center. Our fleet of ADA-compliant vehicles is fully equipped to accommodate mobility devices, ensuring every passenger can travel comfortably. Our friendly drivers are trained to assist with boarding and exiting the vehicle, as well as securing your mobility device for a safe journey. Operating hours are tailored to fit your schedule, with service available on weekdays from 5:00 a.m. to 8:00 p.m., and weekends from 7:00 a.m. to 8:00 p.m. The fare is $4.00 each way payable directly through the app for a hassle-free experience. Prefer to pay with cash? No problem! You can pay your fare directly to the driver on board—just remember to bring the exact amount, as drivers cannot provide change. Additionally, one-way prepaid DAR tickets can be conveniently purchased at the City Transportation Center, City Hall Finance Customer Service, or the Goebel Adult Community Center. Our fleet of ADA-compliant vehicles is fully equipped to accommodate mobility devices, ensuring every passenger can travel comfortably. Our friendly drivers are trained to assist with boarding and exiting the vehicle, as well as securing your mobility device for a safe journey.

Screenshots

Access Services4 screens
TO Dial4 screens

Verdict

The call

The clearest difference is ratings volume: Access Services at 165 against TO Dial's 5. Access Services also leads on review sentiment (19% vs 0%). TO Dial's advantage is update cadence (monthly vs every 3 months). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 3.1 for Access Services against 3.0 for TO Dial. That said, the two scores are not equally well evidenced: Access Services has 165 ratings behind it against 5, so its average is the more settled of the two. Written reviews are what separate them: 19% of Access Services's written reviews are positive against 0% of TO Dial's.

UpkeepUpdate frequency

Access Services ships an update every 3 months, TO Dial monthly. The most recent releases landed on October 29, 2026 and October 30, 2026 respectively.

Scorecard3 real differences · 7 level
Access Services versus TO Dial: the parameters behind the verdict, then further details
ParameterAccess ServicesTO Dial
PriceFreeFree
Rating3.1 (165 ratings) — better3.0 (5 ratings)
Positive reviews18.8% of reviews — better0.0% of reviews
Number of ratings165 — better5
Update frequencyEvery 3 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS15.015.0
Further details — not scored
Size56 MB39 MB
Age rating4+4+
DeveloperAccess ServicesRideCo Inc.

Customer experience

Access Services

All ratings145 ratings
Positive45.5%
Neutral11.0%
Negative43.4%
Written reviews69 reviews
Positive18.8%
Neutral17.4%
Negative63.8%

TO Dial

All ratings5 ratings
Positive40.0%
Neutral0.0%
Negative60.0%
Written reviews4 reviews
Positive0.0%
Neutral50.0%
Negative50.0%

In-app purchases

None

Access Services

No in-app purchases

None

TO Dial

No in-app purchases

Questions

Is Access Services free?
Access Services is free to download, with no in-app purchases.
Is TO Dial free?
TO Dial is free to download, with no in-app purchases.
Which has better reviews, Access Services or TO Dial?
Access Services is rated higher. Access Services averages 3.1 out of 5 from 165 ratings, while TO Dial averages 3.0 from 5 ratings.
Do Access Services or TO Dial have ads?
Neither Access Services nor TO Dial shows ads.
Which is updated more often, Access Services or TO Dial?
Access Services ships an update every 3 months, and TO Dial monthly. Most recently, Access Services was updated on October 29, 2026 and TO Dial on October 30, 2026.

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