Access Services vs Norwalk Community Link

Where’s My Ride is an app that allows you to easily, with a tap of a button, see reservation status and track vehicle in real time. Easy way to confirm your trip reservation, share your ride experience and rate your driver and vehicle, and get the live ETA for your vehicle If you need help to register, use the app, or report any system issues, please call the WMR help desk at 213.270.6099 or email us directly at wmr@accessla.org

Norwalk Community Link is a new convenient way to get around Norwalk — a ridesharing service for today's small town. With Norwalk Community Link you can access smart, sustainable, easy, and affordable on-demand public transportation at your fingertips. Simply open the app or call our support phone number to book a ride, and you’ll be matched with others traveling in the same direction as you. How it works: - Book a ride on your phone or by calling our support phone number. - Get picked up on a nearby corner. - Share your ride with others. - Low cost transportation. - Reduce carbon emissions through shared rides and an all electric vehicle fleet. Key Features and User Benefits: SHARED. Ridesharing is smarter, faster, and efficient! Norwalk Community Link connects riders heading the same direction for fast, efficient, and affordable shared rides. AFFORDABLE. Norwalk Community Link provides public transportation while maintaining traditionally low fixed-route fares. FLEXIBILITY. Unlike traditional fixed-route transit bus schedules, Norwalk Community Link offers more flexibility for planning your trip. SUSTAINABLE. Sharing rides reduces the number of vehicles on the roads, reducing congestion and CO2 emissions. With a couple of taps, you get to do your part to help make the City of Norwalk a little bit greener and cleaner every time you ride Norwalk Community Link. Not only that, but our fleet is entirely electric! ACCESSIBLE. A portion of our fleet is wheelchair accessible to meet the needs of our riders. To check if you're eligible for a wheelchair accessible vehicle, you can complete a quick form in our app and we will automatically match you only with vehicles that can accommodate your needs. Questions? Reach out at support-norwalk-ca@ridewithvia.com. Share your experience using the app by rating the service.